Solving error 5002 after itunes update

anybody else have similar issue after updating the itunes software?

I assume you updated itunes on your computer. PC or Mac?
Look at the posts in the More Like This area to the right side of this page.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
 Cheers, Tom

Similar Messages

Error code after itunes update -42404

error code after itunes update -42404 cannot connect to ipad it is telling me to restore ipad, and cannot connect to store...
Message was edited by: CFC.Steve

I assume you updated itunes on your computer. PC or Mac?
Look at the posts in the More Like This area to the right side of this page.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
 Cheers, Tom

Help - error message after iTunes update

I have a Windows 7 PC
I updated iTunes about four days ago and got an error message.
What should I do to correct this annoying issue?
AppleSyncNotifier.exe - Entry Point Not Found
The Procedure entry point xmlTextTeaderName could not be located in the dynamic link library libxml2.dll

Many thanks.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

After iTunes update, iTunes.exe System Error - msvcr80.dll missing & icudt49.dll missing.

After iTunes update, iTunes.exe System Error - msvcr80.dll missing. Followed the support suggestion & uninstalled then re-installed iTunes 5 times & still no good so followed Apples advice & uninstalled again then went into programme files & manually deleted the files re-installed again & now getting iTunes.exe System Error - icudt49.dll missing. I give up, anyone out there help ?

I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet:http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time! The main purpose of this is to remove any trace of the old version of iTunes from your computer...
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck!

I keep getting a msvcr80.dll error after iTunes update failed?

I keep getting a msvcr80.dll error after iTunes update failed?

Seems the base of the problem is the update installation does not change the libraries but the software wants to see them changed. So the user has to go clear out all software that shares the libraries and then install the full version so they are rebuilt properly.

Instant crash after iTunes update 11.1.2

instant crash after iTunes update 11.1.2 when opening itunes pages open then crashes, also error code before crash and still after -45054 also have multiple librarys which could be the gremlins

I am having exactly the same problem with my iPod Touch after updating iTunes. I purchased a new album earlier and when I go to 'On this iPod' the entire album is greyed out and there are dotted circles next to each song. Has anyone got a solution to this?

HT4061 My gateway PC is locked up after itunes update. When i restarted the computer for the hangers to take effect. Now my pc is locked up. It gives me a client Mac address and no boot file name received. What happened, and how do I get my pc back?

jute way pc locked up after iTunes update. It says client Mac address 001320 be ad 25 . PXE E53 No boot file name received
pXE MOF. Exiting Broadcom PXE. ROM . How do I unlock my pc?

jute way pc locked up after iTunes update. It says client Mac address 001320 be ad 25 . PXE E53 No boot file name received
pXE MOF. Exiting Broadcom PXE. ROM . How do I unlock my pc?

Links to songs lost after iTunes updates

Hi everyone,
I seem to have to have two recurring problems with iTunes.
1. After iTunes updates, I seem to lose the link to numerous songs. When I click on them, I get the little exclamation mark and a window asking if I want to locate the song manually in the library. This time around, I've got over 1500 songs in this boat. I can't locate them all manually. Each time I find one, it asks if I want iTunes to look for others. I click OK, but then it says it can't find any more.
2. I have a lot of duplicate songs. The software seems to duplicate them itself. One of the versions will have the little exclamation mark beside it, the other will work. Is there a way to bulk clean this up? It is a rather lengthy process otherwise.
Is anyone else having these types of problems?
Thanks
Orest

Can't answer your issue because I don't use itunes to organize my music(MP3). I use the Finder. I do move my MP3 files to my 5 Macs and get the job done in a few minutes with never a problem.
I rip music, then pick my favorite songs. I delete the track number(working with a copy of the original MP3) and place my 2,160 MP3 files into a folder of my choice name. I leave my other "untouched" original MP3 in an archive on either a firewire drive or another sata internal drive for safe keeping.
Now I have a folder called whatever containing many folders such as rock, metal, jazz, etc...inside those folder of course would be organized by artist folder, album folder then the music.
When I re-do my Macs I just copy my favorites folder over to it. Launch itunes then add to the library(just select the top folder and it adds everything inside). I did id3 tag my favorites originally and also used GROUPING to then have a way to sort all the songs instantly, select all and choose the equalizer. I name my playlist the same name as GROUPING name to make it simple to transfer my favorite into each playlist.
Lots of typing here but infinitely easier to work with my huge collection of MP3 files.

How to fix error message "the iTunes update server could not be contatced"

What is the cause of error message
"The iTunes update server could not be contacted. Please check your internet connection or try again"
I have set SSL 3.0 to on
used the itunes diagnostic to check internet connection and the reoprt is
Network connectivity
     Network interfaces verified OK
ITunes Store connectivity
     Internet connectionverified OK
     Secure link to iTunes store failed Red dot= NOT OK
deleted the SC file in SC info directory no success.
Any Suggestions
searchin for an answer

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Error (-1) on itunes update of the iphone for 8.1

error (-1) on itunes update of the iphone for 8.1
Whilst trying to update software using iTunes I got this error?

It should work. "Backed-up information includes purchased music, TV shows, apps, and books*; photos and video in the Camera Roll; device settings (for example, Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts); app data; Home screen and app organization; Messages (iMessage, SMS, and MMS), ringtones, and more. Media files synced from your computer aren’t backed up, but can be restored by syncing with iTunes."
If you're not sure, this explains how to backup using both iTunes and iCloud: http://support.apple.com/kb/HT1766

HT201210 I am getting error 29 after i update my I phone 3gs?

I am getting error 29 after i update my I phone 3gs?Need help, thanks!

http://support.apple.com/kb/TS3694#error29 see link

My apple mail has an error message and won't open after iTunes update 6/20/14

I have a MacBook 13 Aluminum using Mountain Lion/MavericksX. Soon after I did a random update for iTunes mid June 2014 I noticed that I could no longer open my mail on my desktop. I did tell Apple about it when the error message came up, but I haven't heard anything and the last update 7/1/14 didn't help. I can use Entourage, but I like Apple mail better. Any ideas? Yow
Message was edited by: yowwwwie
I had all but given up on the Apple mail. Then I remembered that I hadn't checked it since my last X update yesterday. So, I tried and of course, APPL fixed it. Apple is so fantastic. Sorry but there is no problem to work on.

Well I feel a bit silly about this. I gave up on Apple mail and was using Entourage. Yesterday I did the most recent update from APPL and hadn't checked to see if they'd come up with a fix. I'd written them to ask about it because the error occurred after the iTunes update so I figured there was a bug. I just opened it, and poof, apple mail again. It did go through something and dinged and opened. Thank you for writing me. Y

After itunes update my ipod touch is not syncing correctly first I got error message..ipod failed to complete sync because connection was lost..now it wont sync new music

After recent itunes update my ipod touch 4 is not syncing properly...I got error message twice "ipod failed to sync properly because connection was lost, please try again"... it continued acting weird, now when i click on "sync now" it says preparing to sync, it goes through steps quickly says sync finished but it doesnt update.. can anyone help?

There's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0

HT204291 can see airplay icon but getting error -15000 after I updated to itunes 11.4

Airplay quit working after I updated itunes to v. 11.04. I can see the airplay icon in both the mini-player and home screen. It shows the device in the listings but when I select it I receive unknown error -15000. All was fine until the upgrade. I'm running Windows 7. Can anyone tell me how to fix this problem? Thanks.

Hi Monie35,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
Troubleshooting AirPlay and AirPlay Mirroring
Verify that your AirPlay-enabled devices have the most up-to-date software or firmware.
Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings ]]> Wi-Fi.
Verify that all your AirPlay-enabled devices are logged on to the same home Wi-Fi network (check the home network names on your devices to confirm).
If trying to AirPlay, or AirPlay mirror, to your Apple TV (2nd or 3rd generation), ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay
Check Internet or network connectivity on all affected devices.
Temporarily disable firewalls (both network and local) and security software. Security software and firewalls may block ports that AirPlay uses to stream content. You can often resolve issues with security software by updating, correctly configuring, or uninstalling security software.
I hope this information helps ....
Have a great day!
- Judy

TS1424 itunes error -54 after software update

Hello after todays update of itunes - I now have Itunes error -54 library file cannot be saved. Does anyone have a solution.
Thanks

Hey Michael,
I found the following tip from another user that seems to be a similar error. I'd give the steps they provide a shot and see if that resolves the issue:
iTunes library file cannot be saved error -50
https://discussions.apple.com/thread/2608679
Best,
Delgadoh

Solving error 5002 after itunes update

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