Some iPhones connect other wont

Hi all,
I am having a frustrating problem. We are a small buisness with about 25 employees running SBS 2003 as our email provider, so basically it is an Exchange 2003 system. We have had about 5 users with iPhones that have been getting email using Active Sync with no issues for over a year. These are both 3G and 3GS phones. Here is the problem.
Anotehr employee just got an iPhone for xmas and I set it up to recieve email exactly like the others, yet he can not connect and we are getting a ton of active sync errors in App. log all reffering to his account. The strange thing is I set up my account on his phone and it works, yet if i set up his account on my phone it doesnt work. This leads me to believe that it is an account setting in Exchange, however I have compared all this user's settings to mine, and they all appear to be identical.
Does anyone have any idea what is going on here?
Thanks.

We are experiencing the same issue. I believe it is either a limitation of the iPhone or ActiveSync. What I mean is, the users that cannot sync are the ones who have over 15k+ messages in their folder. As soon as the folder that we want synced is trimmed/cleaned out to a decent amount of messages (5k-10k messages) it seems to sync fine.
...so...is there a limitation/bug either on the iPhone or activesync that prevents syncing if a user has an absurd amount of messages?

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