Some fonts not showing up on Mac

I produced an e-book on typography for maps. It was produced on a PC and converted to pdf using the PowerPoint 2007 Save As PDF option. My customers who are on PCs have not had any trouble viewing all the fonts shown in the e-book exactly as they should be. However, two of my Mac customers (perhaps more, I do not know) are having black boxes show up where the letters should be. This only happens for certain fonts. For example, AUdimat (OpenType) is not showing up but Gentium Plus (OpenType) is. The fonts are embedded in the file. Any ideas? Thank you so much for any help you can provide.
It may even be that the fonts are showing up in regular mode (the customers have Acrobat Pro, I believe) but not when it prints or is in Preview or QuickLook. It is a mystery to me.

I originally thought it was a Mac versus PC issue but now (re: previous comment) it looks to be that the Save as PDF option did not save all the fonts. Some of the fonts saved were OpenType some of the fonts not saved were OpenType. So it doesn't appear to be an OpenType issue. If I were to purchase Acrobat Standard or Pro would I be able to embed all the fonts? Maybe it is because I am using PowerPoint 2007's Save as PDF that is the problem but I am just not sure. I tried signing up for Adobe CreatePDF but then found out that my file size is too big for that program (it's 12 mb whereas the file size limit for Create PDF is 10 mb). Thanks again for reading...

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Certain characters ie: - ' " and even some font
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Some fonts not showing up on Mac

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