[Solved] No Sound after Windows 8.1 Update

I have an MSI GE70 and after updating to Windows 8.1 I can not get sound from any source.
I have tried updating drivers through windows automatic system and then through the MSI website. However no change.
Any ideas how to restore sound, without having to entirely reinstall Windows 8 and avoid updating to Windows 8.1?
Thanks,
Richard

I've resolved the issue for me. Instead of installing the drivers from MEI website. I got them from here:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035939
Whether there is any long term effects of installing the sound drivers from a different company remains to be seen, but I have got my sound back. Hope this may help others who may experience the same issues.
Thanks for help,
Richard

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Occasional soft sound after Windows 8.1 update

Hi,
I have a strange problem. I updated to Windows 8.1 about two weeks ago. For about a week now I have noticed that occasionally my sound drops. I usually watch shows or something on say 20 volume. The sound suddenly drops and I have to turn it all the way up to 100 to get the same volume as on 20. I reboot my PC (which takes quite long now. seems I should have not updated as it came with a lot of bugs...) I did not make any changes myself and did not install new sound drivers.
Also, my charm bar stops working so that also takes a reboot to fix....
I am running Windows 8.4 64-Bit on an HP Envy 15 j063ei.
Has anyone else seen this, or know how to fix it? I am hoping there is a way to fix it that does not help refreshing my Windows because I really do not want to install all my apps and games again. I already had to do that once before.

HI Gan_Javi,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY 15-j063ei Notebook and issues after an update. You might need to check for updates from Windows. Here is how to do that.
Click the Windows key and type change PC settings, and click Update and recovery.
click Check now, and then wait while Windows looks for the latest updates. You can also do this from the HP site under Detect my product click on the Find now button. If updates are found, click Install updates. To make sure all updates are completed restart your computer twice.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

No sound after Windows 8.1 update on HP Pavilion g6

Updated pc to Windows 8.1 today and now have no sound at all and the pc says no headphones or speakers are plugged in and detection finds no problem and also the AMD 'properties' say sevice is working properly (I have no back drivers to revert back to liste)
HP Pavilion g6 Notebook PC
Product number C6M11EA#ABU
driver version 8.0.0.8807
What can I do to get sound back?
This question was solved.
View Solution.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59620.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, turn off the notebook by holding down the Shift key as you click Shut down to temporarily prevent a hybrid boot.
When the notebook has shutdown, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

No sound after Windows 8.1 Update

I updated my laptop ( a HP Pavilion 14-f027cl ) to Windows 8.1 a month and a half ago. I noticed that following immediately after the update I was having trouble with sound.
First, it was Google Chrome that would mute itself. I would have to go to the sound mixer and manually unmute Chrome. (Chrome would mute itself on its own).
And Today (December 22nd) My whole laptop just went mute. I can hear nothing. Nothing from Chrome, IE, iTunes, no apps, nothing! I went through every possible troubleshooting tutorial and nothing helped.
PLEASE HELP ME!

More often than not when a device isnt working it is because the driver has become corrupted. Re-installing a fresh copy should help
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly?SignedIn=1
http://captaindbg.com/how-to-update-drivers-on-windows-7/ (works on win 8 too)
Wanikiya and Dyami--Team Zigzag

Ipod touch 5th gen will not sync after windows 8.1 update

ipod touch 5th gen will not sync after windows 8.1 update. Computer see's Itouch as mass storage and charges. Worked with Window's 8 fine, as soon as update was done and restarted computer Itouch doesn't show up. Itouch seen on two other computers.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Cannot Adjust Screen Brightness after Windows 8.1 Update

Cannot Adjust Screen Brightness after Windows 8.1 Update....i am using sony vaio laptop....i recently updated windows 8 to 8.1

Hi:
Most likely you need to install the graphics driver for W8.1 from your PC's support and driver page.

IDT High Definition (HD) Audio Driver problem after windows 8.1 update 1.

Hello. I have HP Probook 4730s. After I installed Windows 8.1 update 1 the sound driver stopped working properly. When I want to play some music, video or even system sounds, sound appears after 1-2 minutes. At that time HDD usage is 100% cause of windows audio device graph isolation. I’ve installed that IDT High Definition (HD) Audio Driver from HP’s driver support site, but that’s not working. As I see in device manager driver’s release date is 24.10.2012. I think, it’s too old for Windows 8.1. Can you help me? Is there any other newer version of that sound driver? Also I’m sending two pictures where are HDD usage and driver release date.

Hello GDartsimelia,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that after you installed Windows 8.1 on your notebook computer, the sound driver stopped working properly, and I would be happy to guide you towards a resolution!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:
http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/bd-p/bsc-274
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

After Windows 8.1 update Lenovo L420 has half the WLAN speed

After the Windows 8.1 update my L420 WLan only works with 55 MBit max. In Windows 8.0 it was between 120 and 150 Mbit. I have the 1x1 11b/g/n W-LAN-PCI-Express-Half-Mini-Card-Adapter. Lenovo L420 is 7854-4LG.
The WLAN driver is a Microsoft driver as in Windows 8 but a newer version.
How can I get the Windows 8 driver back?
Why doesn't provide Lenovo a driver as with Windows 7?
Is Lenovo not testing any of their Laptops for compatibility?
Any help?
Michael
Solved!
Go to Solution.

I found a solution in the meantime: I loaded the driver for the RTL8188CE chipset from the REALTEK site.
Now I'm back between 120 and 150 MBit.
Michael

Slow after windows 8.1 update

I have recently done the windows 8.1 update on my laptop and now for some reason when ever i boot the laptop up it takes forever to load. before the update the laptop booted in about 17s but after it takes more like 30s. i tried solving this problem myself but haven’t had much luck. what i have found that if i uninstall or disable my Intel HD graphics 4000 card it seems to solve the problem but i need my graphics card on the play some games etc. so my thought is it must be a hardware problem or a driver problem.
Can anyone help??

Hello MooreMoose, welcome to the HP forums.
It appears that your notebook is slow too start up after an update. I will try to help you with this.
Start by doing a clean boot. This will have you disable start-up items and services that aren't essential to have running when the computer first starts.
This could also help in determining if an application is behind the slowness. If the behavior continues, then it would be something updated or the OS. If this is the case, please start by doing a system restore. I recommend doing a restore from safe mode, to ensure it goes through correctly.
I will leave you to start with this, please let me know how everything goes.
Thank you for posting on the HP forums.
I worked on behalf of HP.

MSI GT70 audio not working with hmdi after windows 8.1 update

When I connect my laptop to the TV, the video comes out fine, but the audio for the TV does not show up in playback devices. It worked fine with windows 8, but after the windows 8.1 update it stopped.
I have tried updating realtek drivers, but it still doesn't show up. updating other drivers also doesn't work. plugging the cable into the computer then booting it up also doesn't work like it did for other people. This is really making me mad... any help would be appreciated.

Quote from: zipper.sippola on 16-December-14, 23:25:58
Pah, no probs to my ext. monitor speakers via HDMI, GT70 0NE, Win 8.1.
Have you tried assigning HDMI one on audio tab as default and see if sound will come out to tv? if so then that was the problem.

[SOLVED] Lost Sound After Upgrade

Solved (for now at least). The problem appears to be a bug with alsa. Alsaconf writes a file called /etc/modprobe.d/50-sound.conf, which contains the aliases for the sound card. But for some reason it then wasn't reading the file. Copying the alias entries to /etc/modprobe.d/modprobe.conf to read directly from there seems to have worked.
Now to fix the frequency scaling.
===================== solved ===========================
I lost all sound after the last upgrade. I just rebooted because frequency scaling is also not working, and no sound.
all drivers seem to be there:
08:50 AM:~ $ lsmod |grep snd
snd_mpu401_uart 9264 0
snd_hda_codec_realtek 278132 1
snd_cs46xx 96800 1
snd_seq_dummy 3540 0
gameport 13760 2 snd_cs46xx
snd_hda_intel 31208 3
snd_hda_codec 82128 2 snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 9976 1 snd_hda_codec
snd_rawmidi 26592 2 snd_mpu401_uart,snd_cs46xx
snd_ac97_codec 133560 1 snd_cs46xx
snd_seq_oss 36224 0
snd_seq_midi_event 8592 1 snd_seq_oss
snd_seq 64640 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi_event
snd_seq_device 8324 4 snd_seq_dummy,snd_rawmidi,snd_seq_oss,snd_seq
snd_pcm_oss 47328 0
snd_pcm 90872 5 snd_cs46xx,snd_hda_intel,snd_hda_codec,snd_ac97_codec,snd_pcm_oss
snd_timer 25344 2 snd_seq,snd_pcm
snd_page_alloc 10784 3 snd_cs46xx,snd_hda_intel,snd_pcm
snd_mixer_oss 20976 2 snd_pcm_oss
snd 76744 21 snd_mpu401_uart,snd_hda_codec_realtek,snd_cs46xx,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_rawmidi,snd_ac97_codec,snd_seq_oss,snd_seq,snd_seq_device,snd_pcm_oss,snd_pcm,snd_timer,snd_mixer_oss
soundcore 8576 2 snd
ac97_bus 2160 1 snd_ac97_codec
I don't see anything in the updated packages that might cause this:
[2009-08-09 18:09] upgraded gawk (3.1.6-3 -> 3.1.7-1)
[2009-08-09 18:09] upgraded gimp (2.6.6-2 -> 2.6.6-3)
[2009-08-09 18:09] upgraded imagemagick (6.5.4.5-1 -> 6.5.4.8-1)
[2009-08-09 18:09] upgraded kdelibs3 (3.5.10-5 -> 3.5.10-7)
[2009-08-09 18:09] upgraded mkinitcpio (0.5.25-1 -> 0.5.26-1)
[2009-08-09 18:09] upgraded polkit-qt (0.9.2-1 -> 0.9.2-2)
[2009-08-09 18:09] upgraded psmisc (22.7-1 -> 22.8-1)
[2009-08-09 18:09] upgraded python-pygame (1.9.0-1 -> 1.9.1-1)
[2009-08-09 18:09] upgraded python-pysqlite (2.4.1-2 -> 2.5.5-1)
[2009-08-09 18:09] upgraded readline (6.0.003-3 -> 6.0.004-1)
[2009-08-09 18:09] Fixing gshadow file ...
[2009-08-09 18:09] upgraded shadow (4.1.4.1-1 -> 4.1.4.2-1)
I tried firefox, xine, mythfrontend, avidemux2, xmms and mpg123 - there's no sound in any app. If I play something where there are indicators, like in xmms, the eq indicator levels jump, the song progresses like it's playing, but no sound. I reran alsaconf, it seems to be configured properly. The mixer sliders work and aren't muted. It doesn't work either as root or as user.
I have another computer hooked up through the line out and the sound still works fine there, so it doesn't appear to be a hardware problem.
I'm completely stumped at this point. If it's a bug somewhere, what's it a bug in to cause global sound loss? Is there anything else I'm overlooking? All I can think is that it must be muted somewhere, but I can't find it. Or else it has something to do with the cpu and cpu freq scaling that's also broken now.
===================== solved ===========================
Last edited by userlander (2009-08-10 15:04:45)

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
 Cheers, Tom

Unable to boot from ODD or USB after windows 8.1 update on P850-31L

Hi
I just updated a P850-31L to windows 8.1 from windows 8 through the windows store.
Before the update I was able to boot from a USB drive by pressing F12 during start up.
After the update I was no longer able to boot from the USB drive. Selecting the USB drive by changing the boot order in BIOS setup via F2 or by pressing F12 no longer works.
Booting from ODD is also no longer possible.
The BIOS version is 6.70 and does not allow secure boot to be disabled. However the DVD and the USB stick I tried are signed Ubuntu 12.10 which worked prior to the upgrade. Fastboot in windows 8.1 is disabled.
This would then appear to be a bug in the Toshiba BIOS? Or has the windows 8.1 updated the BIOS or the EFI boot partition in such a way as to override the BIOS setting? Really stuck here, doesn't seem to be much information about.
Any thoughts or assistance would be very much appreciated!
Thanks
Michael
Update: I just tried booting from the Toshiba windows 8 recovery DVD and this no longer works either.
Message was edited by: michael_toshiba_forum

OK I fixed this.
Firstly it's worth noting that it is possible to to disable secure boot in the 6.70 BIOS.
However this option is only available when the user password is not set in the security menu.
After enabling or disabling the password a reboot is required to make the secure boot enable/disable option either available or unavailable.
That's good I suppose as I guess it may prevent secure boot from being disabled when the machine is running. However this does not appear to have been related to this issue.
I selected the 'reset to factory defaults' option on the exit menu.
The machine was then able to boot from USB and DVD. The boot order was also respected.
Perhaps the windows 8.1 upgrade somehow invisibly corrupted the BIOS settings. Or maybe it was just a stranage co-incidence that the BIOS corrupted itself during the install. Either way that factory reset fixed it.

No sound after IOS 4.1 update

I really hope someone can suggest a solution. I updated my iPhone 3G to IOS 4.1 earlier today and since the I have lost all sound - no keyboard clicks, music or alerts. Has anyone else experienced this and could you offer a suggestion?
Many thanks

No sound for my iPhone 3G after iOS 4.1 update! Restored back to 3.1.2. Still no sound! (befor the 4.1 update, everything was fine).
Then I reset all settings, sound came back. But then iPhone started to freeze randomly, with increasing frequency to the point I needed to restore again. This time back to iOS 4.1. And guess what - no sound! Resetted all settings. Still no sound.
Key points:
* sound loss is software issue that came with iOS 4. (i was able to get sound back after settings reset but only on iOS 3.1)
* iOS 4.1 makes iPhone unstable both on 4.1 and earlier versions.
* restore has no effect (I never restored from backup, started as a fresh phone)
* iOS 4.1 destroys your iPhone 3G

8625 stopped printing after windows 8.1 update

my printer has been working without any problems until there was a windows 8.1 update on feb 11. it just stopped printing from my dell laptop. the print job appears to be added to the queue and it spools, but then nothing happens and there are no error messages. it still works from my iphone/ipad and it prints when i send a document to the printer email address. just not straight from the computer. i have updated EVERYTHING on the laptop. i have uninstalled/reinstalled the printer software several times. i have uninstalled all of the windows updates from feb 11, 2015. nothing works. i'm not super techy. i assumed a driver was missing or something wasn't compatible from the update so those are the fixes i've tried. and in the process i've messed something up so now not all links work in internet explorer. i've now been working on this since sunday. help!!!!

Hi @deannesab
I would certainly be happy to help you with your Officejet 8625. I understand you are no longer able to print since updating to Windows 8.1 and that you can still print from other devices such as your iPhone and iPad.
Please complete the solutions presented in the following document and let me know the outcome of your efforts; HP Printers - Print Jobs Disappear from the Print Queue and Do Not Print (Windows 8).
I hope this helps and look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Lack of sound after Window 7 (64) installation into iMac OX 10.6.7. Tried to install driver from Snow Lepard disc (Cirrus 64).Wizard installed driver. No sound, Device Manager indicated that "driver is not installed" but also that the"device is working"

I don't know how to proceed. I didn't have sound after installing Windows 7 inot iMac OX 10.6.7 (64bit) After unsuccessful attempt to upgrade the driver from the BootCamp file, I deleted the driver from the Sound and Game controlled hoping that I would allow me to automatically install the correct driver from Boot camp.
Now the Sound Video Game controller disappeared from the Device Manager
How can I find out which is the correct sound driver for my computer (The Speaker Properties only say:WIndows)?
How can I install it without seing the Sound and Game controller in the Device Manager?

When you say "manually download", you mean from the BootCamp File on Snow Leopard, or from the Internet.
My additional problem is that the "Sound and Video Game Controller" disappeared from the Device Manager when I removed the previous driver. I don't find the place where I can reistall the new driver.

[Solved] No Sound after Windows 8.1 Update

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