Some kind of error message...not sure what to do!

So my 20GB iPod is showing some kind of error message when I either try to turn it on or charge it. The error is a picture of a little iPod who has an unhappy looking face and there is an exclamation point next to it. I have no idea whats going on with the iPod but I have had it for like 2 years so I'm not sure if it's the battery going bad or what.

See these troubleshooting articles.
My iPod is sad.
iPod displays a "sad iPod" icon.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod/folder and ! icon.
You can arrange online service here.
Service request.

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