Some C1242 Radios are disabled after WLC 5508 upgrade to 7.3.101.0

          One week ago I use a WLC 5508 to place and replace another WLC 5508 with version 6.0.199.4, when I conect the new WLC all AP´s works OK only 10 dont work and not are recognizes from the WLC with version 7.3.101.0. The fail is the radios stay disabled. All ap´s are AIR-AP1242G-AK9 . See the image below, the only difference this ten AP´s are conected in switches cisco all the rest are connected in switches of ohter vendor.  
If possible some command in the configuration is not neccesary and make the bad function?
This is tipically config apllied by the customer in they cisco switches
interface   GigabitEthernet0/22
description PB-RS-A22
switchport access vlan 5
switchport mode access
switchport port-security
switchport port-security aging time 2
switchport port-security violation restrict
switchport port-security aging type   inactivity
macro description cisco-desktop
spanning-tree portfast
spanning-tree bpduguard enable
I reed some documents but i don´t found the right solution can any help me?
Thank

Are the APs being powered through POE or perhaps an injector (if injector, do you have the injector override enabled for joined APs with their radios down?)  What's the disparity of the models; are all 1242s in this "down radio" state, or only the 1242s plugged in to the Cisco Switches?
When you say the 10 don't work and are not "recognized" by the WLC, are you indicating that they have not re-joined the newer WLC or are they joined but their radios are not operationally up?  Please clarify the state of these APs.
http://www.cisco.com/en/US/docs/wireless/controller/release/notes/crn73.html#wp965532
Please note that a version prior to 7.0.98.0 cannot be upgraded directly to 7.3.101.0 from the WLC perspective, but it's possible your 1242 AP's image (used from the 6.0.199.4 release) is not able to properly join and download code for the 7.3.101.0 WLC that was put in to place.  The 1242 APs in your scenario would still be running the old 6.0.199.4 image.
I'm curious what all is or isn't happening from the questions above, but you may need to load a newer recovery release on the 1242s to have them join properly - or - downgrade the WLC to a version that allows a direct upgrade from 6.0.199.4 such as 7.0.240.0.  Let the APs join the downgraded WLC and finish up any image downloads and re-join, then upgrade the WLC back to 7.3.101.0 (would recommend latest 7.3.112.0 instead) and see if they rejoin and radios are online.

Similar Messages

  • Rules are disabled after disabling/enabling account.

    Hi,
    I have an applescript that enables or disables my work account depending on whether or not I have a VPN connection. My problem occurs when:
    1. The work account is disabled
    2. Mail is restarted
    3. The work account is enabled again
    At this point all of my rules associated with the work account are disabled. I can't imagine that this is the intended behavior.
    I can re-enable all of the rules with Applescript, but it seems like I shouldn't have to.
    The problem can be reproduced without using Applescript by disabling/enabling the account in Mail preferences.

    A little more info on the subject of rules, monitors, and alerting:
    Alerts based off of Rules will not close themselves, they will always need to be closed manually. If they were alerts based off of Monitors they would (in most cases) close themselves after disabling them. If you don't want to script closing the alerts based
    off the rules you can always filter or sort your alerts in the console and select all or selectively select the ones you want to close all at once and then right click and close the alerts based off rules. One other thing, for alerts based off monitors
    it is usually best to reset the health of an object and let the monitor close itself rather than close an alert based of a monitor if you have a need to close it. That is unless something funky happened where the health of the object changed to healthy
    and for some reason the alert didn't close in which case you can close it. The reason you dont want to just close an alert based off a monitor is because it wont reset the health of the object being monitored and will therefore not re-alert if the issue returns.

  • MSE NMSP status inactive after WLC 5508 HA failover

    I have a customer who has a Prime Infrastructure 2.0 server and MSE 7.4 server for Context Aware Services.   The MSE also has the AeroScout Tag Engine for Tracking the AeroScout RFID tags it has deployed.    They have a WLC 5508 HA pair running version 7.4 at their main campus, and two other standalone WLC 5508s at 2 other smaller campuses.   The issue they are having is that when a failover of the WLC5508 HA pair occurs at their main campus, they lose tracking of the WiFi and AeroScout clients.   The other WLCs are not affected.
    When this happens, the Prime Infrastructure show the NMSP status of the WLC5508 HA pair as inactive.   The PI gives the message that the time of the WLC is before the MSE.  But the PI, MSE, and WLCs are all synched to the same Campus NTP server, and the time shows the same time down to the second.   I can get the WLC communicating to the MSE again by removing the Assignment of the WLC to the MSE, then re-adding it to the MSE a few minutes later. 
    We are not sure why the WLC 5508 HA pair occasionally fails over to the standby or back to the primary.  We have not seen any cause for the HA pair failover.   Is there something we need to do to the WLC HA pair so that the NMSP still works if a failover of the WLC occurs.  The customer is planning on converting one of their other Standalone WLCs to a HA Pair also.

    That is what I have been doing.  But the problem is that the I have had to do this about 3 times in the last 6 weeks.  Each time correlates with a failover of the WLC 5508 pair.   Will this have to be done each time there is a failover, or is there some setting on the WLCs, MSE, or Prime Infrastructure that can prevent  having manually to un-assign, then re-assign the WLC to the MSE.

  • Word macros are disabled after converting to a PDF document.

    We work with Word templates that contain macros.
    After you convert a Word document into a PDF document, the macros of the attached template are disabled.
    The conversion takes place via the Adobe Acrobat icons.
    Used Products:
    - Windows7
    - With Office 2007 SP2
    - Adobe Acrobat 9.3.3 Pro
    The described problem only occurs in Word.  Outlook, Excel and Power Point are not affected.
    Thank you for your time and help

    Hi Buster,
    The error message you were receiving occurs when you try to convert a dynamic PDF file created with Adobe LiveCycle Designer.  This file is usually already a fillable form.  Unfortunately there is no workaround available for converting documents like this within the ExportPDF service.
    I'm sorry for the inconvenience.
    Please let me know if you have any questions or if I can be of further assistance.
    -David

  • TX Power Levels are low after WLC upgrade to 7.0.98.0

    I recently upgraded our WLC 4404 to release 7.0.98.0.  The process was very smooth with no
    issues.  The controller manages access points in two buildings. Prior to the upgrade the access points were maintaining high TX power levels...typically between 1 and 3.  After the upgrade the power levels all droped to 6 and 8.  I have confirmed that the correct external antenas have been set for each access point.  I have not done a site survey to see if the lower power levels are acceptable.  But the environment has been very consistent for the past year with regards to TX power levels.  For the time being I have manually set a power level of 2 to prevent any service outages. Is there any explanation as to why the power levels have changed so drastically?

    My customer is having a simlar problem with 2106 controller and 1131 AG access point.
    After I upgrade the controller for 7.0.98.218, the access points was setting automaticly by controller with power level "0".
    When its happening I see the follwing logs
    Thu Dec 15 12:19:15 2011 AP's Interface:1(802.11a) Operation State Down: Base Radio MAC:00:3a:98:19:e7:c0 Cause=Heartbeat Timeout Status:NA
    70 Thu Dec 15 12:19:15 2011 AP's Interface:0(802.11b) Operation State Down: Base Radio MAC:00:3a:98:19:e7:c0 Cause=Heartbeat Timeout Status:NA
    Can You help me?
    thanks, Murilo

  • IDVD 4.01:  Some menus/folders are BLANK after burn.  HELP!

    I have a eMac, G4, 1GHz, 512mb and up to this point, iDVD has worked flawless.
    I'm working on a large project. Probably the largest I've ever done with iDVD. There are many pictures, several movies, a whole bunch of seperate folders, and everything has audio... The DVD previews perfect. Everything is the way I need/want it. However, the contents of some folders are blank (appearing black) after a burn. I'm stumped? I've tried recreating the folders, movies, images, audio in the affected areas. But, it's almost random! After some burns one folder will come out ok and a different one is affected. I'll fix one and the one I just fixed is blank! Any ideas? (I'm at witts end here)
    I've set iDVD to the 'Quality' setting in the perfs so it rebuilds everything on every burn. I've deleted all assets several times before a burn.
    Thanks in advance...
    spyderman

    Wow. Nobody had a soultion to this one...
    I decided a drastic change was needed. I absolutly had to get this DVD created. I assumed that either there was a problem with OS X 10.2.X, iDVD 4.01 or a Firmware problem with my Superdrive. The Firmware update for the Superdrive required OS X 10.3.8 or greater. So, that's what I did... I upgraded to OS X 10.4.2 and iLife 5. After the 2hr install and updates were applied, I attempted a burn. IT WORKED! I fixed the problem with a $70 purchase on eBay. I'm a happy Mac user once again.

  • Apps, some music, videos are gone after the ios5 update

    Hello, mates.
    1. I am wondering how I can get all my apps back. About 30 apps worth about 50 bucks are gone. Some of them can be downloaded back for free (I bought them) on appstore, but some seem to require repurchase (only buy option is available in the appstore for the apps that I bought long time ago).
    2. Some of the songs (the ones that cannot be downloaded on itunes, so I downloaded them from torrents. (folk, russian, kazakh, and etc)) were erased from my iphone 4. They are not present at the itunes (I updated today), neither in my playlists, nor in the general music folder. How can I get them back?
    3. I bought a couple movies a long time ago for my ipad. I then gave it to my little brother as a present (he blackmailed me, lol), and started using his own apple id. Is there a way I could download the same movies for my new macbook or iphone 4 without having to pay again?
    4. I have a second apple id that has a lot of shows. How can I download these shows on my macbook without having to erase my current itunes lib?

    Siri isn't supported on the iPad 2.

  • Fonts in Library/Fonts are disabled after restart

    On every sytem start/restart I have all fonts in Library/Fonts folder disabled. Safe boot, cache cleaning etc. didn't help. Any help, please? It's quite annoying.

    Wow. I just called Adobe customer support, was on hold for 15 minutes, finally got an attendant in another country, then within 60 seconds was inadvertently(?) disconnected.
    Uh, not helpful.

  • Browser, Split VIew, Viewer and other Icons are Disabled after Import

    If I import from an SDHC card, occasionally the Browser, Split View and all other toolbar icons except for "new" become disabled "grayed out" but the corresponding Menu options work fine.
    I just installed Aperture, and was not a Aperture 2.0 user, so there's no conversion going on. It does this when I import any number of photos, 10 or 100 or anything in between, but it doesn't always do it. So far, I've only imported from the same memory card/camera.
    To fix the issue, I have to import any photo from the hard drive or do a second memory card import. Very much a bug, I think.
    Anyone else see this issue? (aperture 3.0.2)

    When the graphical user interface is misbehaving, it frequently helps to remove the Aperture preferences apple.com.Aperture.plist from your user library, see the Aperture 3: Troubleshooting Basics on how to do this.
    Regards
    Léonie

  • WLC 5508 upgrade

    Hi All,
    We currently have 4 x WLC 5500 (AIR-CT5508-K9) V01 and V02
    So two in  one datacenter and the other two in another datacenter. They are connected via Mobility group to and BOYD open wifi with an Anchor WLC the other 1.
    All four of them are 7.4.110.0 and the APs we use are AIR-LAP1142N-E-K9  and AIR-CAP2602I-E-K9.
    We are looking to get 2700 or 3700 AP so we can use 802.11ac, but we need to upgrade all WLC to  7.6.130.0.
    1. is it a direct upgrade from  7.4.110.0 to 7.6.130.0?
    2. If I upgrade one datacenter one weekend and the other next weekend, during that week two WLC would be 7.4 and other two 7.6 would it break or cause issue with Mobility group to and BOYD open wifi with an Anchor WLC?
    3. Can any please provide step to step guide for the upgrade from 7.4 to 7.6?
    Many Thanks
    appreciate it :)

    Hi Rasika,
    Many Thanks for your reply and help!
    1. In regards to Upgrade the FUS, is it required to be upgraded once the WLC are upgraded to 7.6 or is just good practice?
    2. Or I can I upgrade the FUS another time?
    Here is our sysinfo
    (Cisco Controller) >show sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.4.110.0
    Bootloader Version............................... 1.0.1
    Field Recovery Image Version..................... 6.0.182.0
    Firmware Version................................. FPGA 1.3, Env 1.6, USB console                                                                                                                                                              1.27
    Build Type....................................... DATA + WPS
    System Name...................................... bupa-sw_sta-un1-dcwlc
    System Location.................................. Unit1 DC
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    Redundancy Mode.................................. Disabled
    IP Address....................................... 10.96.5.10
    Last Reset....................................... Software reset
    System Up Time................................... 448 days 13 hrs 9 mins 12 secs
    System Timezone Location......................... (GMT) London, Lisbon, Dublin,                                                                                                                                                              Edinburgh
    System Stats Realtime Interval................... 5
    System Stats Normal Interval..................... 180
    Configured Country............................... GB  - United Kingdom
    Operating Environment............................ Commercial (0 to 40 C)
    --More-- or (q)uit
    Internal Temp Alarm Limits....................... 0 to 65 C
    Internal Temperature............................. +39 C
    External Temperature............................. +26 C
    Fan Status....................................... OK
    State of 802.11b Network......................... Enabled
    State of 802.11a Network......................... Enabled
    Number of WLANs.................................. 7
    Number of Active Clients......................... 572
    Memory Current Usage............................. Unknown
    Memory Average Usage............................. Unknown
    CPU Current Usage................................ Unknown
    CPU Average Usage................................ Unknown
    Burned-in MAC Address............................ 64:00:F1:F1:1E:40
    Power Supply 1................................... Present, OK
    Power Supply 2................................... Absent
    Maximum number of APs supported.................. 175
    3. Also once Ive upgraded the WLCs from 7.4 to 7.6, should I reboot the WLC and let it upgrade all APs, the upgrade the FUS or upgrade FUS after upgrading the WLC without the reboot which is required?
    Many Thanks,
    Zilad

  • WLC 5508 upgradation from 7.4.100.0 to 7.4.110.0

    Hi All,
    We have upgraded the wlc from 7.4.100.0 to 7.4.110.0. where we found after reboot the configuration has failed to load with the below errors.
    Cryptographic library self-test....passed!
    XML config selected
    XML root tag XML_mapping_variables not found
    XML root tag XML_mapping_variables not found
    XML root tag XML_mapping_variables not found
    XML root tag XML_mapping_variables not found
    XML root tag XML_mapping_variables not found
    Parse error at line 6:
    not well-formed (invalid token)
    Validating XML configuration
    Read HA Config before validation
    octeon_device_init: found 1 DPs
    readCPUConfigData: cardid 0x6070001
    Parse error at line 3:
    unclosed token
    XML root tag XML_config_variables not found
    XML root tag XML_config_variables not found
    XML root tag XML_config_variables not found
    XML root tag XML_config_variables not found
    Parse error at line 5:
    unclosed token
    We have reloaded the configuration on the controller. What might be cause for this.??
    Regards,
    Channa

    Did you try to factory default the WLC and rebuild it from scratch?  You shouldn't have any issues when upgrading, but when you upgrade and the configuration gets corrupt, there is noting you can do, except to rebuild the WLC.  If this is part of an HA AP SSO setup, then you need to make sure you reset the peer and then the primary.  Question is.... are you running HA AP SSO and if not, is the WLC working fine after a reboot?
    Scott 

  • WLC 5508 - upgrade image + H-REAP

    All, good day.
    I have a bug reported (CSCsy23704) for the H-REAP functionality. This sunday I will perform an image upgrade to try to solve this issue.
    What would it be the best image to go for?.
    After the upgrade, what will happen with the APs?, should I reconfigure them or they will enter in contact with the WLC automatically?.
    Current image is 6.0.199.0
    The WLC is a 5508
    Thanks in advance!!

    After you load the code on the WLC you can use the pre download feature. Tis will allow you to push the new image to the ap before you reboot.
    Steve
    Sent from Cisco Technical Support iPad App

  • WLC 5508 upgrade to software 7.6

    Hi,
    I upgraded Cisco WLC from version 7.5 to 7.6, but unfortunately I lost connection to WLC. After upgrade I restarted the wireless controller but it didnt come up. The fiber port of WLC connnected to switch is showing down , down  but the service port is showing up. I cannot login through serice port also.
    The controller is at remote location and I am at main office, I want to know does the configuration WLC had got lost after upgrade and why the fiber port is showing down, down in switch?
    Thanks.
    Shakeer

    It is less than 90 days since we purchased the controller. How can I open a case ? When I am entering S/No it is showing not covered under service contract.
    1.  Send an email to [email protected]  Make sure the following details are included in the email:  S/N of the appliance, nature of the problem, your CCO login.
    2.  You'll receive a response saying that you are not entitled, so you need to scanned copy of the appliance's delivery receipt/docket, the appliance's purchase order.  Scan those and reply to this email. 

  • Wlc 5508 upgrade problem from 7.0.116.0 to 7.0.235.3

    We have two WLC model 5508 with the follwing information
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.0.116.0
    Bootloader Version............................... 1.0.1
    Field Recovery Image Version..................... 6.0.182.0
    Firmware Version................................. FPGA 1.3, Env 1.6, USB console  1.27
    Build Type....................................... DATA + WPS + LDPE
    System Name...................................... WLC-IDB-3
    System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    IP Address....................................... 10.80.2.250
    Current Boot License Level....................... base
    Current Boot License Type........................ Permanent
    Next Boot License Level.......................... base
    Next Boot License Type........................... Permanent
    Configured Country............................... SA  - Saudi Arabia
    I tried to upgrde the software version to 7.0.230.0 or 7.0.235.3 but wlc displayed the following message
    ERROR: Incompatible SW image.ERROR: Please install the Data Payload Encryption licensed image”
    please i need the necessary steps to resolve the problem.
    Regards ,

    Hi,
    This issue occurs because the Controller has an LDPE image installed, which is only needed in Russia where Data DTLS Payload Encryption is regulated by the Government.  Cisco only recommends using this image if you reside in Russia.  To resolve this issue and put the standard image on
    To follow the steps go through the below link
    http://sigkillit.com/tag/error-incompatible-sw-image-error-please-install-the-data-payload-encryption-licensed-image/

  • Folders are BLAH after 10.5 upgrade from 10.4

    After upgrading from 10.4.10 to 10.5, all the existing Folder icons in All areas are a grey-blue, non-descript icons.
    It's a pretty ugly mess. Any one else have ideas?

    Personally I created a set of replacement icons and use them. See here for a comparison, and a set of the icons I'm using now:
    http://homepage.mac.com/francines/icons/icons.html
    Not that even my icons are all that visible in List or Column view--the default size is just too tiny and the other size option is just too dang big, there isn't a choice that is "just right" (we need a slider, to get something about half way between the two choices available).
    Francine
    Francine
    Schwieder

Maybe you are looking for