{Solved} Windows 8.1 Doesn't show users when windows loads, only shows options for accessibility and shutdown/restart

I just recently come into a problem on a dell all-in-one, where the computer has been updated to windows 8.1 and doesn't show users, only a blue screen with the power options and accessibility options and here is how I fixed it.
Note: you will lose your desktop apps
1. Turn on computer and let load to the blue screen with the options
2. While holding down shift click on the power button and then click restart (while still holding shift)
3. Hold shift until the advanced recovery options comes up
4. click on Troubleshoot>Refresh your PC
5.Enter password for user account
6. Let it do its magic

Hi,
Thanks for your sharing. And it will benifit others who encounter the similar issue as yours.
This issue can be caused by corrupted winlogon components.
You are right to refresh to repair the system.
Kate Li
TechNet Community Support

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{Solved} Windows 8.1 Doesn't show users when windows loads, only shows options for accessibility and shutdown/restart

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