Some files won't sync

For some reason random files are not appearing on my iPod. I have enough space, I've tried restarting both the computer and the iPod, I've restored the iPod to an earlier date. Nothing seems to work!
The files are playable through iTunes on my computer, but they have exclamation points when I look at them through the iPod in iTunes.
I'm using the iTunes update, although I was having similar problems before that. The files are ones I own and did not buy through iTunes or other services.
The files playing in the window is the same file that is marked as 1a on the iPod in the attached picture.

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-Size Limits https://forums.adobe.com/thread/1488242
-sync and email link http://forums.adobe.com/thread/1427516?tstart=0
-Phantom folder problem https://forums.adobe.com/thread/1490445
-an overview of assets https://assets.adobe.com/files

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My creative cloud files won't sync.

My creative cloud files won't sync. I've tried the suggestions made on here i.e.: pausing the sync and restarting creative cloud, but it hasn't made any difference.
Has been working fine, up until 2/3 days ago and it just stopped working ... Help!

We should be able to resolve the file sync problem without needing to reinstall or change your user account.
Have you used any restricted characters in your file or folder names?
Help article: Error: "Unable to sync files". If none of the steps in the help article resolve the problem then please email your Core Sync log files to [email protected]
The location for each OS are:
Mac OS X: ~/Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
Windows: %APPDATA%/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
Note that on Mac OS X to see the user library from the Finder click on the Go menu and hold down the Alt/ Option key. Note that on Windows %APPDATA% is a variable that will change to the correct path depending on if version of Windows being used.

Mov files won't sync /

Ok - I just got my new classic and my .mov files won't sync.
The videos are showing and playing in iTunes - but are "grayed out" on my iPod movie tab. (I can check the boxes, but they don't transfer/sync)
Here's a screen capture of what I mean :
http://tinypic.com/r/2vnkmkk/3
I've tried resetting already.
Message was edited by: BBrendan

Figured it out - I wanted to "create an ipod version" of the video from the advanced tab in itunes - but couldn't do it until I had created an account at the itunes store.
Once I'd created the account, the option became available.

Some podcasts won't sync to iPhone

Got a iphone 3GS running 4.0 iOS and when i synced my iPhone to the iTunes, some of the podcasts wouldn't sync. ALL the podcasts are the same format! all are mp4. I double checked. I have no idea why they won't sync. Any ideas?

Interesting... I'd be curious to know whether other subscribers to the podcast experience any similar issues. Regarding the situation with playback on the computer, I'd suggest checking to make sure your computer meets iTunes' system requirements, in terms of processor speed and RAM. To locate this information on your machine, right click on My Computer and choose Properties. The details of the requirements can be located by going to http://www.apple.com/itunes/download/.
If you meet the system requirements, I'd attempt a clean reinstall:
Go into Control Panel > Add/Remove Programs
Remove these applications:
1. Apple Software Update
2. Apple Mobile Device Support
3. iPod for Windows (may or may not be there, either way is fine)
4. iTunes
5. QuickTime
Restart the computer
Download & Install the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301/
Launch the Utility: Start > Programs > Windows Install Clean Up
Select any of the above mentioned applications, and click Remove
Restart the computer again
Download & install iTunes again from here: http://www.apple.com/itunes/download/
If this still does not resolve the issue, you could update your video drivers on the computer via your Device Manager, or by consulting the website for your PC's manufacturer.
You might also want to unsubscribe/resubscribe to the podcast, which should afford you the option to re-download the episodes. If and when you do this, temporarily disable your anti-virus and firewall software to avoid any possible interferences that might be causing you issue.
Regarding the episodes that will not sync to the iPod, you could try right clicking on the file and choosing the option to Convert Selection for iPod. This ought to give you two copies of the file in iTunes... then connect the iPod to sync it, and see if the episode syncs to the iPod.
CG

"Missing media usage rights" files won't sync?

Hi. I am trying to sync sound files to my Clip+. Most sync OK, but some (many) will not. The result is the same whether using Windows Explorer to drag and drop the files, or using Windows Media Player to sync them. (I am running Windows 7 Ultimate and Windows Media Player 12.) I believe the problem is related to usage rights. In Windows Media Player, when I view a sync report, right-click on a problem file anc select Propertes, under the Media Usage Rights tab this message appears; "This file is missing media usage rights". Files which have synced successfully show "This file is not protected". Windows Explorer cannot identify the problem files. It simply shows that no files are protected. MediaMonkey is also unable to identify these files when an appropriate script is run. I am able to overcome the issue by using Tunebite to copy the file, but Tunebite's auto-search for DRM-protected files is also unable to identify the problem files. Does anyone know of a way that I can automatically identify the problem files so that I can place them in one folder and quickly run Tunebite on them to fix the problem? I would very much like to avoid having to manually select each file. (I believe I mentioned that there are LOTS of them!) Any advice would be appreciated. Thank you.

Thanks for the suggestions guys. Unfortunately, however, none of them work for me. No matter what method I use in Windows Explorer, even after a reboot of the computer with Windows Media Player not started, the transfer of the problem files fails. From my research it does seem to me that the problem lies with the media usage rights. Whenever a file displays the message "This file is missing media usage rights" it won't sync/copy. I have seen suggestions that this message can occur following a change of CPU. I have definitely changed computers since these files were originally created so that might be related to the problem. The actions I have seen recommended as possible solutions haven't worked for me. The only thing that has worked has been to use Tunebite (which can legally remove protection by copying the original file). After running Tunebite on a problem file the media usage rights message reads "This file is not protected" and I can sync it correctly with the Clip+. Unfortunately - unless anyone has any other suggestions - I may have to run Tunebite on all my music files. That will be pretty fiddly and time consuming if I am to preserve my setup. If anyone has any other thoughts please post them. Thank you.

Some items won't sync

ssome of my apps won't sync stating that they require an update but no update available

Sounds like you have a 4G or later iPod. The 4 G can only go as high as 6.1.6 and many apps not require iOS 7 or later.
You may be able to install an earlier, compatible version by:
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

Some artwork won't sync...

Some of my artwork I downloaded from iTunes won't sync to my iPod. I've tried updating it a lot but it still won't work. Does anyone have any ideas??

Does a reset help? Press and HOLD the "MENU" and middle buttons together for 10 seconds. It may take several attempts to work (this may not be your solution, however).
Have you tried doing this?:
1. Connect your iPod.
2. Click on its name in the left source panel of iTunes.
3. Under the "Music" tab, un-check "show album art on iPod".
4. Safely disconnect your iPod from iTuens, then unplug it.
5. Reconnect your iPod. This time, re-check "show album art on iPod", disconnect the iPod, and see if anything changes.
If these attempts don't work, you may want to try restoring your iPod. Read more about the restoring process in this Aupport article -> Restoring your iPod to Factory Settings
I hope that helps you.
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

Amazon MP3 files won't sync in Smart Playlist

For the last couple weeks my Amazon MP3 files are in iTunes, sync to iPod but won't sync in Smart Playlist. iPod Touch 5, iOS 7.0.4
My entire library is MP3. I keep no AAC files and very few iTunes songs because it is an additional step to convert them. My songs are used on multiple devices, including Android and I have a fear of commitment. It isn't that I don't trust Apple (okay it is) but I don't trust anyone. I'm against proprietary anything. If I couldn't keep it in MP3 I wouldn't have an iPod.
I bought an album and several songs and they sync to the iPod but not to any created Smart Playlist. It is kinda weird. I changed the list to only an hour and that made the list entirely the new songs but when I did the sync to my iPod Touch 5, different songs were there. Same number of songs, same display of time. When I look in iTunes under iPod, it says the correct songs are synced. The iPod itself tells a different story.
The songs are on the iPod. I can find them individually and play them, no problem. The Smart Playlist is for songs not played in the last 30 days, better than 3 Star rating. I deleted the Smart Playlist and created an new one with a different name from scratch, same result.
What gives?

Have No Ideas

Cc files won't sync

My CC files used to sync between devices. Now they suddenly won't. Email address is still coming up as linked. Any thoughts?
thanks.

File Sync Links that may help
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

AIFF files won't sync to ipod touch

I have a bunch of AIFF files that work fine in iTunes, but they won't transfer to the iPod Touch. I've even run the "create AIFF version" item in the Advanced menu, and the resulting file still won't sync. All MP3 files are syncing just fine.

I figured it out. The sample rate was too high for ipod. I had bought the music files in flac format, which come in something like 99000khz rate. I had imported them into Audacity and exported as AIFF -- assuming that that's all I had to do. Afterall, all references I found mention only the format, not the sample rate. I finally got one to sync when I changed the sample rate within Audacity to 48000khz and exported again.

Some files won't upload; Others will

I'm having problems uploading certain mp3 files to my iPod mini.
In general, the mini seems to be working just fine but there are some files that have been part of my library for several years that won't upload. The same files will open and play properly on iTunes and other software.
These files were originally loaded and currently reside on an external HD as mp3 files. When I do a "GET INFO" they come up as MPEG Movies. If I add the .mps extension to the end of the file name and do a "GET INFO" they come up as mp3 files but still wont load into my iPOD mini.
I can do a "convert to mp3" in iTunes and the newly converted mp3s will work properly (that is they will upload to the mini.) This is a possible solution however, I have in the neighborhood of 2500 albums in mp3 format and it appears that about a third of them fall into the catagory described above. It's taken years to convert my entire music collection and I'd like to avoid having to do it again
Any ideas about what might be going on.
I'm using a G4 MAC with OSX

Welcome to Apple Discussions!
You may need to convert them all. Just highlight the songs and then convert them. (Highlight the affected songs and hold your mouse down over one. The menu should pop up and you can go to convert selection.) It should be a one time thing.
btabz

DVD SP can't find some files-won't start

When I try to open a major DVD SP 3 project, which worked last week, DVD SP states that it cannot find some files and that the project cannot open without them: "The movie file "Sequence 1-FIN-00000005" cannot be found. Without this file, the movie cannot play properly." I have to Force Quit DVD SP and cannot open the project. Other files complained about include 1-FIN-0000003b
Since I last opened the project, one of my external Firewire hard drives has failed - it will not switch on or run up or mount. That HD contained the scratch for FCE from which the movies (.mov) files for the DVD SP project were created.
Could it be that some of the movies that DVD SP can't find are Reference Movies which rely on a Sequence in one of the FCE projects on the faulty disc, which would explain whey DVD SP can't find them?
If so, how do I recover from this? The originating FCE scratch disc is lost, being on the failed HD. How can I force DVD SP to open the DVD SP project and THEN complain? That would allow me to delete the missing movies, recapture the shots from my camera into FCE, run the FCE project (which is on my internal HD), output the movies again but as stand-alone movies, and reinsert them in DVD SP's Assets and rescue the project. As it is, I cannot even identify the movies that DVD SP complains about
Help! A serious problem.

SOLVED! I can now get the project to upen by tricking DVD SP into finding that the files are MISSING rather than that they are REFERENCE MOVIES which cannot find their "parent" Final Cut Sequence. Here's how:
Examine all the QT movies that the troublesome DVD SP project needs acces to (they will be in your Media folder). Open each movie and if QuickTime can't display any of them by reporting that it cannot find a file called something like "Abcde - FIN-0000008", that means that the movie is a reference movie, which means that it depends on the Sequence in your Final Cut project file which created that reference movie. That is perhaps because the Final Cut project file or its sequence has been deleted; or (in my case) the relevant Capture Scratch hard drive is kaput.
For each such reference QT file, add an "x" (or something) to the file name in your media folder. (A clue about which QT files are reference movies is an unexpectedly small file size.) Changing the file names like that will result in DVD SP failing to find any trace of them them, one after the other, but this time it will continue to open the DVD SP project file until it displays a box listing the missing file names. Press "Continue" and the DVD SP project file will complete the opening process. In other words, DVD SP will refuse to open a project that needs REFERENCE movies which lack their parent sequences, but will eventually open a project with MISSING OR WRONGLY NAMED movies. You should then re-create the movies as non-reference ones, perhaps after re-creating your Final Cut project or re-capturing the shots from your camera.
This is an important discovery for anyone who has inadvertently created reference movies and lost his/her Final Cut Project File or Capture Scratch. Without it, you will loose your DVD SP project and many earlier versions of it. So, never check the box called "Make reference movie" when creating a movie from Final cut.
Whew!
However, I think that it is bad programming on Apple's part to create a situation when a file has to be abandoned unecessarily like that. DVD SP should treat orphan reference movies like it treats missing movies and just complain and get on with the job of opening. It's like my car refusing to move for ever more because, just once, a door wasn't properly shut!
I can't think why I did not keep a backup external HD for my Capture Scratch. I've got one now!

Some playlists won't sync, why and how to fix?

So far I have found 5 playlists on my iTunes library that won't sync to my iPod. I have no issue with my previous iPod or my iPhone with those playlists but only with my late 2009 issue iPod classic (160GB).
Anyone know why or how to correct this issue?

More Information:
The the difference in the Smart Playlists that appear in the iTunes left-side folder panel but not in the Devices/iPod/Music tab panel and those that appear in both is that they all contain the Match All rule term: "Playlist is ".
I need that rule because I load only a subset (about 9,000 songs) of the songs on iTunes onto my iPod Classic. I use a Non-Smart Playlist ("My iPod List") to enumerate those songs. Thus the various Smart Playlists need to be conditioned on that ("My iPod List") Playlist subset so that they do not load other songs from iTunes. This used to work just fine. One of the upgrade revisions to iTunes (9?) or the iPod broke it. Smart Playlist Rules that reference other Smart Playlist still work correctly.
Can this bug be fixed?

Some WMA/DRM files won't sync after firmware upgrade on Zen Touch

I downloaded an eaudio book from my library, which grants a 2 day license. Prior to upgrading the firmware (to the latest available) on my Zen Touch, I was able to upload this book and play it while walking, etc.
At the same time, I was able to upload several other books I had downloaded and licensed. All are WMA/DRM.
After upgrading the firmware, I was able to resync some of the books I'd downloaded to my Zen Touch. Several, however, yield error messages--no matter how I try to upload them (WMP, Creative MediaSource, Zen Touch Media Explorer). All refuse to let me upload.
These books previously uploaded/played just fine. Note: they still play fine using WMP and Creative's software. But, it's a bit difficult to lug my desktop around when walking/running through the woods.
Any idea what the problem might be? All MediaSource says is:
<IMG src="http://herb.thetysons.org/images/CMC-error.jpg">
WMP0 tells me that "an unknown error" has occurred. Neither event is significant to make it to the system's application event log.
Any ideas on why these files--which could be tranferred before--can't be transferred now? The licenses are still valid, and the file format is identical to those that transferred without incident.

OK, my update. After reading the recent responses (thanks!), I performed the following experiments.
1) Reverted to the original v2.0 via factory restore, relinked to the Mac. ATV immediately copied over my entire library (one movie, lots of music) from the Mac, because I have iTunes checked marked for Automatic Sync ("iTunes automatically chooses the audio and video to sync, etc.").
*I consider this to be normal and expected behaviour.*
2) Downloaded and installed the 2.1 update (again...). After reboot the ATV was still on my network and still linked to my Mac. However there was no longer any media content on the ATV (as before).
*I do not consider this to be normal, expected behaviour. Nor, for that matter, is wiping user content acceptable.*
3) Cancelled and relinked ATV to Mac. As soon as the linking code was entered, automatic sync started. Only the one movie was copied, but no music.
*I do not consider this to be normal, expected behaviour.*
4) When that sync was completed I went and checked all the songs in one album in iTunes as a quick test, then sync'd again. That song was promptly copied to the ATV.
Progress!
5) Checked all songs, initiated a new sync and they're being copied as I write.
Success!
So v2.1 requires music to be manually selected in iTunes in order for automatic sync to work. Anyone not spot a contradiction in terms? Furthermore that was certainly not the case in software versions prior to 2.1, nor was this change communicated in any way I'm aware of to the user.
My conclusion is that this is either a bug, or else sheer thoughtlessness on Apple's part.
But my sincere thanks to those who've helped me to restore proper function to the ATV (well, fingers crossed), a device that I've become very fond of.
Neil

One file won't sync

I'm running 9.1.1(12). I have a lot of audiobooks on my playlists. Whenever I sync, I get a message at the end that some songs were not copied as this computer is not authorized to play them. I then hit authorize computer, type in my password, and am told that this computer is already authorized. I then run sync again and one audiobook file copies over and the sync ends.
Odd behavior as I have dozens' of audible books and only this one file triggers the warning and won't copy and it doesn't do it every time I sync. Just most of the time.

I assume the movie shows ok in iTunes?
For general questions, check out http://support.apple.com/kb/HT2729
If you're getting an error about the video not being compatible, check out http://support.apple.com/kb/TS1497
If you're not getting an error, but rather the iPod is syncing, but you're not seeing the movie on it, have you checked your sync settings? If it's just not appearing on iPod, when you click on the device on the left panel and confirm what's being sync'ed, what do you have checked on the "Movies" and "TV Shows" tabs?

Some files won't sync

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