[SOLVED]MacBook Air (3,2) keyboard and trackpad stop responding int...

Hey guys, I've now got arch running on my air perfectly I think, except for a random loss of trackpad and keyboard input. It happens even with a usb keyboard. I'm not sure if the whole laptop is freezing or only the inputs stop functioning, I believe it is the latter because things that blink or move onscreen like the cursor keep blinking. It happens both in X and out. I have no idea where to start for diagnosing.
My current kernel line is this:
options "ro root=LABEL=arch arch noapic irqpoll acpi=force noefi"
I'm using nouveau but it also happens using fbdev. I can't get nvidia to work, it just blacks out the screen when starting X.
Any hints are welcome
EDIT: It just happened again, this time just after I clicked on a tab in firefox. I hit refresh, so the spinning circle came up on the tab, and the windows partially reloaded, then the mouse pointer stopped responding. The loading circle then stayed spinning indefinitely with the page failing to load any further.
Further information:
I removed noapic, irqpoll, arch (is that even a valid kernel option?) and noefi from the kernel line for this boot so that all that was left was acpi=force and it still booted happily. I'm not sure if I need any of those, I can't remember why I added them, probably to fix this keyboard issue. I'm booting through rEFInd so maybe I shouldn't have that noefi entry anyway.
Last edited by MisterAnderson (2013-05-20 05:30:28)

Solved, I removed all boot options and I'm guessing one of them was causing it.

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I am running OS X 10.7.2 on a MacBook Pro 4,1 Penryn late 2008.
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Boot in safe mode and log in to the account with the problem. First, disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable, and remove all aftermarket expansion cards. The instructions provided by Apple are as follows:
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Intermittent keyboard and trackpad freezes in 10.5.2 (not again!)

Hi all,
I'm having a major issue with my MacBook Pro built-in keyboard and trackpad. This issue is incredibly reminiscent of the previous widespread keyboard/trackpad freeze problems, documented in a number of threads, such as here:
http://discussions.apple.com/thread.jspa?messageID=5860606
http://discussions.apple.com/thread.jspa?threadID=1196400
http://discussions.apple.com/message.jspa?messageID=6103438
http://discussions.apple.com/thread.jspa?threadID=1190210&tstart=0
What's special about this case is that these issues began very recently, well after I installed Mac OS X 10.5.2, which I recall is supposed to provide a fix for exactly this issue. I've never had a problem with this MacBook Pro notebook before, so this is incredibly unnerving.
The issue is frustratingly intermittent, but frequent. Sometimes the entire keyboard and trackpad locks up (freezes) and won't acknowledge any input whatsoever. Other times the keyboard and/or trackpad appear to get "choppy", sometimes the keyboard will miss a key causing a typo while typing or the trackpad will suddenly stop moving the cursor. Other times the keyboard will repeat keys by accident, causing maaaaajor typos (kind of like that).
What's really weird is that I'm seeing the floating "eject" bezel appear (the symbol that you see when you hit the keyboard's eject button) very frequently, when my fingers are nowhere near that key and I'm sure it's not pressed. This even happens sometimes when I'm not using the keyboard at all, just the trackpad (most often while scrolling with the two fingers gesture).
I've troubleshot this in a number ways. Here is one such troubleshooting session's activity log that I kept while performing the troubleshooting:
---- CLIP ----
MacBook Pro Keyboard Freeze problems troubleshooting log
* Symptoms are a frozen keyboard and trackpad, that is, no input being recognized by the keyboard or trackpad. Not even the light of the caps lock key lights up when the issue is present.
* Restarted computer. Issue recurred moments after logging back in and beginning to type.
* Restarting, zapping PRAM. Issue is gone for a little while but has recurred.
* Found a single line at the time issue began again in the "All Messages" log shown by Console.app that reads as follows:
4/24/08 Apr 24, 8:58:15 PM kernel USBF: 551. 7 IOUSBCompositeDriver[0x65b7280](IOUSBDevice) GetFullConfigDescriptor(0) returned NULL
* Restarting computer again, trying to boot in verbose mode. Can't!! Keyboard wasn't recognized even at this stage! Can't log in either, keyboard unresponsive at login screen.
* Restarting again (via external USB mouse). Login window comes up and keyboard input is acknowledged. Very strange.
* Keyboard input lost once again after using the keyboard for a short period of time.
* Restarting, zapping PRAM again, and Logging in as Leopard's "Guest" user to try and isolate issue...no good, just seconds after logging in, the keyboard and trackpad freeze again.
* Restarting once again, this time everything works. Noticed that the keyboard backlight is not lighting up in low-light situations. Trying to change the light level with the keyboard keys always results in the keyboard backlight bezel showing up with a prohibitory symbol. This is looking more and more like a keyboard driver issue.
* Repairing disk permissions, no problems reported. Verifying disk itself, no issues reported. Issue persists.
Observations and Lessons learned:
* This issue began slowly, with freezes sometimes happening hours apart from one another, however it accelerated quickly. Now sometimes only mere seconds after logging in, my keyboard is frozen and sometimes the keyboard is even frozen at boot time, so that start up modifiers are not even recognized!
* Zapping PRAM helps, sometimes, but only for a short period of time.
* No other traditional Mac fix seems to affect the issue (repair permissions, etc.)
* The issue occurs regardless of whether or not any peripheral devices are attached to the system.
Perhaps unrelated, but interesting (and new!) to note:
* The Bluetooth menu item reports that "Bluetooth: Not available", the Bluetooth System Preference pane is not visible, and System Profiler reports that "No information found" about Bluetooth.
---- END CLIP ----
I've yet to try resetting the SMC, or doing a clean install, but from the copious amounts of users who reported similar errors in the threads I linked at the start of this post, those options only sound marginally hopeful.
Some of these issues (like the weird eject key suddenly firing on its own) have been present for a little under a week, but the freezing is brand new. The only system-wide change I've made in the last week was installed the MacBook Pro EFI Firmware Update 1.5.1, which was successful (verified in System Profiler; my boot ROM version reads as MBP31.0070.B07).
So mostly I want to know if anyone else using OS X 10.5.2 is also experiencing this problem. Also, though I'm grateful I could actually use my built-in keyboard to type this message (even with occasional missed keyboard presses, GRRR!!!) my only reliable workaround is an external keyboard. Which is a decidedly annoying thing indeed.
Help?!?
Thanks!
-Meitar Moscovitz
P.S. AUGH! Just as I was typing that last sentence the keyboard froze again! So I'm actually finishing typing this post via a VNC session. So, so, so so frustrating!

I wanted to post once again with additional information just in case someone else is also having similar problems. Unfortunately, I'm almost certain that this is probably bad firmware or bad hardware, not a software issue at this stage. Here's why.
KERNEL PANIC! Take a look at the backtrace and you can clearly see that the Trackpad is to blame. Also, in the system configuration report, not the boot ROM version string, which indicates that I have indeed updated to the latest firmware provided by the recent release of MacBook Pro EFI Firmware Update 1.5.1.
Here's the Kernel Panic log and system configuration I reported to Apple:
PROBLEM DETAILS:
Fri Apr 25 14:46:15 2008
panic(cpu 1 caller 0x001A8C8A): Kernel trap at 0x34ba3a1a, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x013e5000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x04f1f800, ECX: 0x00000040, EDX: 0x0bbccd80
CR2: 0x00000000, EBP: 0x3492bbe8, ESI: 0x3492bca0, EDI: 0x3492bca0
EFL: 0x00010202, EIP: 0x34ba3a1a, CS: 0x00000008, DS: 0x0bbc0010
Error code: 0x00000000
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x3492b9f8 : 0x12b0f7 (0x4581f4 0x3492ba2c 0x133230 0x0)
0x3492ba48 : 0x1a8c8a (0x461720 0x34ba3a1a 0xe 0x460ed0)
0x3492bb28 : 0x19ece5 (0x3492bb40 0x534500 0x3492bbe8 0x34ba3a1a)
0x3492bb38 : 0x34ba3a1a (0xe 0xba90048 0x10 0x10)
0x3492bbe8 : 0x34bae0c2 (0x0 0xbbccd80 0x0 0x40)
0x3492bc08 : 0x34bac46b (0x4f1f800 0x3492bca0 0x40 0x0)
0x3492bc68 : 0x34baed65 (0x4f1f800 0x3492bca0 0x40 0x40)
0x3492bd38 : 0x34baefc3 (0x4f1f800 0x0 0x0 0x59c159)
0x3492bd68 : 0x5955b3 (0x4f1f800 0x0 0x0 0x0)
0x3492bdf8 : 0x823383 (0x4340000 0x43d2d00 0x0 0x0)
0x3492be68 : 0x8248a8 (0x4340000 0x43c9000 0x0 0x0)
0x3492bed8 : 0x8248e0 (0x4340000 0x0 0x0 0x135f38)
0x3492bef8 : 0x8277cf (0x4340000 0x2 0x5396a0 0x42636ac)
0x3492bf18 : 0x41f963 (0x4340000 0x437b180 0x1 0x19d4b1)
0x3492bf68 : 0x41eac0 (0x437b180 0x4257e40 0x3492bf98 0x1369d8)
0x3492bf98 : 0x41e7a2 (0x433c500 0x48c1440 0x4a81a00 0x4257e40)
Backtrace continues...
*Kernel loadable modules in backtrace (with dependencies):*
com.apple.driver.AppleUSBTrackpad(1.6.3f3)@0x34b9d000->0x34bb5fff
*dependency: com.apple.iokit.IOUSBFamily(3.0.8)@0x590000*
dependency: com.apple.iokit.IOHIDFamily(1.5.2)@0x67b000
com.apple.driver.AppleUSBUHCI(3.0.7)@0x81d000->0x82afff
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x5bf000
dependency: com.apple.iokit.IOUSBFamily(3.0.8)@0x590000
com.apple.iokit.IOUSBFamily(3.0.8)@0x590000->0x5b7fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9C7010
Kernel version:
Darwin Kernel Version 9.2.2: Tue Mar 4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386
System model name: MacBookPro3,1 (Mac-F4238BC8)
SYSTEM CONFIGURATION:
*Model: MacBookPro3,1, BootROM MBP31.0070.B07*, 2 processors, Intel Core 2 Duo, 2.2 GHz, 2 GB
Graphics: GeForce 8600M GT, GeForce 8600M GT, spdisplayspciedevice, 128 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), 1.3.4
Bluetooth: Version 2.1.0f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
Serial ATA Device: FUJITSU MHY2120BH, 111.79 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N
USB Device: Built-in iSight, Apple Inc., high_speed, 500 mA
USB Device: Optical USB Mouse, Logitech, low_speed, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, full_speed, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., low_speed, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mA
Very strangely, Bluetooth functionality seems to have magically returned (it disappeared when this issue began occuring).
There are also further log messages possibly associated with these errors:
4/25/08 Apr 25, 2:46:07 PM kernel USBF: 2.411 CSRHIDTransitionDriver[0x445bf80](IOUSBCompositeDevice) GetFullConfigDescriptor(0) returned NULL
4/25/08 Apr 25, 2:46:15 PM DumpPanic[42] Panic data written to /Library/Logs/PanicReporter/2008-04-25-144616.panic
4/25/08 Apr 25, 2:46:28 PM kernel E:[AppleUSBBluetoothHCIController][StartInterruptPipeRead] there is alredy a pending read, skipping.
4/25/08 Apr 25, 2:46:28 PM kernel [InterruptReadHandler] Received kIODeviceNotResponding error - retrying: 1.
4/25/08 Apr 25, 2:48:19 PM kernel USBF: 145.306 [0x442ea00] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 2 of hub @ location: 0x5d000000)
Running an *extended test with AHT, got error: 4SNS/1/40000000: TD0D-85.500*
Also, *while running AHT, the keyboard freeze happened again*, and neither the trackpad nor even the light on the caps lock key was responsive, so now I am almost certain that this is not a software issue.
Sigh. I really don't want to take this to a third-party repair center, but as I'm in Sydney I can't wait for the Apple store to open up—whenever that's supposed to be.
-Meitar

Stuck at login, Keyboard and Trackpad not working.

I don't know what happened, but this morning, all of a sudden my keyboard and Trackpad stopped working. I have recently upgraded to Lion and ever since had some minor issues here and there, but this is something really new. I suspect the last update did something, but I'm not sure. Thanks to my friend, he let me use his Mac to post this. I'm totally puzzled about what to do. The keyboard works just fine prior to OS X load, I can tell this because when I hold the Option key the boot manger window comes up, but both keyboard and Trackpad stop working during the login phase. I'm confident that this is a software issue, I just don't know how to fix it

I have found, when this problem exactly occurs. In order to reproduce this problem, click on Apple icon and then Restart, untick Reopen windows when logging back in. After system is restarted the keyboard and trackpad will not work, and the only way to solve this is to manually restart your Mac, by holding down the power button.

Built-in keyboard and trackpad not detected, what happened?

Hi there,
I was just using my mac book pro as I always do and suddenly both the built-in keyboard and trackpad stopped working.
I rebooted the mac book but then I received a message that neither a keyboard nor a trackpad were detected so the system started to look for bluetooth versions of them. I am only able to type this post using an old usb keyboard and mouse I found in my stuff.
Does anyone have the same problem?
I am using a Mac book pro 15 inches from 2011 with Mavericks 10.9.2
Best regards,
Cicero

I see that this was a problem many months ago, but I just had the same issue with my 2008 Macbook Pro and I want to post the solution for others who may search here for answers. My keyboard and trackpad stopped working soon after I downloaded Mavericks; but the OS was not the issue. The issue is apparently that the ribbon cable, in the battery compartment, connecting the keyboard and trackpad to their internal USB board needs pressure against it. I had recently (about a month and a half ago) replaced my battery with one from the Apple Store and, at the time, I noticed that it did not fit as snugly as the previous one. The solution I found (at least for older Macbook Pros) is on the following webpage:
http://jasonrobb.com/v2/2008/11/24/macbook-pro-unresponsive-keyboard-trackpad-so lution/
Good luck!

Late 2011 macbook pro a1278 no keyboard or trackpad

LATE 2011 MBP a1278 , i5 , running Mountain Lion 10.8.5
Keyboard and Trackpad stopped working after a regular shut down with no peripherals attached or bluetooth on.
Keyboard allows pram and smc reset before entering OS X environment . Only power button works while in operating environment- all other functions kb and trackpad do not work while system is booted. External Usb keyboard, usb mouse and bluetooth keyboard work fine except the usb port nearest the screen, it supplies power to devices but will not transfer data. The Trackpad is new , and works on a test machine without issue. The fan stays on high regardless of pram and smc reset as I believe it does not see the trackpad, and as a result does not see the heat sensor built into it.
Have the latest firmware upgrades installed to current, Tried turning bluetooth off booting with no peripherals attached,restarting in safe boot, putting to sleep then waking up, repaired disk permissions a few unrelated to the problem, tried different os x on other hard drives... then fresh installed Lion 10.7 then updated, upgraded to ML 10.8.5 , deleted that then clean installed Mountain Lion -no change.I have even tried terminal command to re enable keyboard and trackpad. I have read other threads that suggest it`s a software issue but have went through all that. Why is the keyboard working at boot but not in the os x itself? Trackpad as mentioned is new and works fine in a test machine.Frustrating when there is no reason as to this problem - given external mouse and keyboard work fine..
Running Apple Hardware Test soon and will post back- it`s extremely slow given a kernel is at 94% in normal OSX , and while in safe boot drops down to 1% . In safe boot, the internal trackpad and keyboard still do not work but externals are all fine, with web pages loading quickly. This internal keyboard and trackpad worked fine in a different system.
The original recovery partition on the HDD is lost as the hard drive has been replaced. Are there drivers specific to this machine that are potentially missing and need to be reinstalled, like the system recovery discs that came with early 2011 Macbok Pros?
If anyone has ideas as to what`s up, appreciate the response. TIA ...

"Only power button works while in operating environment- all other functions kb and trackpad do not work while system is booted. External Usb keyboard, usb mouse and bluetooth keyboard work fine except the usb port nearest the screen, it supplies power to devices but will not transfer data."
So that's got to be a software problem. Have you tried Internet Recovery?
OS X: About OS X Recovery - Apple Support
Is this a 15" or 17"?

[SOLVED]MacBook Air (3,2) keyboard and trackpad stop responding int...

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