Some emails cannot be deleted

Some of my emails cannot be deleted ?

That has been my experience, also Demo...happens on my iPhone and iPad, but I have not paid attention to the dating.  My experience has been that almost everytime I do a large amount of deleting, maybe need to note just how many or how many are left and see if there is a correlation, I get some "empty" emails appearing that I cannot delete.  When that happens, I quit Mail, and then when I reopen Mail there is a full complement of emails present.  Emails have been pulled in from those not being displayed due to the limit on number displayed that I am using.
My experience may not be the generic answer...it is the way this has been working for me, so whatever that is worth.
I haven't gone through the process you describe of reset, since the quit/restart has worked.
Obviously this is an "undcoumented feature" of Mail
Do you know if anyone has filed a bug report with Apple on this?  Seems like an appropriate thing to do under the circumstances.

Similar Messages

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    Hi,
    my iphone drives me nuts. Some idiot sent a mail as large as 25mb, now Iphone does its bit to make things even worse. btw, the account concerned is a POP account. Moving the big email to trash works fine until I try to delete it from there - mail app crashes.
    Apple Support provides useless advice. Speaks about email calendar settings/mail acc/ advanced/ deleted emails or deleted inbox. The latter option does not exist on my phone. Alternatively the option "on the server" is mentioned, but doesn#t seem to exist either. What are they talking about? All I can see is, is an option to configure when email should be deleted from server, but that doesn't help.
    Jailbreakers, any idea which folder mails are saved in? Best to delete email via winscp although I guess Apple were clever enough and dumped all emails in to single file:-(
    Any help is appreciated.
    Yours frustrated
    RosportRouge

    had to slightly correct the message. Please ignore the previous one
    Graham Outterside wrote:
    rosportrouge wrote:
    Hi,
    my iphone drives me nuts. Some idiot sent a mail as large as 25mb, now Iphone does its bit to make things even worse.
    No, its struggling because ANY email application will have problems with something that big stuck in the cache.
    I guess you're right on that one, but I suppose if mail app is/were programmed like a database it would be possible to simply delete the file without a big fuss. I don't want to open - just get rif of it.
    btw, the account concerned is a POP account. Moving the big email to trash works fine until I try to delete it from there - mail app crashes.
    So get online, and use webmail to delete the email, and empty the trash. Thats the only way to do it. The Mail App cannot cope with that problem.
    Already done that, but problem is not that iphone struggled to download the plentiful MB - the mail had successfully been downloaded from webmail account and iphone has a hard time to display its contents - which is understandable or delete it altogether. I seemingly deleted it from the inbox which means it gets moved to the trash box. question is why does the app crash when it's supposed to remove a message from the trash box?
    Apple Support provides useless advice. Speaks about email calendar settings/mail acc/ advanced/ deleted emails or deleted inbox. The latter option does not exist on my phone. Alternatively the option "on the server" is mentioned, but doesn#t seem to exist either. What are they talking about?
    If you cannot understand the technical support terms they use then its not really their fault. That said, if the above webmail trick doesn't work, simply delete the entire account from the phone, reboot the phone from cold and recreate the account as a new one and the problem will no longer be there.
    what makes you so sure I cannot understand their terms? the option simply doesn't exist. If needs be I can send a screenshot.
    If you can't understand how to do that then the manual is found here to assist you http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf
    Thanks for that, whatever for. The question I raised is - as you may guess -not covered by a standard user guide.
    Jailbreakers .....
    Ask for help again in this subject and your post will certainly be pulled - jailbreaking discussions are not permitted here. I must however admit to being confused as to how you cannot follow the support guidance on the iPhone but seem familiar with jailbreaking .... but it matters not.
    like you said it doesn't matter and don't jump to conclusions if you can
    Any help is appreciated.
    You're welcome.

  • Some Email cannot be downloaded from server

    After 5 years, I have recently(over the last two weeks) cannot download some of the emails I receive to my POP account. It's weird. I boot my computer up I see my emails with attachments, photos, etc. and Then when I revisit some of the emails they show this message: THE MESSAGE FROM (EMAIL ADDRESS) CONCERNING "MESSAGE" HAS NOT BEEN DOWNLOADED FROM THE SERVER. YOU NEED TO TAKE THIS ACCOUNT ONLINE IN ORDER TO DOWNLOAD IT. Sometimes all messages default to this and sometimes only a few.
    Does anyone know what this is and how to correct it?
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    Powerbook G4   Mac OS X (10.3.9)   titanium
    Powerbook G4   Mac OS X (10.3.9)   titanium

    Hello Frank.
    These messages have been downloaded from the server.
    The error message is incorrect which does not indicate what the actual error and problem is.
    This error message indicates an "overstuffed" mailbox issue which means the mailbox has approached or exceeded the recommended mailbox size limit or the mailbox has some corruption.
    All email clients have limits and the recommended mailbox size limit with Jaguar and Panther Mail is 1 GB and for Tiger Mail, 2 GB.
    An "overstuffed" mailbox issue can occur at any mailbox size but is more likely to occur depending on the number and size of message attachments contained in a mailbox and especially when a Jaguar or Panther mailbox approaches or exceeds 1 GB in size.
    This has all but been eliminated with Tiger Mail which uses a different mailbox filing format and structure than is used with previous Mail.app versions.
    In addition, since an account's Inbox mailbox is usually the most active mailbox and more prone to corruption over time, it is not a good idea to use an account's Inbox mailbox as the final storage location for all received messages not deleted that you need or want to save. This is what user created "On My Mac" location mailboxes can and should be used for.
    With the Mail.app quit and using the Finder go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > INBOX.mbox.
    Move the INBOX.mbox to the Desktop.
    Launch Mail and a new INBOX.mbox will be created automatically by Mail within the account named folder.
    This will allow the Mail.app to function properly again and not risk losing any new messages downloaded/received by this account while working on the old INBOX.mbox moved to the Desktop to try to recover the existing messages.
    Control-click on the old INBOX.mbox moved to the Desktop and at the menu window that appears, select Show Package Contents.
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  • Some emails not deleting or not showing up in my Mail window.

    My Mail program is having many problems--Some emails will be deleted but show up again when I reopen my Mail window, I cannot see emails in my draft folder, and there are times when emails sent to me are not showing up in my Mail window. I've redownloaded the mail program using my Tiger disk three times, but it never solves the problem. I'm about to reload my whole Tiger software, but I'm afraid I'll lose my 10.4.7 updates.
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    iMac G4   Mac OS X (10.4.7)  

    OK. In order to fix the problem, we need to re-create the index. Problem is, Mail may or may not choke on those messages while re-creating the index, so either be prepared for it or perform the optional steps 1 and 3:
    1. (Optional, but recommended). Try to find in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/ the *.emlx files associated with the troublesome messages. Viewing the *.emlx files as List in the Finder showing the creation/modification date may help. Just identify them; do not get rid of them yet (you must quit Mail first).
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    4. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong -- e.g. by dragging it to the Desktop while holding the Option (Alt) key down.
    5. Locate the Envelope Index file and move it to the Trash. If you see an Envelope Index-journal file there, delete it as well.
    6. In the Finder, go to ~/Library/Mail/POP-username@mailserver/. Locate Deleted Messages.mbox, and move it to the Trash. I assume there is nothing to be preserved there.
    7. In the Finder, go to ~/Library/Mail/Mailboxes/. Locate the *.mbox folder that corresponds to the mailbox you created to try to isolate the troublesome messages, and move it to the Trash. Again, I assume there is nothing to be preserved there.
    8. Open Mail. It will tell you that your mail needs to be "imported". Click Continue and Mail will proceed to re-create Envelope Index -- Mail says it's "importing", but it just re-creates the index if the mailboxes are already in Mail 2.x format.
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  • Cannot empty Deleted Items - Exchange 2010 and outlook 2007

    Dear All,
    In my organization a user have a problem, they are unable to delete emails from Deleted Items folder nor from Outlook 2007 nor from OWA.
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    Outlook runs on Remote Desktop Server so I can't put it in Cached Mode.
    Error Message:
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    Environment:
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    2 Server Box Installation
    Mailbox Clustered (DAG)
    HUB & CAS (NLB)
    Incoming message size 50MB
    Send Connectors Message Size: 50MB
    User Client (Outlook 2007 with Latest Updates)
    Any IDEA??
    Regards,
    Milena.

    I reply to myself:
    the user had exceeded the Dumpster quota.
    I purged a lot of recoverable items and this seems had resolved the problem.
    What I can't understand is WHY exchange server does not tell that the quota of the dumpster was exceeded: no warning to user, no event in event viewer, nothing at all...
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  • Some emails will not export

    Having big trouble with Mail in Mavericks.
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    In the case of cannot send some emails, the mail leaves my mac but are not received at the other end.

    Hi swiftflo,
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  • Why can't I delete some emails that have no content?

    I have some emails that when I try to delete them the email app closes I cannot even select the email without the app closeing

    Did you try swiping the emails from the list view? You don't have to open the emails - just swipe on the message in the list from left to right and a red delete button pops up.
    Try resetting the iPad. Hold down on the sleep and home buttons at the same time for about 101-5 seconds until the Apple logo appears - ignore the red slider - let go of the buttons. See if that helps.
    You can try closing mail as well. Go to the home screen first by tapping the home button. Quit/close mail by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on the mail app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close it. Restart the iPad - by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. See if you can delete the emails now.

  • I delete some emails ,there are moved to trash . I delete them from trash folder too and they still appear in a folder called 'all messages". I repeat the same actions and after a while they appear again!what should i do to delete them permanently??

    I delete some emails ,there are moved to trash . I delete them from trash folder too and they still appear in a folder called 'all messages". I repeat the same actions and after a while they appear again!what should i do to delete them permanently??

    If you are using Apple's Mail app 6.5 is the latest version irrespective of what a previous poster says. It does sound though that you are using a gmail account online via a web browser. Please confirm and fill in missing information.

  • HT1430 I can't delete 2 email messages. All others delete properly, however 2 will not delete no matter what I try. A pop up message comes up and says "cannot not delete"

    I can't delete 2 email messages that I received on the same day from one of my email accts. I have **** down the device and reset the device with no resolution to the problem. I can forward these two messages to our other acct and it will delete from there but returns to my personal email again, repeatedly. All other messages that I have deleted from my acct delete properly. I get a pop up indicating that " the message cannot be deleted". How do I fix this?

    Delete the mail account and setup again.

  • Email Titles without bodies that cannot be deleted

    Salam,
    On my Mail I have a folder under "On My Mac" that has three email messages. The problem with these emails is the following:
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    2. I cannot even delete these emails... it just turns gray but never deleted. And once I restart Mail it turns back to black.
    None of these three emails has attachments, HTML or can have viruses as they are invoices from three different software companies for Emailchemy, SyncMate and 1Password.
    What shall I do?
    Thank you in advance

    Usually this condition and resolution means the messages had actually meant to be deleted (or moved to another mailbox), but the list of messages still contained a flawed reference. Rebuild would not cause the loss of actual messages still present in the mailbox folder, btw.
    Ernie

  • TS3899 Just updated to 7.0.6. Cannot Select multiple emails to move/delete.

    Just updated to 7.06. Cannot Select multiple emails to move/delete. I select Edit in any mailbox, trash or sent, then select one email to delete/move, after a few seconds, the email automatically 'unselects' the move and delete buttons deactivate, but the top status bar still has '1 selected'.
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    I have no problem selecting multiple emails on iOS 7.0.6
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  • I upgraded to OSX.8 and cannot load MS Encore. I desperately need some email files from ENCORE. Is there a program that can open my ENCORE email files?

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  • Why do I periodically have emails that cannot be deleted?

    I have a few emails that cannot be deleted and show up with an old date.  How can I get rid of them?

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  • ICloud - Email Storage - cannot be deleted

    iCloud - Email Storage - cannot be deleted
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    <Link Edited By Host>

    Quit Mail
    Go to your User's Library How to enable the User’s Library folder
    Scroll down to the Mail folder
    In V2 > MailData do you see Accounts.plist
    Verify permissions by doing a Get Info.
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    Staff         Read only
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    Log in and lauch Mail.
    Do you still see your accounts? If yes, can you delete the gmail account now?
    Repair Permissions might help.
    1. Open Disk Utility in your Applications/Utility folder.
    2. Click on the First Aid tab and select Repair Permissions
    3. Click on the icon for your boot volume.
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  • I have 2 problems with Mail. I cannot address an email to more than one recipient. And I receive some emails more than once.

    I have 2 problems with Mail. I cannot address an email to more than one recipient. And I receive some emails more than once. Can you please help?

    Restart your Mac. See if that makes a difference.

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