Some fields are missing in some BO XI 3.1 reports

Hi Guys,
We are facing a strange issue on some webi reports, BO version is XI 3.1 and product version is 12.2.8.638. These reports are using a same universe which retrieves data from Data Federator
Issue Detail: Some fields are showing empty when we run the report at 1st time, but these fields will shows correct value when we run the 2nd time. Universe level Max Row limitation is 5,000,000 and no run time limitation.
I will appreciate if you can help me to fire the root cause.

Hi Nigel,
Good Morning.
Please check following :
1. Are you facing same issue in Webi Rich Client?
2. If Report ran fine in WRC, see in which viewer (Web, Advanced etc.) issue persists.
3. If all the viewers having same issue check whether loadbalancer or firewall (if any) blocking the data.
- [You can test it with infoview link bypassing an loadbalancer and make sure your firewall is stop and disabled.]
Regards,
Veer S.

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