Some emails have no content in Outlook 2010, but can be viewed in Webmail

Question

Dear all
I use Google Apps and use outlook 2010 check mail on port 995
But sometime, my email have no content in outlook
I checked in webmail and I can be viewed in webmail
Please give me solution

Answer 1

HI,
Sometimes content in outlook was missing because of third-party antivirus products.
Please try to disable the third-party antivirus to resolve the issue.
If this issue also exists, please check
if there are any third-party plug-ins installed in Outlook.
If so, try disabling all of the third-party plug-ins by the following steps and see if this issue still occurs.
Open Outlook, Click File, choose Options then click Addins.
In the "Manage" drop-down at the bottom of the Addins, select "COM Add-ins" and click “Go”. (Note: To get to the Options window, click on the File tab first.)
Uncheck any add-ins that you are not using and then click OK.
Restart Outlook and then test to see if the issue still occurs.
If this issue still occurs, I’m very glad to know.