Some commands have suddenly stopped working, e.g.; move to, open with now give no list of options

in pnotoshsop CC some commands have suddenly stopped working e.g.; move to, open with provide no list of  options

If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
Try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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    judith147 wrote:
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    Rob Marshall | UK | My Blog |
    WMUG |
    File CM12 Feedback |
    CM12 Docs |
    CM12 Release Notes
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    Evaluated SMBIOS (encoded): 43004E004400300032003800310058004A005A00 ClientIDManagerStartup 3/14/2013 12:38:39 PM 4472 (0x1178)
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    SMBIOS unchanged ClientIDManagerStartup 3/14/2013 12:38:39 PM 4472 (0x1178)
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    HWID unchanged ClientIDManagerStartup 3/14/2013 12:38:40 PM 4472 (0x1178)
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    Computed HardwareID=2:3B07D4C31A491B328384D8B132710867427729C5
    Win32_SystemEnclosure.SerialNumber=CND0281XJZ
    Win32_SystemEnclosure.SMBIOSAssetTag=
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    Win32_BIOS.SerialNumber=CND0281XJZ
    Win32_NetworkAdapterConfiguration.MACAddress=<Not used on laptop> ClientIDManagerStartup 3/14/2013 12:38:40 PM 4472 (0x1178)
    Persisted hardware IDs in CCM_ClientIdentificationInformation=@:
    HardwareID1=2:3B07D4C31A491B328384D8B132710867427729C5
    HardwareID2=088B0C00010000FC ClientIDManagerStartup 3/14/2013 12:38:40 PM 4472 (0x1178)
    Failed to open to WMI namespace '\\.\root\ccmvdi' (8007045b) ClientIDManagerStartup 3/14/2013 4:53:15 PM 1892 (0x0764)
    [----- SHUTDOWN -----]
    When opening CcmEval.log, this is what is repeated:
    ==========[ ccmeval started in process 4248 ]==================================== CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
    ccmeval version: 5.0.7804.1000 CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
    Loading manifest file: C:\Windows\CCM\CcmEval.xml CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
    Successfully loaded ccmeval manifest file. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
    Begin evaluating client health rules. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
    Successfully retrieved all client health checks. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
    Evaluating health check rule {4AB7D77D-3BB0-4EAB-BEFD-7C0F7DA10296} : Verify WMI service exists. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
    Evaluating health check rule {518C0699-03F8-4F38-85C4-4D319EAEFC05} : Verify/Remediate WMI service startup type. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
    Evaluating health check rule {7F4B6E15-2221-455B-9615-93C379E470D5} : Verify/Remediate WMI service status. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
    Evaluating health check rule {14E6774A-1795-4E09-B17D-B6F36A124205} : WMI Repository Read/Write Test. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
    Evaluating health check rule {690A959D-6210-4930-865F-E3BB82F02133} : Verify/Remediate client WMI provider. CcmEval 3/15/2013 7:10:15 AM 3440 (0x0D70)
    Evaluating health check rule {A81778B5-9A1E-4A52-9C6E-6939CEFAA118} : WMI Repository Integrity Test. CcmEval 3/15/2013 7:10:16 AM 3440 (0x0D70)
    Evaluating health check rule {5CC6C949-5001-4765-84B4-DD4FDC1E6940} : Verify BITS exists. CcmEval 3/15/2013 7:10:17 AM 3440 (0x0D70)
    Evaluating health check rule {C6E29CF5-F9B2-450B-AE61-C4B256A75023} : Verify/Remediate BITS startup type. CcmEval 3/15/2013 7:10:17 AM 3440 (0x0D70)
    Evaluating health check rule {2F373187-6295-4CBB-BE9E-8E43C459883A} : Verify/Remediate client prerequisites. CcmEval 3/15/2013 7:10:17 AM 3440 (0x0D70)
    Evaluating health check rule {AD9CAF50-6602-4857-A9F4-64864EA30BDF} : Verify/Remediate client installation. CcmEval 3/15/2013 7:10:19 AM 3440 (0x0D70)
    Evaluating health check rule {8883C683-04C8-4228-BB76-2EDD666BA781} : Verify SMS Agent Host service exists. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {13F46523-5B82-417d-A363-A644E80CAD76} : Verify/Remediate SMS Agent Host service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {70BECB51-44A1-4b46-8A23-6EA3D345B677} : Verify/Remediate SMS Agent Host service status. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {C35E790D-4C05-40A8-BB46-A68578966D19} : WMI Event Sink Test. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {D9D0245D-0617-4C2F-8837-84A397AC5B22} : Verify/Remediate Microsoft Policy Platform service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {09886543-BE8B-431F-BC00-7D917632E22C} : Verify/Remediate Antimalware service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {5B50566C-363E-4F1C-8A7D-6F2D2A51B142} : Verify/Remediate Antimalware service status. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {6BC824B4-BD8C-4779-BB10-ABDBCD5AFAEB} : Verify/Remediate Network Inspection service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Failed to get SOFTWARE\Policies\Microsoft\Microsoft Antimalware\Real-Time Protection\DisableIntrusionPreventionSystem CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {D6CB32EA-423D-44CB-9C58-97CE55D2148E} : Verify/Remediate Windows Update service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {E8030BE0-B773-4742-B6A1-0870CF139117} : Verify/Remediate Windows Update service startup type on Windows 8. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {9040BA8C-580D-4FCA-8846-BBD5F5BB1597} : Verify/Remediate Configuration Manager Remote Control service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {9DCD49EF-E021-46FF-A777-49210B558527} : Verify/Remediate Configuration Manager Remote Control service status. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {934F12E3-295E-4BA0-AE0F-09859685720F} : Verify/Remediate Configuration Manager Proxy service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {43029EED-EB9D-4E35-A5F7-7FDD93EC8C57} : Verify/Remediate Configuration Manager Proxy service status. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Evaluating health check rule {7B9F8FF6-EDF7-42CA-A67F-073A2E161C19} : Verify/Remediate SQL CE database is healthy. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Successfully evaluated all client health rules. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Client is set to use HTTPS when available. The current state is 224. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Client is set to use HTTPS when available. The current state is 224. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Raising event:
    instance of CCM_CcmHttp_Status
    ClientID = "GUID:B56C877B-813A-48E5-8A26-9D4B35C9E89B";
    DateTime = "20130315121020.684000+000";
    HostName = "SCCMPRI01.network.local";
    HRESULT = "0x00000000";
    ProcessID = 4248;
    StatusCode = 0;
    ThreadID = 3440;
    CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Client's current MP is http://SCCMPRI01.network.local and is accessible CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    MP check succeeded CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Send previous report if needed. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Previous report was successfully sent, no need to resend. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Previous site code YYC, current site code YYC CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    Report is built but not necessary to send CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    ==========[ ccmeval finished normally in process 4248 ]========================== CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
    LocationServices.log also shows the machine correctly contacting the primary site server (which is also the MP). The only log that is overtly complaining about something is execmgr.log:
    Software Distribution site settings (CCM_SoftwareDistributionClientConfig) policy does not yet exist on the client.
    If the client is not yet registered, this is expected behavior.
    Unless there are other log files that I should be looking at, I don't know where to go from here. I don't know what is causing these machines to stop receiving policies, and trying to connect to each one when they're spread around North America to manually
    clean the machine and re-run the client setup is pretty much an impossibility.

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