Some idiot took 7.72 out of my iTunes Store balance

got an email alert saying my CC info had been changed- I looked @ acct; 'no card on file.' swell. so i changed password and updated CC info. 7.92 was used for some apps, looks like some jerk from Hong Kong. I reported a 'problem' via each link. Anything else I need to do?

Dave Sawyer wrote:
Immediately contact your credit card company and report the fraudulent purchase.
Regards.
Yep, the CC company will change your number and send you out a new card to make sure it doesn't happen again.
Call them ASAP.

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Some movies/categories won't connect to the itunes store.

Some movies/categories won't connect to the itunes store. When we try to access kids/family genre it says it can't connect. But we can see some kids/family movies from top movies, but others not? For instance when I search on a movie it finds the movie, but when I try to access it, it doesn't work. We can see the same movie and access it ok on our mac mini and the ipad, what is wrong? It is very frustrating.

Hi Belliefromvic,
Welcome to the Apple Support Communities!
What I would recommend in this situation would be first restarting the Apple TV by following the instructions in the attached article. If the issue continues, I suggest reading and working through the Resolve network or streaming issues section of the article.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/HT200197
Have a great day,
Joe

SOME MUSIC IS SHOWING AS PURCHASED IN THE ITUNES STORE BUT HAS NOT PORTED ACROSS TO MY MUSIC LIBRARY

SOME MUSIC IS SHOWING AS PURCHASED IN THE ITUNES STORE BUT HAS NOT PORTED ACROSS VIA ICLOUD INTO MY MUSIC LIBRARY. CAN ANYONE HELP

Hello stuartfromwillenhall,
Thanks for using Apple Support Communities.
It appears that you want to download some previous purchases from iTunes. To download these items please see the directions in the article below.
Download past purchases
Cheers,
Alex H.

HT1819 I noticed that some of my podcast are missing from the iTunes store. What is the cause of that?

I noticed that some of my podcast are missing from the iTunes store. What is the cause of that?

That suggests that the tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT1689 I keep getting booted out of the itunes store on my brand new iPod touch. What can I do to fix the problem?

I just got my son a new iPod touch and he is trying to use the itunes store but it keeps booting him out and back to the main screen with all of his apps on it. I've tried it myself several times and it does it to me as well. I have an iPhone and have never had this issue. Does anyone know what the issue is? He is not thinking this is the greatest Christmas present at this point.

Hi Sam From ME,
Thanks for using Apple Support Communities. I would suggest restarting your iPhone and seeing if the issue continues, and if it does, try resetting your iPhone as well:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

Why are some of the songs im downloading from the itunes store appearing on my phone twice?

not all the ones i bought are doing this but most of them are. how do i fix this?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
Apple do a battery replacement service - in the US the cost for replacing the battery in an iPod Classic is $59 : http://www.apple.com/batteries/replacements.html

TS4062 For some reason my Ipod will not connect to Itunes store nor will it sync.whats up with this?

For some reason my IPOD touch will not connect with the Itunes store nor will it sync with my PC. Whats up with this?

How To Fix 0×80090318 and related errors – Windows 7, XP & Vista
Also Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

TS1424 Some but not all of my purchases from iTunes store (TV shows) have been downloading in a Quicktime format that can't be viewed via iTunes or on apple TV (1st gen). I get error message when I try to convert.

Since I have a new iMac and now use Mountain Lion, I am observing that TV shows purchased in iTunes sometimes download in a Quicktime format that will not open in iTunes. In some but not all cases, I right click "open in" and select iTunes and then it will play. However, this doesn't always work. When I open in Quicktime and try to export to iTunes, that won't work. When I try Wundershare's Video conversation program, it won't even accept the file. What's going on here? Any ideas? Please reply [email protected] with any suggestions.
Kathy

Thanks for the help Ricky.
I did put my iPod into DFU and iTunes recognized it in restore mode. After restore I am back where I was before - iTunes cannot connect because of an unknown error.
I have installed Jailbreak to see if I can bypass itunes but haven't succeeded. I can't get my computer to recopgnize the iPod as a device.
I'll take it to a Genius bar next time I am in the area of one. Until then I'll probably continue to try hacks to get it connected.
Dan

TS1368 cant sign out or into itunes store without getting an "unknown error 0x800B0101" please help!!

i cannot sign out or into my account, but the store still remembers my name! i keep getting "unknown error 0x800B0101" no advice relative to that code has worked thus far, im extremely frustrated

I received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
3) In the Preferences menu, click the Advanced tab
4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.

I created my itune store in Thailand. However, i cant download some songs or tv show with my Thai Itune Store. What can I do to change it so that I can download songs and tv from USA.

I would like to download songs and tv shows from USA but i cant as i am using Thai Itune. What should I do so that I can download the songs i like?

You would have to see which type of things it is blocking. Most likely to do with copyright law of your country or where the content is alowed to be distributed. If it's a genuine problem you should maybe try using a proxy server though.
Ryan

Why are some songs not available in the U.S. iTunes Store?

There is a song called "The Moment I Knew" by Taylor Swift. I want to get it off of the U.S. iTunes Store, but it's only available as a ringtone, not a song. And the weirdest thing is that the song is available in other countries along with the Deluxe Edition of Red, but in the U.S., Taylor Swift usually releases the bonus tracks as singles. I need to know!!!

It is not currently available in the US Store. So, you won't be able to get it via iTunes. You can purchase the Red Deluxe CDs at Target, which has the song on them.
Cheers,
GB

*HELP* Some audio tracks I just downloaded from the iTunes store don't play all the way through, they stop in the middle!!

*HELP* It's like they didn't download right, why are the tracks not playing?? I might have been transferring my music library to an external hardrive at the same time, would that affect the files downloading properly? (but I'm pretty sure I did that after the tracks were done downloading). Can anyone help???

http://http://support.apple.com/kb/index?page=search&src=support_site.kbase.sear ch.searchresults_suggested.search&product=&q=itunes%20download%20wont%20play
Maybe you can find something here, you can also call Apple Support, or try online support.

Re: Why am I having trouble on my sign out with the Itunes store tab (like it stays highlighted) and it will not close out either?

I also have this same question listed under: the Itunes Store category. There are bit more details listed for the question as above. Please help.

You question would probably best appear in iTunes for Windows (you have a PC right?)
https://discussions.apple.com/community/itunes/itunes_for_windows
I suggest reposting there, with a detailed description of what you did, and what messages appeared, etc.

Is there a way to auto sign out from itunes store when itunes is closed?

We have multiple libraries on one PC (Win7). Each user has their own Itunes account and their own Itunes library. When Itunes is closed and then reopened into a different library, the Itunes Store remaines signed in to the last user who signed in. I would like to automatically sign out of the Itunes store when Itunes is closed. Anybody have a suggestion?

Hi,
iChat and Messages 7 (Mountain Lion) had a pane in the App Menu > Preferences called Alerts.
This could see the Sounds in iChat (or Messages), the System Sounds defaults and anything you had stored in ~/Library/Messages and you could set any of these Sounds to any of the 17 actions as a global choice
As in Maverick if you highlight a Buddy in a Buddy List and then use CMD + i (Get Info) you could similarly set sound to individual Buddies.
You cannot do this in Mavericks/Messages 8 as the Alerts Pane have disappeared.
You cannot turn Off the sounds the app makes for the various different actions such as Video Invite or File Transfers.
You can no longer set individual Buddy sounds either.
There has not been a way to do this for iMessage Contacts.
9:28 pm Sunday; December 8, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Need to Log Out of Itunes Store

Every time I try to install an application I have to enter my Applestore password, but my girlfriend had logged in on my ipod with her account and now it will only ask for her password. How to I switch log ins. I've tried logging out of the Itunes store, but it still remembers her ID and asks for her password.

When you get the prompt, you can overtype her ID with yours, and then enter your own password.

Some idiot took 7.72 out of my iTunes Store balance

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