SOLVED: Mac Mini 2011 video freeze

I purchased a 2011 Mac mini 2.5 ghz core i5 about 5 months ago.  I added 8 gigs as soon as I got it. Now, all was good. The ram was excepted and everything ran well. After about a month in, the problem started. While watching a movie or editing music, the screen would freeze but audio would continue and the mouse would still move around. Every 30 sec or so the screen would unfreeze and freeze up again. I tryed EVERY thing! Smc reset, pram reset, fresh install, nothing worked.
I know it's not my hardware because I have windows 7 in boot camp which runs with out a hiccup, even after hours of gaming.
Lastnight I deceded to check the logs to see if there's something software related causing the issue. So I left consol running and waited for the problem to happen. While watching a movie, sure enought it started to freeze. While waiting for the breaks in the freeze I was able to see that iTunes was cause erros. I forced quit iTunes and the computer stopped freezing. Ever since that, I have left iTunes closed and haven't had a freeze. I opened iTunes and watched a movie (just to test my theory) and sure enought not 2 seconds it starts to freeze.
I hope apple solves this very frustrating anoyins.
Thanks

Great work, thaks for the post/fix.report!

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    Jun 25 02:19:35 localhost bootlog[0]: BOOT_TIME 1372151975 0
    Jun 25 02:19:59 localhost kernel[0]: vm_page_bootstrap: 3887529 free pages and 274007 wired pages
    Jun 25 02:19:59 localhost kernel[0]: rooting via boot-uuid from /chosen: 3F403B35-3334-307D-AE05-D91C97F873DF
    Jun 25 02:19:59 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Jun 25 02:19:59 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/ST9500420ASG Media/IOGUIDPartitionScheme/Customer@2
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              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, OpenGL-accel, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
    Jun 25 02:21:39 server.local apsd[301]: Unable to bootstrap_lookup connection port for 'com.apple.ubd.system-push': Unknown service name
    Jun 25 02:36:29 server.local com.apple.quicklook.satellite[587]: bootstrap_look_up2 failed with 0x44c
    Jun 25 02:36:29 server.local com.apple.quicklook.satellite[591]: bootstrap_look_up2 failed with 0x44c
    Jun 25 02:46:07 localhost bootlog[0]: BOOT_TIME 1372153567 0
    Jun 25 02:46:26 localhost kernel[0]: vm_page_bootstrap: 4035495 free pages and 126041 wired pages
    Jun 25 02:46:26 localhost kernel[0]: rooting via boot-uuid from /chosen: 3F403B35-3334-307D-AE05-D91C97F873DF
    Jun 25 02:46:26 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Jun 25 02:46:26 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/ST9500420ASG Media/IOGUIDPartitionScheme/Customer@2
              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, OpenGL-accel, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
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    Jun 25 03:07:37 server.local System Preferences[386]: /usr/sbin/nvram boot-args (exit status 1)
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    Jun 25 03:07:38 server.local System Preferences[386]:           currentBootDevice: DONE checking by DM copyDiskForBootPreference, err = -69794
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    Jun 25 03:07:38 server.local readconfig[411]: BOOL isNetBootable(char *) IOServiceGetMatchingService
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    Jun 25 03:07:38 server.local System Preferences[386]: Netboot rescan time interval set to 180 seconds
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    Jun 25 03:07:38 server.local System Preferences[386]:           currentBootDevice: DONE checking by DM copyDiskForBootPreference, err = -69794
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              Main, Active, on-line, enabled, boot, OpenGL-accel, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
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    Jun 25 16:55:42 localhost kernel[0]: vm_page_bootstrap: 4045239 free pages and 116297 wired pages
    Jun 25 16:55:42 localhost kernel[0]: rooting via boot-uuid from /chosen: 3F403B35-3334-307D-AE05-D91C97F873DF
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              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, OpenGL-accel, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
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              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
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              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
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              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
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    un 25 17:20:01 localhost bootlog[0]: BOOT_TIME 1372206001 0
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    Jun 25 17:20:25 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
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              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, OpenGL-accel, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
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              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
              Main, Active, on-line, enabled, boot, Vendor 4c2d, Model 65d, S/N 0, Unit 2, Rotation 0
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    wish you all have a good day.

    Hard to troubleshoot when you can't turn on the computer on any more.  One option is to bring it to an Apple store to have them look at it.  They will tell you what is wrong and how much it will cost to fix.  I have never heard of them charging for a diagnostic and an estimate.
    If your CPU was running hot all the time and your fan had small plastic pieaces, in my opinion, something got fried.  The mini is so compact, that the excessive heat may have also over heated your hard drive causing thd "ka" sound.
    If you decide to continue in to use a Mac Mini as a media server, may I would suggest using iStat to monitor it.  I use iStat on my 2011 Mac Mini Media Server to monitor CPU usage, all sensors, and internet incoming and outcoming.

  • Mac Mini 2011 - Monitor Problems - Help

    My picture is not sharp... just blury. Icons, pictures, text, mostly everything is bad except high quality video files.
    I just purchased a Mac Mini 2011 second option and a Samsung TA531 monitor that arrived today. Hooked it up and to my surprise, it is blury and bad quality no matter what kind of resolution i use. I also try to text smoothening through terminal.. nothing helps.
    My setup:
    Mac Mini 2011 - second option stock
    Samsung SyncMaster T27A531
    Cable: HDMI
    After reading about this issue, some people recommends to use a DVI or VGA cable and claims that HDMI is not suitable for computer monitors, especially Samsung.
    Please, feel really sad and lost among a lot of new computer equipment that doesn't work properly

    I had the same issue and didn't want to give up my Thunderbolt port, so I opted to get a Gefen HDMI Detective Plus. What this does is make the CPU think an HDMI display is attached so that your graphics CPU 'unlocks' and full speed is back. The Gefen box can either 'learn' the code of any HDMI display in your office/home, or you can preset it as a stock 1080p display. TOTALLY solved my problem... even though it did cost $85.
    Apple needs to fix this as so many people use the MINI headless.
    http://www.gefen.com/kvm/ext-hdmi-edidp.jsp?prod_id=8005

  • External iSight - no sound with Mac mini 2011

    Hello,
    I'm trying to connect External iSight camera to Mac mini 2011 (using FW400 -> FW800 adapter cable) but I can't get microphone sound to work...
    When I open system prefs>sound>input, it shows iSight is connected but system will freeze for a while (like it's looking for iSight) on openning.
    When I try open Skype video preferences, it shows me video from iSight with no problem, but sound doesn't work.
    Can anyone give me some advice?

    You're welcome.
    (1) Your new info indicates to me that there is probably something wrong with your cable(s), adapter(s), Mac mini's Firewire, or your external iSight itself.
    You can eliminate most of these by troubleshooting with other cables, adapters, Firewire devices, and Macs as suggested in the info from my earlier link.
    If no Firewire device you test on your Mac works with any connecting cable, resetting the Mac's Firewire bus may help. Apple's "how-to" article has been archived in this link.  (This link may be slow to load.)
    If you have trouble displaying the archive page, here is the pertinent extract on how to reset the bus:
    ... If the issue persists, try these steps:
    Shut down the computer.
    Disconnect all devices and all other cables, except the keyboard and mouse cable(s).
    Disconnect the computer from the power outlet and wait for 3 to 5 minutes.
    Plug the computer back in and turn it on.
    Reconnect the device(s) (one at a time if there is more than one) and test. Test with each port if you have more than one.
    If an individual third-party device leads to the issue, contact the manufacturer for more information and further assistance.
    NOTE: Some users who try FW reset forget that "all" cables include the power cable.  Disconnecting power is important.
    (2) If your troubleshooting shows that your external iSight itself is the problem, you can decide whether you want to have your old serviced.  If you do not have access to a local Apple-Authorized Service Provider, you can obtain cost and Apple contact info from http://www.apple.com/support/isight/service/
    (3) Rather than spend more money on your old iSight, you may decide to consider a new webcam.  A new Mac compatible USB connected cam with a current warranty will be a faster fix, and it may be lower cost.  Some examples are at http://mac-compatible-web-cam.com. Moreover, compatible USB connected cams are not subject to all the same conflicts that sometimes effect external iSight.
    Unless you already have a separate microphone for your mini, you can decide whether to buy separate mic or look for a new camera that has an inbuilt mic.
    Message was edited by: EZ Jim
    Mac OSX 10.8.3

  • Mac Mini 2011 screen blacks out during heavy screen activity

    I have a Mac Mini 2011 i5 2.3Ghz with Intel HD video.  It's connected to a 30" LCD 2560x1600 (Dell WFP3008) via mini-DP to DP cable and a 22" LCD 1920x1080 (Samsung LCD TV) via HDMI to HDMI cable.
    For the first few weeks I had it connected to the 30" only and it was fine.  Then I hooked up the Samsung as a second display and the problems started.
    The problem is that the Dell blacks out briefly, then comes back.  It is not "drawing" the screen black, the signal to the Dell gets disrupted momentarily so the monitor has no signal so it goes black.  Then it resyncs with the signal and the display is back.  This only happens to the Dell, during the disruption, the Samsung image stays put.  I know it is a signal disruption because the Dell shows a displayport icon showing that it has just resynced to that input.
    The problem happens more frequently when more things are going on; like if I have a window or multiple windows playing video, then the disruption happens more.  If I disconnect the Samsung, it happens less.  It could even happen if a web browser window taking up a large portion of the 30" screen does a full page update, it will disrupt.  If I am running Adobe Lightroom, it seems to happen more also.
    When it happens it seems like messages like this appear in the console, although i can't say they are directly correlated:
    6/1/12 8:28:46.000 PM kernel: IOSurface: buffer allocation size is zero
    I'm thinking perhaps the mini is running low on memory since the 2560x1600 is pretty high res and then add the 1080p screen and stuff being updated, perhaps it runs out of memory and disrupts the signal while it garbage collects?  Pure speculation.
    Has anybody else seen this and have any clues on how to resolve it?  Thanks.

    I should clarify that when I say perhaps the mini is running low on memory, I mean low on shared video memory, since the computer has 16GB installed.  I'm not sure how to view or test shared video memory allocation.

  • WiFi slow when running Windows 7 on Mac Mini (2011)

    Hi,
    I have just bought a Mac Mini (2011) and used Boot Camp for installing Windows 7 as well. However I am experiencing some problems with the WiFi when running Windows. The speed is less than 10% of what it should be. I have tried connecting a network cable and then everything is running fine. When booting into OS X Lion there are no problems with running WiFi. I have tried to rightclick on the network adapter and select update drivers but it says that the driver installed is up to date.
    Any ideas?

    Apparently it was a router issue. When I connected my old Cisco router as an extended access point both the Mac OS and Windows session connected as supposed to. I made a factory reset of the router provided by my ISP, configured it again and the problem apparently seemed to be solved.
    However overnight the problem occured again - I swithed the router off and on again and was able to connect. I noticed in the DHCP log that when running Mac OS the computername "My-Mac-Mini" is sent to the router with the MAC address of the network card - when running Windows it is the machine name I entered during the Windows installation. Not sure if that is confusing the router from my ISP but after I changed the computername in Mac OS the connection seems stable.

  • Mac mini 2011 to displayport display

    How do I connect the new Mac mini 2011 (thunderbolt port) to an displayport display?
    What kind of cable do I need?

    Somewhere else I found a hint to use a mini displayport to displayport cable and plug the mini displayport end into the thunderbolt port because of backward compatibility.
    It is my understanding that is correct.
    From the Mac mini page;
    http://www.apple.com/macmini/design.html
    Many ports. Major possibilities.
    Built-in Thunderbolt technology lets you daisy-chain up to six Thunderbolt peripherals, including the new Apple Thunderbolt Display, to a single port. It also supports Mini DisplayPort peripherals you might already have, including the Apple LED Cinema Display. The HDMI port lets you connect Mac mini to your HDTV with a single cable. And a built-in SDXC card slot makes speedy work of transferring photos and videos from your digital cameras.

  • How to create bootable USB thumb drive from Lion on Mac Mini 2011?

    Hello folks
    Yesterday my new Mac Mini (Core i7 2,7 Ghz, 4 GB RAM, ATI Radeon HD6630M 256 MB) arrived. It replaces my old Mac Mini (Core Duo 1,83 Ghz, 2 GB RAM, Intel GMA950 64 MB). One day I'll replace the 500 GB 5400 RPM HDD in this Mini by an Intel SSD drive (just like I did with my previous Mini). I'll do a fully clean install then (formatting the SSD drive in Disk Utility and then installing Lion on it from a bootable USB thumb drive). The only problem is I can't seem to download Lion for free from the Mac AppStore (MAS) although I have bought a new Mac Mini which came with Lion pre-installed. I know how to create a bootable USB thumb drive with Lion on it when you download it from the MAS. But that's the problem... I can't seem to download Lion from the MAS for free. When I open the MAS while holding down the Option key I can download Lion but it will charge me for it. Is there any way I can download Lion from the MAS without paying for it? Since it already came with my new Mac Mini 2011 this should be possible I guess?
    And will I still be able to download the iLife '11 apps (iPhoto, iMovie and Garageband) for FREE that came with my new Mac Mini when I do a fully clean install as described above? Thanks in advance.
    Greetings
    Jocau

    After doing some research, it seems that there are only 2 WAYS to do a complete reinstall of Lion on the Mac Mini 2011 without paying for the Lion download in the Mac AppStore (i.e. recreating every partition, also the Recovery HD partition, from scratch e.g. when installing Lion on a clean HDD/SSD).
    1) COMPLETELY clone the Mac Mini 2011 HDD including all of its partitions to an external drive and restore it when you want to do a complete reinstall.
    2) Use the LION INTERNET RECOVERY feature built-in into new Macs that ship with Lion (this feature is present in new Macs starting from the Mac Mini 2011 and Macbook Air 2011).
    OS X Lion: About Lion Recovery 
    Lion Internet Recovery
    If you happen to encounter a situation in which you cannot start from the Recovery HD, such as your hard drive stopped responding or you installed a new hard drive without Mac OS X installed, new Mac models introduced after public availability of OS X Lion automatically use the Lion Internet Recovery feature if the Recovery HD (Command-R method above) doesn't work. Lion Internet Recovery lets you start your Mac directly from Apple's Servers. The system runs a quick  test of your memory and hard drive to ensure there are no hardware issues.
    Lion Internet Recovery presents a limited interface at first, with only the ability to select your preferred Wi-Fi network and, if needed, enter the WPA passphrase. Next, Lion Internet Recovery will download and start from a Recovery HD image. From there, you are offered all the same utilities and functions described above.
    As with the Recovery HD, reinstallation of OS X Lion from Lion Internet Recovery requires an Internet connection. See "Supported network configurations and protocols" below.
    Restoring iLife applications after Internet Restore of OS X Lion
    If you reinstall Lion on a new Mac that shipped with OS X Lion installed, on an erased or replaced hard drive, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.
    After installation, start from Lion.
    Double-click the App Store icon in the dock.
    Enter your Apple ID and password.
    Click Purchases.
    If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
    You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to compete installation of your applications.
    Source: Lion Recovery
    It's a bit sad that these seem to be the only 2 options. Lion Internet Recovery is the preferred one here since my monthly internet traffic limit isn't a problem (but my download speed is). This problem could have been easily solved by Apple by just checking the system specs or serial number when trying to download Lion from the Mac AppStore. By using one of the 2 options in my previous sentence the Mac AppStore could see that I have a new Mac Mini 2011 that ships with Lion which would give me the option to download Lion from the Mac AppStore for free and eventually create a bootable USB thumb drive of it.

  • ROOTIN' TOOTIN' YOSEMITE MAC MINI 2011

    Yosemite has darn near enough killed off the speed of my Mac Mini 2011 which was running along fine on Mavericks. I now get the spinning PIZZA WHEEL OF DEATH in darn near every application. Safari has become a joke where you would think I had returned to 56k modem land. I would like toknow if Apple geniuses are going to do something about this? I would not have downloaded and instaled Yosemite if I had not been encouraged to do so by Apple's Tech Specs on this page http://www.apple.com/uk/osx/how-to-upgrade/?cid=wwa-uk-kwg-mac-com, which states quite clearly Yosemite will work on:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminium, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    Any solutions?
    Rootin' Tootin' annoyed Mac Mini owner

    Problem description:
    some what slower program loading and web surfing
    EtreCheck version: 2.0.11 (98)
    Report generated November 6, 2014 at 9:34:33 AM CST
    Hardware Information: ℹ️
      Mac mini (Mid 2010) (Verified)
      Mac mini - model: Macmini4,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      LG TV spdisplays_720p
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 14:46:55
    Disk Information: ℹ️
      Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 319.21 GB (252.73 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-STDVDRW  GA32N 
    USB Information: ℹ️
      Generic USB Storage 7.95 GB
      S.M.A.R.T. Status: Verified
      NO LABEL (disk1s1) /Volumes/NO LABEL : 7.94 GB (6.30 GB free)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Firewire Information: ℹ️
      Apple Computer, Inc. iSight 200mbit - 400mbit max
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.logitech.iokit.quickcam (1.0.7) Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
    User Launch Agents: ℹ️
      [running] com.amazon.cloud-player.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      iTunesHelper UNKNOWNHidden (missing value)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Amazon Cloud Drive UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      AdobePDFViewer: Version: 10.1.1 Support
      QuickTime Plugin: Version: 7.7.3
      Google Earth Web Plug-in: Version: 7.0 Support
      RealPlayer Plugin: Version: Unknown
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
         10% WindowServer
          1% loginwindow
          0% fontd
          0% AppleSpell
          0% com.apple.WebKit.WebContent
    Top Processes by Memory: ℹ️
      137 MB com.apple.WebKit.WebContent
      129 MB Safari
      120 MB Finder
      77 MB spindump
      77 MB WindowServer
    Virtual Memory Information: ℹ️
      3.99 GB Free RAM
      2.21 GB Active RAM
      1.37 GB Inactive RAM
      755 MB Wired RAM
      2.31 GB Page-ins
      0 B Page-outs

  • Mac mini no video from hdmi

    Mac mini no video signal to Hdmi.. Recently upgraded to beta OS X could be issue but with no signal means no screen

    I solved my issue . . . returned the Toshiba for an Insignia . . works great.

  • Mac Mini 2011 wont stay online

    Mac Mini 2011 wont stay online via ethernet nor wireless, all other apple products are connecting fine

    Take each of the following steps that you haven't already tried, until the problem is resolved.
    Step 1
    Restart the router. Many problems are solved that way.
    Step 2
    Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
    Step 3
    Run the Network Diagnostics assistant.
    Step 4
    Back up all data.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
    Step 5
    You may need to change other settings on the router. See the guidelines linked below:
    Recommended settings for Wi-Fi routers and access points
    Potential sources of interference
    Step 6
    Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
    Step 7
    Reset the System Management Controller (SMC).

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