Some keys don't work in combination with Shift

Okay  so I have the Pavilion Sleekbook  15-b011nr 
Serial Number:   [Personal Information Removed]
Product Number:   C6N92UA
and today I noticed certain keys don't work in combination with the left Shift for example, Shift+S (both left and right), Shift+M, Shift+Z, Shift +X, Shift+C don't work, shift+F does work but gives me this FV. same with j it gives me JM instead. I installed an updated bios, ran a diagnostic test using F2 and under the compenant test for the keyboard it failed and gave me this
keyboard test failed
failure Id # U375BD-6m96P5-MFPX1F-G03B03 
product id # C6N92Ua#aba
now while trying to type all this I found other letters now working as well as me not being able to input the semicolon with either shift key. frustrating since I got this laptop in June so it's still under warranty. Has anyone else encountered this problem and if so how do i fix mine? I'm pretty tech savvy so feel free to let me know, or is my only option is a replacement from HP?
Thanks!

Hi hzapata, I know that it work fine, after Load preset, but why You lost the default configs?
Is this my question to Smit.

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