Some bug seems to have found my firefox. Tabs open and unwanted software tried to load pages. Probably adware. Virgin Mobile was one of the pages.
When I leave my computer for a few minutes - some page tried to be loaded on firefox. Firefox stops it, but there I am left with a warning, a blank white screen from the attempted load of whatever malware it is. It's really frustrating because I am light sensitive. A blank white screen out of no where is quite shocking to my nerves. I hope we can figure this out sooner than later. Is it possible I have a browser bug ? How do you get rid of malware on your firefox?
Hello Sweetsilverbird, I'm sorry to hear that you have malware on your computer. From what you have said I think you have some type of adware on your computer. They tend to advertise things. They often come as part of free software and can be quite annoying. The good news is I am here to help you get rid of that and it is quite easy.
So the first step is we are going to need to get some anti virus software on your computer. I recommend taking a look at [[Troubleshoot Firefox issues caused by malware|this support article]] . Near the bottom it has a list of some free legitimate anti virus. Personally I would recommend Malwarebytes. After you pick one, all you have to do is download and install it. After that update it and run a scan and it will remove the thing that is causing so many problems for you.
I hope this helps and the adware gets removed from your computer. If you have any questions or you run into any problems let me know.
Similar Messages
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I opened iPhoto today and found I had NO PHOTOS in the library. After a day of reading, I seem to have found them. However, panic does not begin to describe my emotions. They continued to come up on the screen saver, so I knew they were in the computer somewhere. What I don't understand is what happened?? I am now busy backing them up into my external hard drive, again, but just now including the ones from about August 2011 to now. I don't back up often enough, but thank gosh I haven't lost them all. My question is this: What is the best way to get them back into iPhoto? I have an old version of iPhoto and I was prompted to update to '08, which I thought I had and BOOM - all the photos were gone when I said "no". I have lost all my albums and wonder what it will look like if I put them back in? They were found in the iPhoto Data folder. I looked it up in iPhoto Help.
They were found in the iPhoto Data folder.
These are not your Photos. They are just the thumbnails that show in the iPhoto Window. They are tiny and not useful for anything. Look for your photos in the Originals Folder.
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'. Are any Libraries listed? -
I have adobe digital edition v2.0 and I am trying to authorize my erreader, but I am unable to find the 'manage library' before I open ADE. Where to I find the 'manage library'? and should I upgrade the ADE to version v1.7.2.?
To make Mail quit you'll need to perform a forced quit or, failing that, a forced shutdown.
When an application won't quit you can hold the Command and Option keys together and then type the ESC key. This (usually) brings up a dialog with all the running applications. Select the offending program and click the Force Quit button.
If this doesn't force the application to quit (quite rare) or if you cannot get the Force Quit Dialog to pop up, hold the power button for about 10 seconds to shut down the entire computer. This should be a last resort but sometimes is necessary. -
I have a lot of tabs open and want them to open again
when I open Firefox. Can't find that setting
This is set in the same place you would set your home page.
orange Firefox button ''or'' classic Tools menu > Options > General
Select among the options for "When Firefox starts"
Please note that occasionally something goes wrong and your saved session is lost. People who have reported this here (in very angry posts!) often refer to an update, either of Firefox or a third party application that uses the browser. To help protect against session loss, consider making regular backups of your active settings folder (Firefox profile folder) and also making use of the feature to Bookmark tabs.
* [[Backing up your information]]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
* https://support.mozilla.org/en-US/kb/use-bookmarks-to-save-and-organize-websites#w_how-do-i-bookmark-all-of-my-open-tabs -
When I have 5 or six tabs open and click on one to use it, it disappears
I was using Firefox to check real estate for sale from Trademe.co.nz
I had four tabs in use with different properties.
When I tried to switch to another tab, by clicking in the centre of it, it disappeared. Then each tab disappeared as I tried to open them, until I was left with one.
Previously, Firefox had been working properly and I had been able to change to different tabs and back again.If you want to be asked to restore tabs then you can reset the warn prefs on the about:config page via the right-click context menu.
* browser.tabs.warnOnClose , see http://kb.mozillazine.org/About%3Aconfig_entries
* browser.warnOnQuit , see http://kb.mozillazine.org/browser.warnOnQuit
* browser.warnOnRestart , see http://kb.mozillazine.org/browser.warnOnRestart
As posted above:<br />
In Firefox 3 you do not get the 'Save & Quit' pop-up dialog if you choose Tools > Options > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time".<br />
If that option is selected then your pages will already be reopened the next time.<br />
To get that pop-up dialog you need to select one of the other choices (Show my home page, Show a blank page).<br />
If you reset the above mentioned warn prefs then Firefox will ask. -
I updated Firefox yesterday, 1/11/2013, and now when I try to close a second window or an second tab that I have open, my browser crashes. I tried restarting my computer, but that did not help. I was not on a website that I don't normally use or trust. I tried clearing my cookies and the cache, but that just made both windows and tabs close. I clicked the x on the window to close it, and the same for the open tab. I'm going to try to restart my browser again, and then maybe re-install Firefox, but I don't know what to do if that doesn't work. My OS is Windows 7, if that helps or matters.
hello, unfortunatley those crashes are triggered by the norton confidential 2012/2013 plugin for firefox. according to the bug report associated to the crash signature norton is aware of the issue and planning to release a fix for the bug soon. for details more details it would be best to contact norton's customer support or watch out for updates on symantec's liveupdate.
https://www-secure.symantec.com/norton-support -
Firefox keeps freezing up and giving me the colorful spinning wheel especially when I'm chatting with a friend of facebook or when i'm listening to music on myspace or even have just two tabs open and it's never done it before but now it just keeps giving me the colorful spinning wheel and i have to force quit and start over.
== This happened ==
Every time Firefox opened
== May 5th, 2010Hi If you get an error message saying your flash is blocked by firewall or needs updating or similar and you just get the spinning colour wheel try this link
It takes you to Adobe which tells you which ver of flash player you have - you can then see if there is a later ver by clicking on the library and it automatically selects the correct version for you to download.
Worked a treat for me! Good Luck
http://www.adobe.com/software/flash/about/
Ps Don't forget to use a browser other than firefox or you will be there for days. -
Hang time for Firefox 16 every time I open the browser it hangs. Then it hangs intermittently while i am trying to work. It does this about 5 to 6 times during my work load. It only has 4 pages opened up. I normally like using firefox. However I am a tech and I push the limits of my laptop and my browsers. With Opera I have at least 20 tabs opened and when i re-open it it take less time for it to come up then it does firefox. All 20 pages are up and running while i am still waiting on firefox to get unstuck. I have gone into the settings and have tried to reset things. How am I supposed to do that when I can't even get the browser to respond because it is hanging there. I have to force close. I can't even get into the settings because once I do, It hangs and then the settings page is just sitting there for ever. I sat for 20 mins with it hanging just because I wanted to see just how long it was going to keep doing it. I have an AMD vision processor and using windows 7. with 4g ram. so what do you suggest. I like many of the features that firefox offers.....and have been a user for years...I would like this looked into please.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
The Crash information is:
AdapterDeviceID: 95c4
AdapterVendorID: 1002
Add-ons: TFToolbarX@torrent-finder:1.2.6,{1de0de3c-0b5c-4f67-90c6-689623894991}:0.3,{9fb7d178-155a-4318-9173-1a8eaaea7fe4}:2.1.11,{B17C1C5A-04B1-11DB-9804-B622A1EF5492}:1.2.1,{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}:5.4,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.3.9,{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}:0.9.8,{ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}:1.4.4,{b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.5,[email protected]:4.0.2,{1E73965B-8B48-48be-9C8D-68B920ABC1C4}:10.0.0.1410,avg@igeared:7.008.031.001,[email protected]:1.3.5
AvailableVirtualMemory: 3804364800
BuildID: 20110902133214
CrashTime: 1316851060
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1315413340
Notes: AdapterVendorID: 1002, AdapterDeviceID: 95c4, AdapterDriverVersion: 8.872.0.0
D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers+
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 452
StartupTime: 1316850895
SystemMemoryUsePercentage: 78
Theme: LavaFox_V1-Blue
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: https://support.mozilla.com/en-US/questions/new?product=desktop&category=d2&search=My+firefox+always+opens+a+crash+report+when+I+close+it.+Even+if+I+have+no+tabs+open+and+close+firefox.&showform=1
Vendor: Mozilla
Version: 6.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about the state of the application when it crashed.Have a read of the rather complicated article
* [[firefox crashes]]
* and for anyone with firefox crashing before you can key in about:crashes see: <br/> http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
I note you have found bp-54df2ba6-de52-405d-9ccc-4dd272110924 have you any other recent crash signatures or crash IDs, the one you provide seems rather uncommon [https://crash-stats.mozilla.com/report/list?product=Firefox&query_search=signature&query_type=exact&query=karasx2.dll%400x2535&reason_type=contains&date=09%2F24%2F2011%2001%3A44%3A07&range_value=1&range_unit=weeks&hang_type=any&process_type=any&do_query=1&signature=karasx2.dll%400x2535 [karasx2.dll%400x2535]]
Do you still get the problem in [[safe mode]] and with default themes, and all plugins disabled. Note common causes of crashes are malware, and versions of the software IDvault. (do you use IDvault ? - often provided by Comcast) -
Every time I open the browser the Welcome to Firefox tab is the first tab, then a second tab opens and thats my google, then a 3rd tab opens for me to reinstall my toolbar. This has been happening for a good year. Updates have not fixed it. Others have this problem. I did a search for an answer, the question is out there but no answer. Now if I go into add ons and add a background Theme or an extension it all is gone when I exit the browser. When I open the browser again I get all 3 tabs and have to install my toolbar again. I DO NOT want to reinstall as I will loose all my saved data, passwords, bookmarks, everything! I have had this computer for a year, Windows Vista x64 bit. Its not the computer, it's the browser. If you have specific questions e-mail me and I will be more then happy to help
See this article for some suggestions: [[Firefox has just updated tab shows each time you start Firefox]]
See also http://kb.mozillazine.org/Preferences_not_saved and Preferences are not saved -
Hi, I have moved to India from france and I am trying to update my payment options to the Indian visa card but it seems that no matter what I do I cant do it. I dont want to create a new ID..Plz Help!!!Just want to change my location and my payment details!! thanks in advance!!
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
I seem to have lost all my original playlists and more than half my songs. How do I get them back, where did I go wrong?
If I was to press "restore" does this wipe everything off my library? I always thought that you could never loose songs? That they were always stored somewhere
in there. Please help,If those tabs aren't in History > Recently Closed Tabs or Windows then they are probably lost.
You can try to search them in the History if you haven't bookmarked them.
Using the "Show my windows and tabs from last time" setting is a more reliable way to restore session data.
* Tools > Options > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time" -
I seem to have lost carrier settings on my iPad1,I've tried a restore and update but get a message about the original sim card,which I still have but is inactive,really inconvenient as I can only use in wifi spots and off line mode,please help,sibear.
You might want to download something called an undelete utility. These can find files and recover them even after they appear to have been lost. There are some undelete utility programs that are free. Look at tucows.com
Also, it appears that you have POSSIBLY overwritten the actual files, which you moved manually, with I don't know what, which you moved in PSE's folder location view.
Next, in the future ... NEVER (that's: don't even think about it) move your photos in Windows. NEVER. NEVER. Not ever. Not once. This always (that's ALWAYS, as in 100% of the time) causes problems and usually makes things difficult to fix.
Lastly ... make regular backups! I must say this in the forums about seventy bazillion times a month. Make regular backups! Regular depends on how often you take photographs and edit them. Since my photographic activity usually happens on the weekends, I make backups every Sunday night. You may need a different schedule, depending on your activity level. MAKE REGULAR BACKUPS! -
My problem is Firefox will run reasonably fast - for a while, I do have quite a few tabs open, They start out in background mode, but as soon as I access them (to view or download from them) even if I close them as I go, FF will start to slow down and it isnt long before FF drops to a crawl sometimes taking MINUTES to answer a click on the file menu (example) no fancy benchmarks needed.
Having to restart FF and hoping your tabs come back for a temp. speedboost is NOT acceptable.
I have to restart at least 3-5x a day - anyone else think this is stupid?
I have 6 gigs ram, XP 32 only uses about 3.5 of it, 2.33ghz core duo, plenty of drive space.I understand that after using Firefox for a while there are some issues with speed. [[Firefox is slow - How to make it faster]]
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I keep getting a message that Firefox is open and not responding. That I have to close the Firefox application or restart my computer. A real pain. Why is the firefox application not closing.
Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.org/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.org/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]
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