[SOLVED]Kindle 5 disconnects after few seconds (USB)

Hi,
I have problem with my Kindle e-book reader. It worked fine last week, but now it keep disconnecting from laptop.
When I plug it in (using USB 2.0), it is recognized, according to lsusb, but after few seconds it "disappears" from list.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 1949:0004 Lab126, Inc. Amazon Kindle 3/4
Bus 001 Device 003: ID 2232:1018
and dmesg shows this:
[ 44.233222] usb 1-1.2: new high-speed USB device number 5 using ehci-pci
[ 44.338977] scsi7 : usb-storage 1-1.2:1.0
[ 45.341509] scsi 7:0:0:0: Direct-Access Kindle Internal Storage 0100 PQ: 0 ANSI: 2
[ 45.347348] sd 7:0:0:0: [sdb] 2846720 512-byte logical blocks: (1.45 GB/1.35 GiB)
[ 45.453629] sd 7:0:0:0: [sdb] Write Protect is off
[ 45.453643] sd 7:0:0:0: [sdb] Mode Sense: 0f 00 00 00
[ 45.563370] sd 7:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[ 45.784393] sdb: sdb1
[ 46.013362] sd 7:0:0:0: [sdb] Attached SCSI removable disk
[ 46.954279] usb 1-1.2: USB disconnect, device number 5
[ 46.955449] sd 7:0:0:0: [sdb] Synchronizing SCSI cache
[ 46.955581] sd 7:0:0:0: [sdb]
[ 46.955591] Result: hostbyte=0x01 driverbyte=0x00
For powersaving I use tlp and I have this device blacklisted, so it shouldn't be the cause. And the autosuspend for USB is set to 2000s. I tried to google but nothing helps.
Thanks
Edit: It was because of two bad cables, the third one works. Sorry
Last edited by Kotrfa (2013-05-16 20:33:41)

First, connect it to another computer and try a differnet video connection. THis will tell you if the computer is doing something to contribute to teh problem...a.k.a. sending a sleep signal. If it still does not work and exhibits the same behaviour, then I am inclined to think that the backdisplay charging system (the inverter board) is not working correctly... that is, a capacitor(s) has failed.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

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trc file: "dev_disp", trc level: 1, release: "640"
Mon Jun 13 08:38:11 2011
kernel runs with dp version 136(ext=102) (@(#) DPLIB-INT-VERSION-136)
length of sys_adm_ext is 312 bytes
sysno      00
sid        PRD
systemid   560 (PC with Windows NT)
relno      6400
patchlevel 0
patchno    218
intno      20020600
make:      multithreaded, ASCII
pid        6128
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DpIPCInit2: start server >abcbl_PRD_00                            <
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DpShMCreate: sizeof(tm_adm)          2379840     (11840)
DpShMCreate: sizeof(wp_ca_adm)          18000     (60)
DpShMCreate: sizeof(appc_ca_adm)     6000     (60)
DpShMCreate: sizeof(comm_adm)          192000     (384)
DpShMCreate: sizeof(vmc_adm)          0     (364)
DpShMCreate: sizeof(wall_adm)          (22440/34344/56/100)
DpShMCreate: SHM_DP_ADM_KEY          (addr: 051B0040, size: 2675472)
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DpShMCreate: allocated wp_adm at 051B17D8
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DpShMCreate: allocated tm_adm at 051B5900
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DpShMCreate: allocated appc_ca_adm at 053FEF90
DpShMCreate: allocated comm_adm_list at 05400700
DpShMCreate: allocated comm_adm at 05400718
DpShMCreate: allocated vmc_adm_list at 0542F518
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DpShMCreate: allocated wall_adm at 0542F548
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EmInit: MmSetImplementation( 2 ).
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation flat
<EsNT> Memory Reset disabled as NT default
<ES> 2457 blocks reserved for free list.
ES initialized.
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG Q0K=> DpMsAttach, mscon ( abcbl) [dpxxdisp.c   10127]
DpStartStopMsg: send start message (myname is >abcbl_PRD_00                            <)
DpStartStopMsg: start msg sent
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: Initalizing shared memory of size 40000000 for monitoring segment.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 6400, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1025]
DpMsgAdmin: Set patchno for this platform to 218
Release check o.K.
Mon Jun 13 08:39:20 2011
ERROR => W0 (pid 6032) died [dpxxdisp.c   12698]
ERROR => W1 (pid 6132) died [dpxxdisp.c   12698]
ERROR => W2 (pid 564) died [dpxxdisp.c   12698]
ERROR => W3 (pid 196) died [dpxxdisp.c   12698]
ERROR => W4 (pid 4512) died [dpxxdisp.c   12698]
ERROR => W5 (pid 4600) died [dpxxdisp.c   12698]
ERROR => W6 (pid 6064) died [dpxxdisp.c   12698]
ERROR => W7 (pid 4552) died [dpxxdisp.c   12698]
ERROR => W8 (pid 4520) died [dpxxdisp.c   12698]
ERROR => W9 (pid 6060) died [dpxxdisp.c   12698]
ERROR => W10 (pid 4528) died [dpxxdisp.c   12698]
ERROR => W11 (pid 4376) died [dpxxdisp.c   12698]
ERROR => W12 (pid 4560) died [dpxxdisp.c   12698]
my types changed after wp death/restart 0xbf --> 0xbe
ERROR => W13 (pid 4484) died [dpxxdisp.c   12698]
my types changed after wp death/restart 0xbe --> 0xbc
ERROR => W14 (pid 4488) died [dpxxdisp.c   12698]
my types changed after wp death/restart 0xbc --> 0xb8
ERROR => W15 (pid 1700) died [dpxxdisp.c   12698]
ERROR => W16 (pid 4380) died [dpxxdisp.c   12698]
ERROR => W17 (pid 4464) died [dpxxdisp.c   12698]
my types changed after wp death/restart 0xb8 --> 0xb0
ERROR => W18 (pid 5932) died [dpxxdisp.c   12698]
my types changed after wp death/restart 0xb0 --> 0xa0
ERROR => W19 (pid 4620) died [dpxxdisp.c   12698]
my types changed after wp death/restart 0xa0 --> 0x80
DP_FATAL_ERROR => DpWPCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
killing W0-6032 (SIGUSR2)
ERROR => DpWpKill(6032, SIGUSR2) failed [dpxxtool.c   2508]
killing W1-6132 (SIGUSR2)
ERROR => DpWpKill(6132, SIGUSR2) failed [dpxxtool.c   2508]
killing W2-564 (SIGUSR2)
ERROR => DpWpKill(564, SIGUSR2) failed [dpxxtool.c   2508]
killing W3-196 (SIGUSR2)
ERROR => DpWpKill(196, SIGUSR2) failed [dpxxtool.c   2508]
killing W4-4512 (SIGUSR2)
ERROR => DpWpKill(4512, SIGUSR2) failed [dpxxtool.c   2508]
killing W5-4600 (SIGUSR2)
ERROR => DpWpKill(4600, SIGUSR2) failed [dpxxtool.c   2508]
killing W6-6064 (SIGUSR2)
ERROR => DpWpKill(6064, SIGUSR2) failed [dpxxtool.c   2508]
killing W7-4552 (SIGUSR2)
ERROR => DpWpKill(4552, SIGUSR2) failed [dpxxtool.c   2508]
killing W8-4520 (SIGUSR2)
ERROR => DpWpKill(4520, SIGUSR2) failed [dpxxtool.c   2508]
killing W9-6060 (SIGUSR2)
ERROR => DpWpKill(6060, SIGUSR2) failed [dpxxtool.c   2508]
killing W10-4528 (SIGUSR2)
ERROR => DpWpKill(4528, SIGUSR2) failed [dpxxtool.c   2508]
killing W11-4376 (SIGUSR2)
ERROR => DpWpKill(4376, SIGUSR2) failed [dpxxtool.c   2508]
killing W12-4560 (SIGUSR2)
ERROR => DpWpKill(4560, SIGUSR2) failed [dpxxtool.c   2508]
killing W13-4484 (SIGUSR2)
ERROR => DpWpKill(4484, SIGUSR2) failed [dpxxtool.c   2508]
killing W14-4488 (SIGUSR2)
ERROR => DpWpKill(4488, SIGUSR2) failed [dpxxtool.c   2508]
killing W15-1700 (SIGUSR2)
ERROR => DpWpKill(1700, SIGUSR2) failed [dpxxtool.c   2508]
killing W16-4380 (SIGUSR2)
ERROR => DpWpKill(4380, SIGUSR2) failed [dpxxtool.c   2508]
killing W17-4464 (SIGUSR2)
ERROR => DpWpKill(4464, SIGUSR2) failed [dpxxtool.c   2508]
killing W18-5932 (SIGUSR2)
ERROR => DpWpKill(5932, SIGUSR2) failed [dpxxtool.c   2508]
killing W19-4620 (SIGUSR2)
ERROR => DpWpKill(4620, SIGUSR2) failed [dpxxtool.c   2508]
NiWait: sleep (10000 msecs) ...
NiISelect: timeout 10000 ms
NiISelect: maximum fd=1525
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jun 13 08:39:30 2011
NiISelect: TIMEOUT occured (10000 ms)
dump system status
Workprocess Table (long)               Mon Jun 13 12:39:30 2011
========================
No Ty. Pid      Status Cause Start Err Sem CPU    Time Program Cl User         Action                    Table
0 DIA     6032 Ended         no      1   0             0
1 DIA     6132 Ended         no      1   0             0
2 DIA      564 Ended         no      1   0             0
3 DIA      196 Ended         no      1   0             0
4 DIA     4512 Ended         no      1   0             0
5 DIA     4600 Ended         no      1   0             0
6 DIA     6064 Ended         no      1   0             0
7 DIA     4552 Ended         no      1   0             0
8 DIA     4520 Ended         no      1   0             0
9 DIA     6060 Ended         no      1   0             0
10 DIA     4528 Ended         no      1   0             0
11 DIA     4376 Ended         no      1   0             0
12 DIA     4560 Ended         no      1   0             0
13 UPD     4484 Ended         no      1   0             0
14 ENQ     4488 Ended         no      1   0             0
15 BTC     1700 Ended         no      1   0             0
16 BTC     4380 Ended         no      1   0             0
17 BTC     4464 Ended         no      1   0             0
18 SPO     5932 Ended         no      1   0             0
19 UP2     4620 Ended         no      1   0             0
Dispatcher Queue Statistics               Mon Jun 13 12:39:30 2011
===========================

THanks for reply pls find dev_wo file.
trc file: "dev_w0", trc level: 1, release: "640"
ACTIVE TRACE LEVEL           1
ACTIVE TRACE COMPONENTS      all, M
B
B Mon Jun 13 11:05:11 2011
B create_con (con_name=R/3)
B Loading DB library 'K:\usr\sap\PRD\SYS\exe\run\dboraslib.dll' ...
B Library 'K:\usr\sap\PRD\SYS\exe\run\dboraslib.dll' loaded
B Version of 'K:\usr\sap\PRD\SYS\exe\run\dboraslib.dll' is "640.00", patchlevel (0.199)
B New connection 0 created
M sysno      00
M sid        PRD
M systemid   560 (PC with Windows NT)
M relno      6400
M patchlevel 0
M patchno    218
M intno      20020600
M make:      multithreaded, ASCII
M pid        3776
M
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 3776) [dpxxdisp.c   1164]
I MtxInit: -2 0 0
M DpSysAdmExtCreate: ABAP is active
M DpShMCreate: sizeof(wp_adm)          16640     (832)
M DpShMCreate: sizeof(tm_adm)          2379840     (11840)
M DpShMCreate: sizeof(wp_ca_adm)          18000     (60)
M DpShMCreate: sizeof(appc_ca_adm)     6000     (60)
M DpShMCreate: sizeof(comm_adm)          192000     (384)
M DpShMCreate: sizeof(vmc_adm)          0     (364)
M DpShMCreate: sizeof(wall_adm)          (22440/34344/56/100)
M DpShMCreate: SHM_DP_ADM_KEY          (addr: 051B0040, size: 2675472)
M DpShMCreate: allocated sys_adm at 051B0040
M DpShMCreate: allocated wp_adm at 051B17D8
M DpShMCreate: allocated tm_adm_list at 051B58D8
M DpShMCreate: allocated tm_adm at 051B5900
M DpShMCreate: allocated wp_ca_adm at 053FA940
M DpShMCreate: allocated appc_ca_adm at 053FEF90
M DpShMCreate: allocated comm_adm_list at 05400700
M DpShMCreate: allocated comm_adm at 05400718
M DpShMCreate: allocated vmc_adm_list at 0542F518
M DpShMCreate: system runs without vmc_adm
M DpShMCreate: allocated ca_info at 0542F540
M DpShMCreate: allocated wall_adm at 0542F548
M ThTaskStatus: rdisp/reset_online_during_debug 0
X EmInit: MmSetImplementation( 2 ).
X <ES> client 0 initializing ....
X Using implementation flat
M <EsNT> Memory Reset disabled as NT default
X ES initialized.
M
M Mon Jun 13 11:05:12 2011
M calling db_connect ...
C Prepending E:\oracle\ora92 to Path.
C got NLS_LANG='AMERICAN_AMERICA.WE8DEC' from environment
C Client NLS settings: AMERICAN_AMERICA.WE8DEC
C Logon as OPS$-user to get SAPPRD's password
C Connecting as /@PRD on connection 0 (nls_hdl 0) ... (dbsl 640 250407)
C Nls CharacterSet                 NationalCharSet              C      EnvHp      ErrHp ErrHpBatch
C    0 WE8DEC                                                    1   0463A5C8   0463F654   0463F0F8
C Attaching to DB Server PRD (con_hdl=0,svchp=0463F04C,srvhp=0463FC24)
C Starting user session (con_hdl=0,svchp=0463F04C,srvhp=0463FC24,usrhp=04648404)
C Now '/@PRD' is connected (con_hdl 0, nls_hdl 0).
C *** ERROR => ORA-980 when accessing table SAPUSER
[dbsloci.c    11772]
C Disconnecting from connection 0 ...
C Close user session (con_hdl=0,svchp=0463F04C,usrhp=04648404)
C Now I'm disconnected from ORACLE
C Try to connect with default password
C Connecting as SAPPRD/<pwd>@PRD on connection 0 (nls_hdl 0) ... (dbsl 640 250407)
C Nls CharacterSet                 NationalCharSet              C      EnvHp      ErrHp ErrHpBatch
C    0 WE8DEC                                                    1   0463A5C8   0463F654   0463F0F8
C Starting user session (con_hdl=0,svchp=0463F04C,srvhp=0463FC24,usrhp=04648404)
C *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1017
[dboci.c      4508]
C *** ERROR => CONNECT failed with sql error '1017'
[dbsloci.c    11404]
B ***LOG BY2=> sql error 1017   performing CON [dbsh#3 @ 1204] [dbsh    1204 ]
B ***LOG BY0=> ORA-01017: invalid username/password; logon denied [dbsh#3 @ 1204] [dbsh    1204 ]
B ***LOG BY2=> sql error 1017   performing CON [dblink#3 @ 428] [dblink 0428 ]
B ***LOG BY0=> ORA-01017: invalid username/password; logon denied [dblink#3 @ 428] [dblink 0428 ]
M ***LOG R19=> tskh_init, db_connect ( DB-Connect 000256) [thxxhead.c   1282]
M in_ThErrHandle: 1
M *** ERROR => tskh_init: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   9696]
M
M Info for wp 0
M
M    stat = 4
M    reqtype = 1
M    act_reqtype = -1
M    rq_info = 0
M    tid = -1
M    mode = 255
M    len = -1
M    rq_id = 65535
M    rq_source = 255
M    last_tid = 0
M    last_mode = 0
M    int_checked_resource(RFC) = 0
M    ext_checked_resource(RFC) = 0
M    int_checked_resource(HTTP) = 0
M    ext_checked_resource(HTTP) = 0
M    report = >                                        <
M    action = 0
M    tab_name = >                              <
M
M *****************************************************************************
M *
M * LOCATION    SAP-Server abcbl_PRD_00 on host abcbl (wp 0)
M * ERROR       tskh_init: db_connect
M *
M * TIME        Mon Jun 13 11:05:12 2011
M * RELEASE     640
M * COMPONENT   Taskhandler
M * VERSION     1
M * RC          13
M * MODULE      thxxhead.c
M * LINE        9881
M * COUNTER     1
M *
M *****************************************************************************
M
M PfStatDisconnect: disconnect statistics
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c   730]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 255]
M Entering ThSetStatError
M Entering ThReadDetachMode
M call ThrShutDown (1)...
M ***LOG Q02=> wp_halt, WPStop (Workproc 0 3776) [dpnttool.c   357]

PAP2T Dialout disconnects after 15 seconds. Dialin Fine...???

I have the PAP2t, I am using Gizmo5 service.
I can get calls dialed in no problem.
Dialing out, I get a problem - all calls are disconnected after 15 seconds - always the same!. I have tried a ton of different settings and resetting to defaults, upgrading firmware... Any ideas?
Solved!
Go to Solution.

Thanks, but I just got it fixed. Was a problem with my (dare I say?) Netgear router - WRV2000. All the netgear's router latest firmware (from a year or more) all are incompatible. Had to downgrade firmware to something that worked 1.1.3.9
Now works like a charm...

I am having an MacBok Pro 13inch,having an Startup Problem, the time i press the power button after few seconds the apple symbol appears w/a loading sign below it

i am having an MacBook Pro 13inch , having an Startup Problem , the time i press the power button after few seconds the apple symbol appears with a loading sign below it and wont go further ahead of it . My data is all in the hard drive .. . I even tried the Internet recovery but no use !!!! but still no respons and the recovery and macintosh hd is now lock! but earlier only the recovery is lock and after both of them is lock. i can reinstall,... and i didnt try to back up any data bec i dont know how? so please help me to resolve my prroblem.?

luoie wrote:
This thing happend,, it say Disk utility stopped repairing "Macintosh HD" disk utility can't repair this disk
Sorry, possibly you need a new hard drive or try reformating. First
you can try something like http://www.alsoft.com/diskwarrior/ it has been known to repair disk that DiskUtility could not. YMMV and they don't give it away.
If Disk Warrior can not repair then you need to Reformate the drive. Make sure you have a back-up in place no matter what.
http://www.apple.com/support/backup/
Disk Utility will tell you something about it's SMART status:

Hello I have a problem with a Wifi Survey app, this app is from Access Agility, however this app was working fine, but without advise stop of working, I tried to open again, but app be close after few seconds.

Hello I have a problem with a Wifi Survey app, this app is from Access Agility, however this app was working fine, but without advise stop of working, I tried to open again, but app be close after few seconds. Every time that I tried to open it, in diagnostic and use create some files, in special one named LatestCrash-WifiSurvey.plist, this one generate an incident identifier E73B0164-CDFA-4E9E-839E-A0C021BD17A2, but this incident identifier change every time that I tried to open, the last incident identifier is: DE600EB3-AB57-4C33-8DE8-71F6788A7441.
After of it, I checked that the app had a new version available for downloading, I took a backup of my ipad and then upgrade this app, but is the same problem, all I want is to save the projects I had in this app, I´m afraid that if I delete this app and re-install it, probably I loss my projects.
Thanks for your help indicating how I can save my projects and see them for example in an iphone for assurance that data is not lost.
Something that called my attention is part of the log that shows a big CPU processing, but the strange thing is I killed all applications.
Incident Identifier: E73B0164-CDFA-4E9E-839E-A0C021BD17A2
CrashReporter Key:   ed0ca1405ce83d4f80cb3cce063d7248d7b76e91
Hardware Model:      iPad2,5
Process:         WifiSurvey [139]
Path:            /var/mobile/Applications/1BEEE35A-85FC-4BE4-B62A-39A930CB3CE2/WifiSurvey.app/Wi fiSurvey
Identifier:      WifiSurvey
Version:         ??? (???)
Code Type:       ARM (Native)
Parent Process: launchd [1]
Date/Time:       2013-08-08 19:01:13.476 -0500
OS Version:      iOS 6.1.3 (10B329)
Report Version: 104
Exception Type: 00000020
Exception Codes: 0x000000008badf00d
Highlighted Thread: 0
Application Specific Information:
com.accessagility.wifisurvey failed to launch in time
Elapsed total CPU time (seconds): 20.990 (user 20.990, system 0.000), 52% CPU
Elapsed application CPU time (seconds): 19.954, 50% CPU

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

I have a problem with youtube...i can't watch some videos from youtube! They stop after few seconds of playing!! what can i do to fix it?

I have a problem with youtube...i can't watch some videos from youtube! They stop after few seconds of playing!! what can i do to fix it??

Try loading the same video in different browsers (Firefox, Chrome, Safari and Internet Explorer are your best options). If the issue is across all of them, make sure you've downloaded the latest version of Flash at http://get.adobe.com/flashplayer/
If it's still stopping after that...Do the tried and tested method for everything: reset your router.

Skype account keeps disconnecting after 30 seconds

hi guys,
its driving me nuts. my skype account keeps disconnecting after 30 seconds and i haven't even done anything. it does it on windows, and on my iphone too.
what's going on? is this a problem with skype? i've seen similar posts. and i'm using skype 6.20

That generally means there is an issue with your Microsoft account. You may have to verify some settings in your account to make sure a configuration isn't causing it. The only solution I'm aware of is temporarily unlinking your account. I do not know if reconnecting it will resolve the issue right away.
https://support.skype.com/en/faq/FA12211/

ISA 550W : Youtube streaming stops after few seconds

Since I have installed the ISA 550W, the Youtube videos stops after few seconds. It happens on all my devices : Windows 8, Samsung Smart TV, Android, Windows Phone...
I have the lates firmware.
This problem does not occur with other streaming site like DailyMotion.
I diabled HTTP on antivirus but it has not changed anything. The web browsing is faster.
Application control is not enabled.
Any idea ? Thanks in advance.

Hi,
i have do more test on this problem today and after disable all services and enable one by one i arrive on result is the Anti Virus block or disturbe the good process on download file for you tube or for another system.
My configuration is :
Product : ISA 550W
Firmware : 1.2.17
ISP : free with maximum 1Mo download with test linux image file from here :
http://www.ubuntu-fr.org/telechargement?action=dl
I hope this can be help cisco to find quickly solution because this solution can be temporary.
I no buy option "security services" to have this service disable.
thanks
The 09/10/2013 : you can enable anti-virus and disable HTTP scan and youtube work and download work fine.

Skype starts and closes after few seconds

Hi,
Please help!
My skype will open but after few seconds closes.. and I get the starting window of username and password...
I aready changed my password, and it did not help.
I ran DXdiang.exe, here is the file
Please help
Tomer
Attachments:
DxDiag.zip ‏10 KB

Solved! I unlinked the Microsoft account and Skype works back like magic.

Is there anyone who can help me? my Photoshop CC is keep crashing, it doesn't show any error message. Suddenly " program stop responding" after few seconds of launch.

Is there anyone who can help me? my Photoshop CC is keep crashing, it doesn't show any error message. Suddenly " program stop responding" after few seconds of launch.

If Photoshop crashes the should be a System crash report generated by your OS. For example Windows

Cannot launch LR. Photoshop crashes after few seconds. How can i fix this? Thx for help

Cannot launch LR. Photoshop crashes after few seconds. How can i fix this? Thx for help

Hi members & mvp's
I face same problem, after creating Adobe ID and after installing Creative Cloud app, the installed Ps and Lr can't be launched... Lr at all, no action, but Ps works for a few seconds. I could achieve "system info" from help menu as follows:
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 1895 MHz
Built-in memory: 3990 MB
Free memory: 1477 MB
Memory available to Photoshop: 3303 MB
Memory used by Photoshop: 70 %
I guess my PC is powered enough, but I'm afraid other trial versions and registry rubbish are locking CC server communication. Do you know some tool to clean up previous installation of Adobe products?
Thanks in advance!
Jose

[SOLVED]Kindle 5 disconnects after few seconds (USB)

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