Some clients see all other users some dont?

Hello Apple Forums!
I have a question regarding my ichat service running on a 10.6.2 machine (x-serve)
I had 1 user today that I set up on our ichat, and when I added her, logged in to the server, however no buddy list. My experience with all other users is when they are added, they immediately see all the other users who are logged in. Im not sure how to resolve this. I know have to add buddies to all the internal employees in order for them to see her. Can someone please tell me what I am doing wrong?
Please let me know what other information you need.
Thanks,

Thanks for the correction on the forum posting. Should I re-post or is there an admin that can kindly move over for me?
tibor.moldovan:
I have researched this issue for a while now. I have cleared all the local preferences on the end users machine. I have not set up a test user, however I will. All other clients I have added recently, the entire "workgroup" (everyone part of the same workgroup) show up. Come to think of it, this particular user is in more than one workgroup. Hmmm. Maybe this is related to what is going on? If the "workgroup" group is not primary, then she wouldn't necessarily see everyone else?
Tim:
Adding (or sending buddy requests) to the other users in the ichat server (this is a local ichat for interoffice comm only) when accepted, those "added" buddies show up fine and can communicate.
Message was edited by: cpguru21
Message was edited by: cpguru21

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