[Solved]Thinkpad T410: Annoying button problems

On my Thinkpad T410, the light on my keyboard speaker mute button won't turn on, and the light on my mic mute button won't turn off. I have no idea what to do. Any ideas?
EDIT: Upon further investigation, I have also realized that my microphone is stuck on mute
Another Edit: I'm not qiute sure why, but adding acpi_osi=Linux as a kernel parameter, rebooting, removing it, then rebooting again fixed it.
Last edited by PwnagePineapple (2015-04-15 14:39:37)

Received a Reply from Lenovo Technical Support over here
and they advised to use Phone Activation, Which worked using the OEM Key as provided!

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    hacksign@XSign [14:13:13] : ~
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    hacksign@XSign [14:55:03] : ~
    >> xinput
    ⎡ Virtual core pointer id=2 [master pointer (3)]
    ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
    ⎜ ↳ RAPOO RAPOO 2.4G Remote Mouse id=13 [slave pointer (2)]
    ⎜ ↳ SynPS/2 Synaptics TouchPad id=15 [slave pointer (2)]
    ⎜ ↳ TPPS/2 IBM TrackPoint id=16 [slave pointer (2)]
    ⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Sleep Button id=8 [slave keyboard (3)]
    ↳ Heng Yu Technology Poker Pro S id=9 [slave keyboard (3)]
    ↳ Heng Yu Technology Poker Pro S id=10 [slave keyboard (3)]
    ↳ Integrated Camera id=11 [slave keyboard (3)]
    ↳ RAPOO RAPOO 2.4G Remote Mouse id=12 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=14 [slave keyboard (3)]
    ↳ ThinkPad Extra Buttons id=17 [slave keyboard (3)]
    hacksign@XSign [14:55:06] : ~
    >> xinput list-props 13
    Device 'RAPOO RAPOO 2.4G Remote Mouse':
    Device Enabled (142): 1
    Coordinate Transformation Matrix (144): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
    Device Accel Profile (270): 0
    Device Accel Constant Deceleration (271): 1.000000
    Device Accel Adaptive Deceleration (272): 1.000000
    Device Accel Velocity Scaling (273): 10.000000
    Device Product ID (260): 9390, 8192
    Device Node (261): "/dev/input/event8"
    Evdev Axis Inversion (274): 0, 0
    Evdev Axes Swap (276): 0
    Axis Labels (277): "Rel X" (152), "Rel Y" (153), "Rel Horiz Wheel" (267), "Rel Dial" (268), "Rel Vert Wheel" (269)
    Button Labels (278): "Button Left" (145), "Button Middle" (146), "Button Right" (147), "Button Wheel Up" (148), "Button Wheel Down" (149), "Button Horiz Wheel Left" (150), "Button Horiz Wheel Right" (151), "Button Side" (265), "Button Extra" (266), "Button Unknown" (263), "Button Unknown" (263), "Button Unknown" (263), "Button Unknown" (263)
    Evdev Scrolling Distance (279): 1, 1, 1
    Evdev Middle Button Emulation (280): 0
    Evdev Middle Button Timeout (281): 50
    Evdev Third Button Emulation (282): 0
    Evdev Third Button Emulation Timeout (283): 1000
    Evdev Third Button Emulation Button (284): 3
    Evdev Third Button Emulation Threshold (285): 20
    Evdev Wheel Emulation (286): 0
    Evdev Wheel Emulation Axes (287): 0, 0, 4, 5
    Evdev Wheel Emulation Inertia (288): 10
    Evdev Wheel Emulation Timeout (289): 200
    Evdev Wheel Emulation Button (290): 4
    Evdev Drag Lock Buttons (291): 0
    hacksign@XSign [14:55:14] : ~
    >> grep -i rapoo /var/log/Xorg.0.log
    [ 29.102] (II) config/udev: Adding input device RAPOO RAPOO 2.4G Remote Mouse (/dev/input/event7)
    [ 29.102] (**) RAPOO RAPOO 2.4G Remote Mouse: Applying InputClass "evdev keyboard catchall"
    [ 29.102] (II) Using input driver 'evdev' for 'RAPOO RAPOO 2.4G Remote Mouse'
    [ 29.102] (**) RAPOO RAPOO 2.4G Remote Mouse: always reports core events
    [ 29.102] (**) evdev: RAPOO RAPOO 2.4G Remote Mouse: Device: "/dev/input/event7"
    [ 29.102] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Vendor 0x24ae Product 0x2000
    [ 29.102] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found keys
    [ 29.102] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: Configuring as keyboard
    [ 29.102] (II) XINPUT: Adding extended input device "RAPOO RAPOO 2.4G Remote Mouse" (type: KEYBOARD, id 12)
    [ 29.103] (II) config/udev: Adding input device RAPOO RAPOO 2.4G Remote Mouse (/dev/input/event8)
    [ 29.103] (**) RAPOO RAPOO 2.4G Remote Mouse: Applying InputClass "evdev pointer catchall"
    [ 29.103] (**) RAPOO RAPOO 2.4G Remote Mouse: Applying InputClass "evdev keyboard catchall"
    [ 29.103] (II) Using input driver 'evdev' for 'RAPOO RAPOO 2.4G Remote Mouse'
    [ 29.103] (**) RAPOO RAPOO 2.4G Remote Mouse: always reports core events
    [ 29.103] (**) evdev: RAPOO RAPOO 2.4G Remote Mouse: Device: "/dev/input/event8"
    [ 29.103] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Vendor 0x24ae Product 0x2000
    [ 29.103] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found 9 mouse buttons
    [ 29.103] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found scroll wheel(s)
    [ 29.103] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found relative axes
    [ 29.103] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found x and y relative axes
    [ 29.103] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found absolute axes
    [ 29.103] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: Forcing absolute x/y axes to exist.
    [ 29.103] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found keys
    [ 29.103] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: Configuring as mouse
    [ 29.103] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: Configuring as keyboard
    [ 29.103] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: Adding scrollwheel support
    [ 29.103] (**) evdev: RAPOO RAPOO 2.4G Remote Mouse: YAxisMapping: buttons 4 and 5
    [ 29.103] (**) evdev: RAPOO RAPOO 2.4G Remote Mouse: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
    [ 29.103] (II) XINPUT: Adding extended input device "RAPOO RAPOO 2.4G Remote Mouse" (type: KEYBOARD, id 13)
    [ 29.104] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: initialized for relative axes.
    [ 29.104] (WW) evdev: RAPOO RAPOO 2.4G Remote Mouse: ignoring absolute axes.
    [ 29.104] (**) RAPOO RAPOO 2.4G Remote Mouse: (accel) keeping acceleration scheme 1
    [ 29.104] (**) RAPOO RAPOO 2.4G Remote Mouse: (accel) acceleration profile 0
    [ 29.104] (**) RAPOO RAPOO 2.4G Remote Mouse: (accel) acceleration factor: 2.000
    [ 29.104] (**) RAPOO RAPOO 2.4G Remote Mouse: (accel) acceleration threshold: 4
    [ 29.104] (II) config/udev: Adding input device RAPOO RAPOO 2.4G Remote Mouse (/dev/input/mouse0)
    hacksign@XSign [14:59:47] : ~
    >> yaourt -Q|grep -i 'input-'
    local/xf86-input-evdev-trackpoint 2.9.1-1
    extra/xf86-input-keyboard 1.8.0-3 (xorg-drivers xorg)
    extra/xf86-input-mouse 1.9.1-1 (xorg-drivers xorg)
    extra/xf86-input-synaptics 1.8.1-1 (xorg-drivers xorg)
    Last edited by Hacksign (2015-01-14 02:22:51)

    Thanks for reply !
    change Driver 'mouse' to Driver 'evdev',solved cursor goes beyond controll problem.
    but I still can not use scroll button and 'go forward'&'go backward' button.
    (BTW:evdev_drv.so is from local/xf86-input-evdev-trackpoint, and local/xf86-input-evdev-trackpoint package is from AUR)
    I think, maybe something wrong with my button number mapping, but I still can not get scroll button number with 'xev' command....
    below is my configuration:
    hacksign@XSign [17:15:19] : /var/log
    >> cat /etc/X11/xorg.conf.d/50-mouse-acceleration.conf
    Section "InputClass"
    Identifier "Mouse2"
    MatchProduct "RAPOO RAPOO 2.4G Remote Mouse"
    MatchIsPointer "yes"
    MatchDevicePath "/dev/input/event*"
    Driver "evdev"
    Option "Protocol" "auto"
    Option "Emulate3Buttons" "no"
    Option "ZAxisMapping" "4 5"
    Option "Buttons" "9"
    Option "ButtonMapping" "1 2 3 6 7 8 9 4 5"
    EndSection
    and here is Xorg.0.log
    [ 11357.287] (**) RAPOO RAPOO 2.4G Remote Mouse: Applying InputClass "evdev keyboard catchall"
    [ 11357.287] (II) Using input driver 'evdev' for 'RAPOO RAPOO 2.4G Remote Mouse'
    [ 11357.287] (**) RAPOO RAPOO 2.4G Remote Mouse: always reports core events
    [ 11357.287] (**) evdev: RAPOO RAPOO 2.4G Remote Mouse: Device: "/dev/input/event7"
    [ 11357.287] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Vendor 0x24ae Product 0x2000
    [ 11357.287] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found keys
    [ 11357.287] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: Configuring as keyboard
    [ 11357.287] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:24AE:2000.0003/input/input8/event7"
    [ 11357.288] (II) XINPUT: Adding extended input device "RAPOO RAPOO 2.4G Remote Mouse" (type: KEYBOARD, id 12)
    [ 11357.288] (**) Option "xkb_rules" "evdev"
    [ 11357.288] (**) Option "xkb_model" "pc104"
    [ 11357.288] (**) Option "xkb_layout" "us"
    [ 11357.288] (II) config/udev: Adding input device RAPOO RAPOO 2.4G Remote Mouse (/dev/input/event8)
    [ 11357.288] (**) RAPOO RAPOO 2.4G Remote Mouse: Applying InputClass "evdev pointer catchall"
    [ 11357.288] (**) RAPOO RAPOO 2.4G Remote Mouse: Applying InputClass "evdev keyboard catchall"
    [ 11357.288] (**) RAPOO RAPOO 2.4G Remote Mouse: Applying InputClass "Mouse2"
    [ 11357.288] (II) Using input driver 'evdev' for 'RAPOO RAPOO 2.4G Remote Mouse'
    [ 11357.288] (**) RAPOO RAPOO 2.4G Remote Mouse: always reports core events
    [ 11357.288] (**) evdev: RAPOO RAPOO 2.4G Remote Mouse: Device: "/dev/input/event8"
    [ 11357.288] (**) evdev: RAPOO RAPOO 2.4G Remote Mouse: ButtonMapping '1 2 3 6 7 8 9 4 5'
    [ 11357.288] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Vendor 0x24ae Product 0x2000
    [ 11357.288] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found 9 mouse buttons
    [ 11357.288] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found scroll wheel(s)
    [ 11357.288] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found relative axes
    [ 11357.288] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found x and y relative axes
    [ 11357.288] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found absolute axes
    [ 11357.288] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: Forcing absolute x/y axes to exist.
    [ 11357.288] (--) evdev: RAPOO RAPOO 2.4G Remote Mouse: Found keys
    [ 11357.288] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: Configuring as mouse
    [ 11357.288] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: Configuring as keyboard
    [ 11357.288] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: Adding scrollwheel support
    [ 11357.288] (**) Option "Emulate3Buttons" "no"
    [ 11357.288] (**) evdev: RAPOO RAPOO 2.4G Remote Mouse: YAxisMapping: buttons 4 and 5
    [ 11357.288] (**) evdev: RAPOO RAPOO 2.4G Remote Mouse: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
    [ 11357.288] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.1/0003:24AE:2000.0004/input/input9/event8"
    [ 11357.288] (II) XINPUT: Adding extended input device "RAPOO RAPOO 2.4G Remote Mouse" (type: KEYBOARD, id 13)
    [ 11357.288] (**) Option "xkb_rules" "evdev"
    [ 11357.288] (**) Option "xkb_model" "pc104"
    [ 11357.288] (**) Option "xkb_layout" "us"
    [ 11357.288] (II) evdev: RAPOO RAPOO 2.4G Remote Mouse: initialized for relative axes.
    [ 11357.288] (WW) evdev: RAPOO RAPOO 2.4G Remote Mouse: ignoring absolute axes.
    [ 11357.289] (**) RAPOO RAPOO 2.4G Remote Mouse: (accel) keeping acceleration scheme 1
    [ 11357.289] (**) RAPOO RAPOO 2.4G Remote Mouse: (accel) acceleration profile 0
    [ 11357.289] (**) RAPOO RAPOO 2.4G Remote Mouse: (accel) acceleration factor: 2.000
    [ 11357.289] (**) RAPOO RAPOO 2.4G Remote Mouse: (accel) acceleration threshold: 4
    [ 11357.289] (II) config/udev: Adding input device RAPOO RAPOO 2.4G Remote Mouse (/dev/input/mouse0)
    [ 11357.289] (II) No input driver specified, ignoring this device.
    [ 11357.289] (II) This device may have been added with another device file.
    olive wrote:In the config file you mentioned, all is commented; do you mean that you have problems when you have uncommented it? You should not use the mouse driver (old deprecated driver) but evdev. Try to remove xf86-input-mouse and xf86-input-keyboard (same as before, this is deprecated and handled by evdev) and remove also a "joystick" driver if you have it (I have had problem with it conflicting with the evdev driver).
    Last edited by Hacksign (2015-01-13 09:27:06)

  • Lenovo Thinkpad T410 got errors with Fingerprint sensor device! So frustrating!

    I have just bought a new Lenovo Thinkpad T410 2518-FAA from one of main agencies of Lenovo in my country. The new-buy laptop was said to be totally new, i.e. it was not a re-furbished, and I actually checked for manything to confirm the real status of this laptop. However, when I bought it back to my house, a serious problem appeared. At the laptop store, I did not have enough time to check the Fingerprint device, thus I skipped to check it. When I came back home, the Fingerprint sensor error of this new-buy laptop completely drived me crazy!!! I installed the Fingerprint software of Lenovo, but this software continuously reported errors: "Can not enroll users, can not update passport, and can not find fingerprint sensor device." I have tried uninstalled and reinstalled this software many times, and already checked for the latest version of this software, it was Thinkvantage Fingerprint sofware 5.9.3 for Win 7-32 bit. My operation system is Win 7-32 bit. But these errors still appeared again and again. I already checked the status of TouchChip Fingerprint Coprocessor in Biometric Devices, uninstalled then re-installled this device, and it showed that this device was working properly and up-to-date, and I already unchecked the option "Allow the computer to turn off this device to save power", but all of my efforts was in vain!!! These errors still appeared and it drives me crazy! Up to now I had been unable to enroll my fingerprint to set up the fingerprint reader! These 3 errors just kept prompting in front of my eyes! Another problem is that the laptop can transfer files to my Nokia E51 mobile via Bluetooth, but I could not make the reverse transfer for a file from this mobile to laptop! Oh, I am very disappointed about Lenovo now! Inside the manufacture box that carried the laptop, there are just some instruction guides without any installation CD for installing Thinkvantage softwares... I had to go to the website of Lenovo and find a bunch of links of softwares that I tried many times but I still did not know how to donwload... I had to donwload the Thinkvantage Fingerprint software from another website... Please help me, guys! Did you encounter the same problem with me? May you please instruct me how to solve these problems! Thank you a lot!

    hey Moon_Light,
    i would suggest uninstalling all ThinkVantage software, then go to http://support.lenovo.com ; download all drivers for you unit and install.
    at the same time do a bios update as well.
    WW Social Media
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  • Lenovo Thinkpad T410 is not detecting transcend 250 GB external hard disk

    Lenovo Thinkpad T410 is not detecting transcend 250 GB external hard disk
    I have XP installed
    I have updated my bios also.
    It is also not shown in Disk Management.
    My hard disk is being detected on other desktops and laptops.
    My hard disk has only got a usb connector and no external power cord is provided with it.
    Transcend Storejet 25 mobile 250GB is my hard disk
    Please help me sort out this problem
    Ihave tried every thing.
    Thankyou

    Hello sp1986,
    please check out this kb article from Microsoft
    http://support.microsoft.com/?scid=kb;en-us;871233​&x=11&y=7
    another hint http://www.ntcompatible.com/Desperately_need_help_​---_USB_Devices_Not_Recognized_t32356.html
    Edit: second link
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    TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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  • Trackpad button problems? Could be your battery!

    My trackpad button lost all its clicking function yesterday, suddenly becoming much more mushy than usual. By the end of the day, it acted as though it were permanently clicked, arbitrarily dragging items all over the screen, wherever the cursor was moved. By this evening, the trackpad button wouldn’t move at all.
    I removed the battery and cautiously touched the trackpad from beneath, as that area is exposed in the battery compartment. It made the original clicking noise in the middle, both sides, front, and back. I then opened the lid (lifted the screen up) and pressed on the trackpad, finding that the clicking sound and action worked fine.
    After replacing the battery and restarting the computer, though, I found that the clicking function was still gone, and that the button wouldn’t move at all.
    Removing the battery, I looked at it against a light and detected an almost imperceptible bulge in the middle. I guess the specifications are so tight that bulge is raised enough to permanently press up on the trackpad from beneath, making it impossible to click from above.
    I then inserted my recently purchased backup battery and find that the trackpad button is fully clickable with it.
    I’m glad that this probably means I won’t have to live without my computer for a few weeks, as it should need to be sent in for repairs. However, because the battery still charges and supplies power without any noticeably problem, and the bulge is so slight as to be unnoticeable, I doubt that Apple will be willing to replace it.
    I’ve already had three power adapters melt within six months, and the last replacement took three weeks to arrive, so I didn’t want to lose that much income again while waiting for a trackpad button replacement (which appears to be unnecessary). Obviously, it is a heat problem for both the adapters and battery. I use the computer almost always on a hard-surface desk, but of course it is used about sixteen hours a day, seven days a week (minus four hours of church meetings on Sundays). The power adapters are in the open air, so I don’t know where all the heat is coming from. All of us who own a MacBook Pro notice within the first hour out of the box that it is too hot to sit on a lap, so I guess it is a design problem—and maybe quality control problems at the Chinese factories.
    I similarly went through eight iBook G3 logic boards due to heat problems without ever getting the computer replaced as hoped. This time, I have AppleCare to make it more likely that I can get a replacement once they solve their various heat-related problems with a revised design if I encounter too many more problems. I’ve lost so much income in recent years from long repairs (unavailable replacement parts) of new or nearly near Apple laptop computers. I’m still committed to the platform, though, after twenty years of devotion.

    Thanks! That’s great news. I’ve been delaying it until now, because I couldn’t find the original box of my second battery, so I assumed that I couldn’t send it in, and I haven’t had time to go to a local dealer yet.
    This general recall and ability to use the one working battery in the meantime will solve my problem and avoid future similar issues.
    The description on that page also makes it sound as though it won’t be a replay of my problem with the iBook logic board that I kept getting replaced (eight or nine times) with more than a two-week wait sometimes, only to have the last failure happen outside the three-year extended coverage. If this is in fact a quality control problem rather than a design problem as was the case with the iBook, I don’t expect a recurrence after this.
    Unfortunately, though, looking at the number of power adapters that I’ve been going through with this MacBook Pro, I do suspect multiple recurrences throughout the future, as it is clearly a design problem. Having two of them should leave me with one working one, though, while waiting for replacements.
    15" 2.16 GHz Intel Core Duo MacBookPro1,1   Mac OS X (10.4.8)   2 GB 667 MHz RAM

  • How many points/fin​gers on the Thinkpad T410S touchscree​n ?

    Hello
    I know that Thinkpad T410s can have a touchscreen. I'd like to know:
    1) Can you confirm me that it is a N-Trig Touchscreen?
    2) Can you tell me if it is a multitouch or multipoint touchscreen, and how many points/fingers are supported? I'd like to have a 4 fingers technology; i've read from Lenovo web site that is is a new technology. So if I by a T410s in january or february 2011, will I have that 4 fingers technology on my touchscreen? .
    Thank you very much
    Victor
    Solved!
    Go to Solution.

    Hi and welcome to the forum Victor!
    While there are lenovo employees sharing their expertise on the forum, this is not official channel to contact support, the best way to reach them is through phone.
    Hope this helps.
    Maliha (I don't work for lenovo)
    ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
    IdeaPad: U350
    Apple:- Macbook Air [Snow Leopard]
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  • Home button problem in iphone 3g 3.0

    After upgrading my iphone 3g to 3.0 software, the home button has become so unresponsive, i have to click it 6-10 times sometimes to awake it. I mean what is it, dont you check the update before making it available to public, i mean its annoying, my 2 other friends have same problem as mine, they are on iphone 3g too. even 3.0.1 behaves the same way. comeon folks, become professional, kindly fix this thing in next firmware release.

    I had exactly the same problem - I bought my iphone 3gs last week, upgraded it and had the 'home button' problem. I tried all the fixes - restarting, resetting to factory settings, reloading update, etc. Then, a few days later, it all sorted itself out - no idea what happened, but since then my home button has been working perfectly! I have a feeling the factory reset and reload of update might have been the one that eventually did the trick...but since then, touch wood, it has been working perfectly. I would suggest trying the factory reset and see if that helps...make sure you back up first though!

  • G750 power button problem

    Hi guys,
    So the problem with my laptop is that when I press the power button, the power button itself and the two leftmost lights below the touchpad- power and battery- they light up for a second or two. But the laptop doesn't start up and the lights go off. If I long press the power button, the laptop starts, though.
    Now this is not a severe problem as of now, I know. But I'm pretty sure this will escalate into something else. Does anyone know what the problem actually is and what I can do to solve it? 
    P.S.: Unlike people with power button problems, I didn't do anything with the hardware or software.

    Hi Sanjana,
    Welcome to Lenovo Community!
    I’m sorry to hear that the Power button is not working as expected in your G750 Laptop. I would suggest you to perform the Flee-Power, below are the steps to perform the same:
    Remove the battery and any other peripheral device connected to the computer.
    Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.
    If the issue persists even after performing Flee-Power, I would suggest you to contact our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed.
    Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
    Do post us back for further queries.
    Best Regards
    Shiva Kumar
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  • Disappointed with ThinkPad T410 ( Angry and frustrated consumer!)

    To everyone who is thinking of buying a ThinkPad,
          ThinkPad is always my first choice for laptops as it is one of the best engineered PCs in the world , with remarkable quality and standards that no other Windows PCs is able to offer. I have been a Think series user for a very long time and have not had the thought of changing to another brand until now!
          Last year, I bought a ThinkPad T410 as I was to further my education and a laptop was an essential product for my course that I enrolled in. I was awed by this ThinkPad as it was said to provide good after sales service and quality built machines. However, the good old ThinkPad conception do really stop there!
         For the past 1 year, I have been through many unhappy moments with this product as Lenovo did not deliver what it has promised.The laptop that i bought give me lots of problems and have been through the trouble of servicing this laptop 5 times! Unbelievable! I have paid for a premium that i did not receive and warranty does not stay true to it! DO NOT BELIEVE THEIR WARRANTY!
      I am really upset by the fact that whenever I called for assistance through the phone , the onsite engineer will always tell us to repair the product ourselves. Not being a qualified technician, I have always make it worst and the recent experience was the WORST any customer will get!!
           I phone and told the engineers about the problem and the told me to send a screen shot over. I did as I was told and the next day I receive a call again. The engineer told me to keep trying to unlock the latch behind the disc drive myself when the whole disk drive was stuck in the machine. Lo and behold after much struggle, I manage to remove the disk drive, however, the latch sink deeper into the machine! The engineer came today ( 18/05/2011) to take a look at the problem and told my mother that it will cost about $200 to fix it back! I am appalled by such nonsense, utterly upset. My mother who did not know what have happened just said that my friend spoiled it, and the engineer just said that it will then cost $200 to fix it, as it was due to improper maintenance! Unbelievable! 
        Firstly I have spent so much time and effort to send the screenshot over and you told me to handle the case myself. Now you blame me for improper maintenance???  What sort of rubbish?
        Previously , the service centre charged me $32.10 for software reset but the error still persist ( though less occurrence now). I have wait 1.30 hours at the service center just for the engineer to change my biometric as it was not done up properly before returning the machine to me at that time too.
        I am now utterly upset and really have all my view changed about Leno as the standard have dropped rather drastically. Engineers and the management seemed to be apathetic towards my plight , that has forced me to think of buying other brand of PC's. Shouldn't I be compensated??? You have wasted a lot of my time and effort and transport cost to go get things done, as you on site warranty does not hold true! I hope ( if possible) a replacement could be made as the machine have failed me from time to time, and wasted a lot of my time and effort.
       I hope someone of a higher authority could give me a call to find out more and settle it for me and I hope that such things will not happen again! 
     With Regards from:
    Lim Yong Jie

    Hi limyongjie,
    I own a T410 and so far so good. However, I'm sorry for what you have been through. I must say that not all laptops are free of bugs.
    In regard to the instruction given by engineer, there are occasions whereby a customer can change/tweak something without having engineers to pay a visit. However, if you're not confident at doing that, i suggest to tell engineers that you are not familiar with it, and need assistance from them by coming over to fix it. I'm not pointing fingers but that is just my opinion.
    For you current issue, could you provide Serge1410 your details for he can get someone to look into your case. Alright? Thank you.
    Best regards,
    Cleo
    WW Social Media
    T61, T410, x240, Z500, Flex 14
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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