Some keys on my pavilion dv7 notebook keyboard not working

For a while now my backspace key and a host of other keys distributed across the keyboard, some on the main alphanumeric key area and others on the numeric key area, are not working. Even after reinstalling windows it's still the same. I tried removing the battery, pressing the power button for about 15seconds then replacing the battery cuz I heard it would reset the motherboard, but nothing changed. Please what else can I try.

Next step is to replace the keyboard. Keyboards tend not to be very expensive and replacement on your model is not too difficult. If you want to try it we need to know the country you live in to find the part.

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HP Pavilion g4 Notebook Keyboard not working

I own a HP Pavilion g4 1015dx Notebook PC.
Since the last few weeks my laptop was making a lot of noise and also was not performing well. So, I read an article in HP's website about cleaning the fan.
So, I disassembled my laptop and cleaned the fan. Then, I put together all the things as it was before(at least I think I did). Then I turned on the laptop and the keyboard was not working. I checked the device manager and it showed 'keyboard wroking properly'. So, once again I disassembled the laptop and I couldn't spot the problem. There's three plastic cable strips connected to the motherboard from the keyboard case. One runs to the power button and the other two run to the touchpad. So, I do not see any wires directly connected to the motherboard from the keyboard. In device manger, it shows the keyboard as PS/2.
I haven't lost any inner laptop parts and to the best of my knowledege I have kept the things as they were. Can anyone help me with this problem??
Yeah and one more thing... there was a BIOS update before me doing all these things.
This question was solved.
View Solution.

never mind. I forgot to connect the keboard cable to the motherboard.

HP Pavilion dv7-3112sa keyboard not working

I know ive posted this before but i was wondering if anyone else can help as its still not solved.
the q w e r u i o p and the up and left arrow keys do not work on the laptop keyboard.
I have tried uninstalling the standard ps/2 keyboard and rebooting. I have also tried to get rid of the dust and crap from the keyboard and battery but still no luck.
any help would be much appreciated.
Andy

hello,
i have the same problem with my DV7-3030ED.
i was wondering if you already have an answer for this problem.
tried an old keyboard and got the same problem (qwer-uiop not working)
on a usb keyboard it works fine.
greetings willy from holland

HP Pavilion dv9825nr Notebook PC not working

Hi..Please help!!!!!!!!!
I have an HP Pavilion dv9825nr Notebook PC, with Windows Vista, in dire need of help. My computer stopped working a couple of days ago. I keep getting an error message on blue screen that says a problem has been detected and Windows have been shut down to prevent damage to your computer.
If this is the 1st time that you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any windows updates you might need.
If problems continue disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer, press F8 to select Advanced Start Up options, and then select safe mode.
Btw, my battery went dead so I replaced it an new one by a company named Anker. It's a 14.4V. It's identical to the one that HP provided so I thought. At any rate, I just inserted the new battery after one day in my computer and the next day I received the message above.
Can someone please help me fix my computer. Any help would be greatly appreciated.
Thanks in advance
Karen

Try to disconnect the battery and plug unit up to AC power and see if you still get the blue screen
I work for HP.
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Please mark Accept As Solution if this resolves your issue.

Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

My touchpad driver stopped working today afternoon. It was working perfectly and suddenly it stopped and i have recently (last week) purchased it. I uninstalled and the reinstalled the driver but still its not working. Please help me.. Also, please note down my Notebook details:
HP Pavilion 15 Notebook PC
{Private Information Removed}
Product number: E3B55PA#ACJ
Windows 8 Single Language 64-bit
Date of Purchase: 24 Aug. 2013
Regards,
Yash Bansal
{Private Information Removed}

I tried Uninstaling Synaptics Touchpad drivers through Control Panel > Programs and Features, rebooted the computer and install updated one from Drivers Download (sp61881.exe) but it did not helped. The touchpad is still the same. I am getting the below error when i am tring to access the Mouse Properties.
Urgent help will be highly appretiated. Waiting. Regards,Yash

Pavilion dv7 fingerprint reader not working

Hi.
My HP Pavilion dv7 fingerprint reader isn't working. I have the SimplePass software that's powered by AuthenTec. When I open the SimplePass software, it doesn't seem like it knows I have a fingerprint reader.
I've tried installing new drivers but I can't seem to get anything to work.
Any help is really appreciated.

lyscarn,
Could be the order in which you are doing things, could be the HP SimplePass version would be happier on a different version, could be that you just need to kick the system (metaphorically speaking).
Assuming you are running Windows 7 or Windows 8 AND that you are not running Digital Persona
then
the following may help.
Find, open, and follow the instructions in the file named: Simple Instructions to Upgrade HP SimplePass
Kind Regards,
Dragon-Fur

My pavilion dv7 speakers are not working. neither is the jack for headphones. is it the sound card

The sound was great a couple weeks ago, but now all of a sudden its not even working. The laptop has been in one place the whole time and was not bumped or anything.

Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Savethe latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop and install using the downloaded file.
```````````````````````````````````````
If still no sound,try a hard reset.Disconnect all external devices first.
1-remove power cord and battery
2-press power button for 30 seconds
3-reinstall only power cord for first startup.
4-power on
``````````````````````
If still no resolution ,enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop. Reset to Default settings,(usually tap F9,check bottom of screen), Save & Exit.
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Hp pavilion dv7-4152si subwoofer not working after updating bios

hi there,
i have recently updated my bios and since then i do not have any sound coming from my subwoofer.
when i go into my bass management settings, it tells me that my subwoofer is not present.
i tried to update the driver, but after that i could hear no sound whatsoever, so i rolled back the drivers.
any help would be appreciated, thanks!

Hi
I'm experiencing the same issue with my dv7-4152si. Have you find a way to resolve this issue?
I had a look in my beats but can't find a subwoofer setting at all.
Kind regards
Louis

Hp pavilion dv7 notebook numeric keypad not working

The numeric keypad on my hp pavilion dv7 notebook does not work. I can't get the num lock to work or any of the number keys to respond.

Hi,
While this could be a hardware issue, it's always worth trying the following.
Open windows Control Panel, open Device Manager, expand Keyboards, right click the entry 'Standard PS/2 Keyboard' and select Uninstall.
Shutdown the notebook.
Then unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Note: If the keyboard doesn't work when trying to access or navigate the Bios Menu, then this is probably a hardware fault.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

How do I enable TPM in the bios on Product name: HP Pavilion dv7 Notebook PC

Hi,
I have run into a problem trying to enable MS Bitlocker on Windows 8.1 on
Product name: HP Pavilion dv7 Notebook PC
BIOS version is: F.1C
In the Windows UI, the TPM (Trusted Computing Module) management console says that I need to enable TPM in the BIOS.
Issue:
There does not appear to be any proverbial "on" switch in the BIOS for TPM versions 1.2 (or 2).
Question:
Anyone out there know how to resolve this?
I know there may be a way to get around this using group policy on the machine or to buy a USB key solution.
Looking for the hardware solution in the laptop if possible please.
Thanks in advance for any help.

Hi:
As far as I am aware, HP consumer notebooks do not have a Trusted Platform Module chip.
Check the device manager...if there is a TPM chip, there will be a Security Devices category in the device manager, and you would see the TPM chip listed under that category.
If not, then there isn't one.

Hp Pavilion dv7 notebook Beats Audio speakers on their way out.

my beats audio speakers on my hp pavilion dv7 notebook computer have lost much of their volume and i'm not getting clear sound.

Get your Product Number by pressing Fn + Esc key or check the Service Tag attached to bottom, may be under battery.
Go to the link below.Enter your Product Number .After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
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**Click Accept as Solution on a Reply that solves your issue to help others**

HP Pavilion g6 Notebook PC - Keyboard not working

HP Pavilion g6 Notebook PC - Keyboard not working
My Windows 8 - 64 bit laptop keyboard stopped working. I tried to uninstall and reinstall as explained in the support pages. but doesn't seem to work. Is it dead? what is the solution. Please help
Thank you

Hi,
While this could be a hardware issue, it's always worth trying the following.
Open windows Control Panel, open Device Manager, expand Keyboards, right click the entry 'Standard PS/2 Keyboard' and select Uninstall.
Shutdown the notebook.
Then unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Note: If the keyboard doesn't work when trying to access or navigate the Bios Menu, then this is probably a hardware fault.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion dv7 Notebook starting with Blank White Screen--Help??

I've had an HP Pavilion dv7 Notebook for a couple years now. Today I go to start it up (without the power cord plugged in), and a completely white screen appears. I'm thinking, maybe it's still starting up/working some kinks out. Then I hear the Windows 7 twinkling start up sound that usually happens when you get to your log in screen. So it seems the computer itself is working, but there is zero display on the screen. If anyone has any good advice/experience with this/knows how I can fix it or what I should do, PLEASE let me know! Computer problems are so distressing

I had this problem with my father's pavillion.
There was a broken pin in the screen socket on the motherboard so I guess it was always making poor contact until one day this pin must have broken off completely and the screen would only display completely white.
I inserted a fine solid wire (not multi-strand) into the plug at the right point so that it only just stuck out enough to make contact with what was left of the pin in the socket, whilst being fully inserted into the plug.
I then taped the plug/socket together to make sure it didn't loose contact by coming loose.
Seems to have solve the problem in the short term (but the socket should need replacing for a long-term fix).

HP Pavilion dv7 Notebook PC graphics card issues

I have a HP Pavilion dv7 Notebook PC (Product number: QG704EA#B1A) with an AMD radeon HD 6700M graphics card. Most of my games crash, im always given a graphical error, i experience freezes, lagging and general overheating. This only happens when playing games.
I have done every update Intel, radeon and hp offers and nothing works including bios updates. All my research tells me its just a bad compatibility with the graphics card. Can that really be true? Have i wasted over a thousand euro on just bad hardware??
My warrenty expired already, i had no idea this could happen with a laptop.

hi ,
welcome to HP support
your problem needs some effort to be solved
i can understand your setuation so i will help you
HW problems
>> you may have a cooling system problem check the cooling system
>> use cooling fan program to check the temps
SW problems
>> use a good OS version / i recommend Win 7 Enterprise x64
>> make sure you have no viruses / i recommend using NORMAN malware tool
>> make sure that the system partition (C) has a good free space
>> make sure you are using the latest drivers
>> make sure you have all the drivers available for you
>> VGA driver is very important use the one provided from HP drivers website not from any site even AMD.com
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!
Mark Th. Antonio
Faculty Of Engineering Alexandria University

The "alt, ctrl and shift" on the left side of my keyboard keys integrated notebook did not work. What should I do?

The "alt, ctrl and shift" on the left side of my keyboard keys integrated notebook did not work. What should I do?

Hi Luis Fernando Garcia,
Thanks for using Apple Support Communities. This article has troubleshooting for keys not working on your keyboard:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Some keys don't work as expected
From the Apple menu, choose System Preferences.
From the View menu, choose Speech.
Click the Text to Speech tab.
If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
Click the Universal Access pane in System Preferences, click the Keyboard tab.
Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
In the Universal Access pane, click the Mouse tab, and make sureMouse Keys is turned off. With Mouse Keys enabled, you cannot use the Numeric Keypad to enter numbers--instead the keypad moves the pointer (cursor). (There is an option to enable Mouse Keys with five presses of the Option key; you may want to turn that option off to avoid accidentally enabling it.) If Mouse Keys is enabled and you are using a keyboard with no numeric keypad or Num Lock function, seeUnable to type while Mouse Keys is enabled in Mac OS X.
If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
If the issue persists, use Keyboard Viewer to help isolate the issue:
Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.
If the keyboard is connected and detected by Mac OS X, the keys you type will highlight in the Keyboard Viewer window. Open TextEdit (or any text application), and try to type something using the keys that were previously not responding to see if they highlight in Keyboard Viewer.
Cheers,
- Ari

Some keys on my pavilion dv7 notebook keyboard not working

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