Some applications will not open with an error message it is incomplete or broken
A few applications like iChat, iSync and iCal will not open and has an error message that they are incomplete or broken. How do I fix them and how did they come to be this way? There are no updates to load.
You probably ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.
Similar Messages
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Creative programs will install but will not open with same error message
Hello guys thanks for any help you can provide.
I installed creative cloud and install a few programs. None of the programs will open and I receive the same error message for each one.
Adobe Premiere Pro CC 2014 cannot be opened because of a problem.
Check with the developer to make sure Adobe Premiere Pro CC 2014 works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.
Click Report to see more detailed information and send a report to Apple.
All programs on creative say they are up to date. They have not been registered as I have not successfully opened one yet. I am running a ate 2014 MBP with a 2.8 i7 processor, 16 gb of ram and a 1tb solid state drive with 600gb of space free.
I have uninstalled the programs and have reinstalled with the same result. I have also followed solutions for other problems for programs not starting or loading, with no success. Any help on solving this problem or direction to a previous posted solution would be greatly appreciated.
Thank YouHey Mylenium,
Thanks for the response. I deleted all the programs, and then removed creative cloud. Then I ran the creative cloud cleaner, and rebooted. I reinstalled and so far everything seems to be working.
Dan -
My hard drive crashed on my Mac Book Pro and I just had it replaced yesterday. After restoring my data, Safari will not open. The error message I continue to receive is "Safari quit unexpectedly" Should I just delete the application and download a new one?
http://swcdn.apple.com/content/downloads/37/23/041-5058/lr5tynbldi18zcrqo8a8uq88 rnjushqliu/Safari6Lion.pkg
Here you go..... -
Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6. Will not open...Error message: could not complete your request because it is not a valid photoshop document.
The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
The platforms don't matter, but you still need file transfer that doesn't corrupt files... -
After iTunes requested that I download latest version on PC it now will not open. 2 error messages appear. first: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. second: iTunes was not installed correctly please reinstall iTunes. Error 7 (Windows error 126). I have tried reinstalling a number of times and restarting computer but no luck.
This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation. -
Bearts Audio Control Pannel will not open. Get error message cannot find startup file
Bearts Audio Control Pannel will not open. Get error message cannot find startup file!
Downloaded and instaled up-date for IDT audio from driver up-date. After installation could no longer oppen Beats Audio Control Pannel. Looked for download to re-install BEATS Audio but cannot find one.
Any suggestions.
Sound works with IDT driver installed.
Pavilion P7-1500ZHi,
Try using Recovery Manager to reinstall the IDT HD Audio Driver ( this will also reinstall the Beats Audio interface ) - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.
Recovery Manager - Windows 8.
Recovery Manager - Windows 7
After the reinstallation has completed, restart the PC.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
Application will not open because it may be damaged or incomplete - any thoughts?
I photo application will not open because it may be damaged or incomplete. Any thoughts on how to fix this?
Reinstall it:
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
FF5: Some sites will not load, but no error messages
I'm using Firefox 5 on Windows Vista Home SP1.
Since I upgraded to FF5, some sites either simply will not load. No error messages are given - the green circle icon in the tab just keep spinning.
There's two pages that I visit daily that this happens to (though there are other pages).
For the page http://diablo.incgamers.com, on the bottom left of the page it says "Read ssl.gstatic.com".
The other page is http://www.jewelrydod.com but there's no message like the other page.
Both of those sites load properly in Chrome and in IE.
The pages also do not load in Firefox in Safe Mode.
Help?
Thanks!!!!
PaulClear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
ITunes will not open and no error message appears
For some reason my iTunes will not open and I get no error message at all. The hour glass appears to be working, then the terms & conditions flash. Then thats all...HELP!
Try the 3rd arrow bulleted list item "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
~.~ -
Itunes will not open with no error, been through support advice please
iTunes does not open and there is no error. I've been through all the steps with support over phone. Had my issue escalated to an engineer and still the problem exists. Anyone know of where i can find service to come to my household and fix it that way.
I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Firefox will not open, getting an error message about max and min do not match....
error message detail:
XULRunner
Platform version'1.9.2' is not compatible with
min version>=1.9.2.10
max version<=1.9.2.10
this occurs after clicking the normal firefox open icon from my desktopDo a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.<br />
Don't remove personal data when uninstalling.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
When I try to play songs from itunes, I get an error message that my computer is not authorized. My songs have all played in the past. This is something new. I verified my computer is authorized, and when I try to re-enter the password, it tells me that I am already authorized. Makes no sense at all. It's an endless circle. Also, my shuffle will not sync due to access rights denied. I did nothing new, I always take the updates. My shuffle and compter are the same, no changes. Everything is verified in my itunes account. For some reason, it is blocking me from half of my music. Help!
It's an endless circle.
See if these instructions help: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
Adobe Creative Suite 5 & 6 will not open with OX X Yosemite 10.10.1
To Whom It May Concern:
I have an iMac 2013 and OS X Yosemite 10.10.1,
Adobe Creative Suite 5 & 6 will not open. Dreamweaver error message is "To open "Adobe Dreamweaver CS6.app" you need to install the legacy Java SE 6 runtime. Click more info. . .
and a blank support.apple.com screen opens.
My Adobe Suite 6 is asking for Java Runtime 6 and 8 is the newest version.
How do I fix this issue?
Susan SiegelPrompted to install Java SE 6 Runtime | Mac OS 10.9
Mylenium -
I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install -
I have bought several tv seasons from the itunes store. Recently some episodes will not sync with my ipad. The error message is that the file "could not be read or written". Previous episodes of the same series synced successfully. Also while watching the same episode on my laptop (Mac Book Pro) it freezes.
I had this same message appear today when i was putting new music on my ipod touch 4th gen. The only difference is that I wasnt using an external drive. I was using the one on my computer. This is the first time i have had this problem
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