Some Hyperlinks not Working in WebHelp

I have several hyperlinks to .gif image files. I hyperlink to
the .gif file and then choose to open in an auto sizing popup. Some
of the links work, and others don't. I've checked to make sure that
the properties for the ones that don't work are the same as those
that do, but even after making everything the same, I still cannot
view some of the files. Anyone have any ideas. I've gone through
the forum and nothing I've come across, yet, has helped. I'd
appreciate any assistance anyone could give.

Thanks Rick. I just added my image file to the Baggage Files
and the hyperlink now works. If you'll indulge me, though, I have a
follow-up question. I'm using RH in the Adobe Tech Comm Suite. I
actually added all my image files to the primary project folder and
most of those image files are hyperlinked in my system, and the
links work. Would you have any idea why some hyperlinks work and
some don't? Also, would you suggest that I add all my image files
to the Baggage to ensure the links work when I place the WebHelp on
my server. Thanks for your help on this.
Jeff
Pearland, TX

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