Some links and social network features not active in user profile service for some users in sharepoint 2013

Hi everyone,
I installed user profile service and synchronize. When I go to my site by administrator user every things is OK.
But when I login by another user the my site is look like this
Please guide me to resolve this problem.
Thanks in advance.

Can you please check and share mysite setting details. Check for below:
Create a site collection at the root using the My Site Host template
Assuming you want users’ MySites to be created at
http://mySiteHost/personal/[John_Smith], create a Managed Path for the web app. The path should be personal, and the type should be
Wildcard Inclusion.
In User Profile Service Application, set My Site Host location to
http://mySiteHost, and
Personal Site Location to personal.
Enable Self-Service Site Creation for the web app
Check when the timerjob was mysite last executed. Try to manually run them
Check ULS Log for possible error and share error details with us
If this helped you resolve your issue, please mark it Answered

Similar Messages

  • The code you entered is invalid. Please try again.   I bought the card at my school book store today and the code is not activating.  Paid almost $250 for this I need this to activate.

       I bought the card at my school book store today and the code is not activating.  Paid almost $250 for this I need this to activate.  It is for Adobe Creative Cloud 12- month prepaid membership.  The card says it is windows and mac compatible and I am using Windows.  It is Student and Teacher Edition and I am a student.  I also have light room 5 which was purchased the same way and it works. 

    Hi johnashton07,
    We have noticed that some of our customer's tends to miss-type the code as there is a bit of confusion around the font of the redemption code.
    Common miss-type issues  found are mentioned below.
    Zero(0)  -  letter "O" as in Oscar.
    Five (5) - Letter "S" as in Sam.
    Two (2)  - Letter "Z" as in Zolo.
    Kindly try replacing these characters and please revert to the PM.
    Thanks,
    Atul Saini

  • Please help! i have broken my iphone, screens is totally smashed and black, photos are not on my icloud on pc for some reason, how do i get them onto my icloud without being able to use the phone? despratly need to acsess these photos on my pc.

    please help, i have smashed my iphone 4 and the screen is black, but phone is still turned on and ringing. i had set it up icloud on my phone and pc before hand but not sure if i did it correctly as no photos are showing up on my pc, is there anyway i can get the photos from my phone to icloud via the pc, not being able to use the phone atall? or would i need to go on setting on the phone? please help i really need the photos of my children

    Don't try to use iCloud for this.  Instead, import them to your computer using your usb cable as explained here: http://support.apple.com/kb/HT4083.  That will import photos and videos from your camera roll.  You might also want to back it up before repairing or replacing it.  You can do this by connecting it to your computer, opening iTunes, then going to File>Devices>Back Up; and to File>Devices>Transfer Purchases.  This backup can later be restored to your repaired or replaced phone to recover your data.

  • W7: User Profile Service service failed at log on: Apparently W7 is no longer creating any user profile data other than username and picture.

    First time poster, but I think I've done my homework on this issue.
    This issue has similar symptoms to a problem with vista: http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html
    However, it is definitely not the same issue (see further).
    Current Config:
    HP dv7-1450.
    W7 RC 7100 x64
    Last update (up to date as of 8/31/09) installed succesfully 8/26/09 and should be unrelated to this issue (not verified yet by a pre-update restore).
    Running with Admin account while diagnosing/troubleshooting.
    Currently have two working accounts, one standard, one admin.
    Symptom:
    New user accounts cannot be logged into.  On an attempted login to the new account, the following information is displayed on the login screen:  "The User Profile Service service failed the logon.  User profile cannot be loaded."  Windows then logs off the operator and returns to the initial user selection screen.  All other aspects of use are normal.
    Current Diagnostics:
    First attempts to resolve this problem were to recreate the new account.  This was attempted when logged in as both Standard and Admin.  This was also attempted under safe mode.  This has been attempted with virus protection disabled.  All to no difference in the symptom.
    The similarity to the Vista issue (linked above) caused me to check the registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ for the new profile (as suggested by that link).  Unlike that issue, there simply is no entry for the new user.  Examination of the new log entries from creation of account to attempted log in provides the following entries:
    Level Date and Time Source Event ID Task Category
    Information 8/31/2009 12:34:31 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
    Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Profiles> failed a notification event.
    Information 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
    Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Sens> failed a notification event.
    Error 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1500 None "Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.
    DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory request was completed.
    Warning 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\TEMP\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
    DETAIL - Access is denied.
    Error 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1511 None Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
    Warning 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\{New Username}\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
    DETAIL - Access is denied.
    Naturally I started with the earliest error first, and decided to look to see what is going on.  The file that is trying to be copied is there, but the destination folder does not exist.  As near as I can tell, whatever process (the User Profiles General Service?) is trying to perform the copy does not have sufficient access to perform the operation.  Specifically I suspect it may not be able to create the appropriate folders before performing the copy.  Interestingly, it appears that when windows attempts to open/create a temporary account profile, the same issue occurs.  Since there is no registry entry either, I suspect that the issue also extends to the creation of registry keys, but I am not familiar enough with the sequence of events in the creation of a user profile to determine if this would come before or after a user profile's first login.
    I attempted to find more information, and was able to investigate the UPS diagnostic event log (for a different, but identical attempt at creating and using the new profile).  The following two (unhelpful to me) log entries were generated.
    Level Date and Time Source Event ID Task Category
    Information 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1002 (1001) "The description for Event ID 1002 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    The message id for the desired message could not be found
    Information 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1001 (1001) "The description for Event ID 1001 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    It seems to imply that the User Profiles Service may be corrupted, but this may also be unrelated.  I do not know how to specifically repair this service anyway (but am open to try it if someone can walk me through it a bit).
    There's the info.  I'd like to figure out how to watch the account creation process in more detail to see if I gleen more, but I don't have the experience to know what to do to enable such a log.  I will not perform a reinstall and am loath to do a restore, instead looking more for a cause and effect repair: something that would actually help MS fix the problem rather than have the customer fix the symptom.
    Thanks in advance to responders!

    First time poster, but I think I've done my homework on this issue.
    This issue has similar symptoms to a problem with vista: http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html
    However, it is definitely not the same issue (see further).
    Current Config:
    HP dv7-1450.
    W7 RC 7100 x64
    Last update (up to date as of 8/31/09) installed succesfully 8/26/09 and should be unrelated to this issue (not verified yet by a pre-update restore).
    Running with Admin account while diagnosing/troubleshooting.
    Currently have two working accounts, one standard, one admin.
    Symptom:
    New user accounts cannot be logged into.  On an attempted login to the new account, the following information is displayed on the login screen:  "The User Profile Service service failed the logon.  User profile cannot be loaded."  Windows then logs off the operator and returns to the initial user selection screen.  All other aspects of use are normal.
    Current Diagnostics:
    First attempts to resolve this problem were to recreate the new account.  This was attempted when logged in as both Standard and Admin.  This was also attempted under safe mode.  This has been attempted with virus protection disabled.  All to no difference in the symptom.
    The similarity to the Vista issue (linked above) caused me to check the registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ for the new profile (as suggested by that link).  Unlike that issue, there simply is no entry for the new user.  Examination of the new log entries from creation of account to attempted log in provides the following entries:
    Level Date and Time Source Event ID Task Category
    Information 8/31/2009 12:34:31 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
    Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Profiles> failed a notification event.
    Information 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
    Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Sens> failed a notification event.
    Error 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1500 None "Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.
    DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory request was completed.
    Warning 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\TEMP\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
    DETAIL - Access is denied.
    Error 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1511 None Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
    Warning 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\{New Username}\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
    DETAIL - Access is denied.
    Naturally I started with the earliest error first, and decided to look to see what is going on.  The file that is trying to be copied is there, but the destination folder does not exist.  As near as I can tell, whatever process (the User Profiles General Service?) is trying to perform the copy does not have sufficient access to perform the operation.  Specifically I suspect it may not be able to create the appropriate folders before performing the copy.  Interestingly, it appears that when windows attempts to open/create a temporary account profile, the same issue occurs.  Since there is no registry entry either, I suspect that the issue also extends to the creation of registry keys, but I am not familiar enough with the sequence of events in the creation of a user profile to determine if this would come before or after a user profile's first login.
    I attempted to find more information, and was able to investigate the UPS diagnostic event log (for a different, but identical attempt at creating and using the new profile).  The following two (unhelpful to me) log entries were generated.
    Level Date and Time Source Event ID Task Category
    Information 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1002 (1001) "The description for Event ID 1002 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    The message id for the desired message could not be found
    Information 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1001 (1001) "The description for Event ID 1001 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    It seems to imply that the User Profiles Service may be corrupted, but this may also be unrelated.  I do not know how to specifically repair this service anyway (but am open to try it if someone can walk me through it a bit).
    There's the info.  I'd like to figure out how to watch the account creation process in more detail to see if I gleen more, but I don't have the experience to know what to do to enable such a log.  I will not perform a reinstall and am loath to do a restore, instead looking more for a cause and effect repair: something that would actually help MS fix the problem rather than have the customer fix the symptom.
    Thanks in advance to responders!
    To resolve this issue, I suggst you delete the file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm.Arthur Xie - MSFT

  • Error creating a new user profile service application: The specified database is not a valid synchronization database

    When trying to create a new user profile service application on a new SharePoint install I get the following error:
    "The specified database is not a valid synchronization database"
    The installation then fails and does not create the third database. 
    I found some threads with similar problems but it involved upgrading an existing db.  In this case we want to create a new one.  Here is the relevant ULS log info:
    Starting schema provisioning of SynchronizationDatabase 'SP15_TEST_ENT_SyncDB'
    Provisioning the SP15_TEST_ENT_SyncDB database with the script at C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\Template\SQL\SPS\drop_procs.sql.
    Provisioning the SP15_TEST_ENT_SyncDB database with a script stream.
    Ensuring that the SP15_TEST_ENT_SyncDB database exists . . .
    The SP15_TEST_ENT_SyncDB database does not exist. 
    It will now be created.
    Setting the AutoClose option to False on the database SP15_TEST_ENT_SyncDB.
    Setting the ArithAbort option to True on the database SP15_TEST_ENT_SyncDB.
    Setting the TruncLogOnChkpt option to True on the database SP15_TEST_ENT_SyncDB.
    Starting schema evaluation of existing SynchronizationDatabase 'SP15_TEST_ENT_SyncDB'
    Validate Database: validating sync database
    Validate Database: validation failed: Error code -2
    Application error when access /_admin/NewProfileServiceApplicationSettings.aspx, Error=The specified database is not a valid synchronization database 
     at Microsoft.Office.Server.Administration.SynchronizationDatabase.Provision()   
     at Microsoft.Office.Server.Administration.UserProfileApplication.Provision()   
     at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.NewProfileServiceSettingsPage.DoCreateApplication()   
     at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.NewProfileServiceSettingsPage.OnOkButtonClick(Object sender, EventArgs e)   
     at System.EventHandler.Invoke(Object sender, EventArgs e)   
     at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)   
     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    Microsoft.SharePoint.Administration.SPDatabaseException: The specified database is not a valid synchronization database  
     at Microsoft.Office.Server.Administration.SynchronizationDatabase.Provision()   
     at Microsoft.Office.Server.Administration.UserProfileApplication.Provision()   
     at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.NewProfileServiceSettingsPage.DoCreateApplication()   
     at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.NewProfileServiceSettingsPage.OnOkButtonClick(Object sender, EventArgs e)   
     at System.EventHandler.Invoke(Object sender, EventArgs e)   
     at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)   
     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    Getting Error Message for Exception System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.SharePoint.Administration.SPDatabaseException:
    The specified database is not a valid synchronization database   
     at Microsoft.Office.Server.Administration.SynchronizationDatabase.Provision()   
     at Microsoft.Office.Server.Administration.UserProfileApplication.Provision()   
     at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.NewProfileServiceSettingsPage.DoCreateApplication()   
     at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.NewProfileServiceSettingsPage.OnOkButtonClick(Object sender, EventArgs e)   
     at System.EventHandler.Invoke(Object sender, EventArgs e)   
     at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)   
     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   
     at System.Web.UI.Page.HandleError(Exception e)   
     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   
     at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   
     at System.Web.UI.Page.ProcessRequest()   
     at System.Web.UI.Page.ProcessRequest(HttpContext context)   
     at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()   
     at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
    I Tried to create another one under a different name (databases also) and I get the same error. 
    The SharePoint instance has the march mandatory update installed.  The sql instance we are using is an existing SQL cluster for other SharePoint poc's. 
    Has anybody seen this issue before? 

    I had the same problem and could not figure out what was wrong for the longest time.  I then had the idea to check in the model system database to see if there were any extra custom tables in that database.  Any tables that are in the model database
    are put into any new database when it is created.  I had some custom tables in the model database so I deleted the custom tables in the model database and deleted the failed user profile service application and its databases and then tried to recreate
    the user profile service application again and it worked with no errors

  • Trying to log in and message reads: User Profile Service failed the logon. Profile Cannot be loaded

    When I try to log on by clicking my user icon, I'm getting a message that reads:  The User Profile Service service faied the logon.  User Profile cannot be loaded.

    Hi,
    Check the guide on the link below to see if any of the options ( particularly using windows System Restore ) helps.
    http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loade...
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Error message when accessing iTunes Store: "iTunes could not connect to the iTunes Store. The network connection timed out.   Make sure your network settings are correct and your network connection is active, then try again." Internet's fine! Please help!

    Everytime I try to access the itTunes Store, this is the message I receive:
    iTunes could not connect to the iTunes Store. The network connection timed out.
    Make sure your network settings are correct and your network connection is active, then try again.
    The internet connection is fine. I don't know how to fix this problem, and in the meantime I cannot connect at all to buy songs. Thanks for your help.

    I feel you pain i'm haveing the same problems here.
    iTunes could not connect to the iTunes Store. The
    network connection timed out.
    Make sure your network settings are correct and your network
    connection is active, then try again.
    does anyone plz have some insight for us.

  • When i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

    when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

    I am having similar issues except that the store starts to load, then stops, then I only get iTunes Store in gray letters on a white screen. I can access playlist and the other stuff. Like flamesgirl, I contacted them and they just keep sending me links of stuff to try which I had already seen on the Apple website and nothing works. I posted the question on another forum I belong to and one responder said her husband was in an Apple store and asked about this problem as he was having the same issue. They said an update would be coming out soon as they were aware of the problem. Who knows.

  • IPod Touch 4gen disabled "The iPod Software update server could not be contacted" Make sure your network settings are correct and your network connection is active or try again later.  Please help!

    My daughter forgot her passcode.  Her iPod Touch 4gen is disabled.  I've tried everything I've read online.  I get to the "Restore" part on iTunes and then I get the message, "The iPod Software update server could not be contacted.  Make sure your network connections are correct and your network connection is active or try again later."  How can this be so hard to do?  Why isn't there a simpler solution.  I live 2 hours from the nearest Apple store.  Any advice you may offer would be very much appreciated.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • HT1768 itunes could not connect to itunes store.  The network connection timed out.  Make sure your network settings are correct and your network connection is active, then try again.

    I keep getting this error message when I try to log into Itunes, has anyone else seen this error?  If so how did you fix it?
    Itunes could not connect to itunes store.  The network connection timed out.  Make sure your network settings are correct and your network connection is active, and try again. 

    Have you disabled any firewall and security/antivirus programs?  This seems to have helped the vast majority of people who have posted the same problem in this forum.

  • I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?

    I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110676)

  • When trying to sync to upgrade I get a message "Ipad software upgrade server could not be contacted." Then next message "Make sure your network settings are correct and your network connection is active or try ag

    when trying to sync to upgrade I get a message "Ipad software upgrade server could not be contacted."
    Then next message "Make sure your network settings are correct and your network connection is active or try again"
    iPad, Windows Vista

    Try rebooting your router and or cable modem. Unplug it/them for about 30 seconds and then plug back in. See if it works then.
    Reboot your iPad as well.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Bbm and social network cannot connect

    have problem with my blackberry curve 8520......i could not connect to my bbm and social network...ask my provider..they say it my blackberry has been suspended from blackberry server....so pls help me..just use my blackberry for a few days.....

    Do you have an active blackberry data plan on your account rather than a standard carrier data plan? You will need one of these in order to use these features.
    If you bought the phone brand new from your carrier and they are saying the pin is blocked then I would ask them to change it.
    If you bought your phone elsewhere and the pin is showing blocked then I would take it back to the shop where you bought it to get it exchanged.

  • Make sure your network settings are correct and your network connection is active, or try again later; Have been trying to fix for ages.

    Hi Everyone, been struggling all day to restore my settings on my ipod, as my little brother has put a restriction password in place and made me not able to get into Safari, iTunes, Camera which I really need. I have tried everything, resetting my proxy settings, turning off the firewall, changing my network location, ran diagnostics. Everything seems fine on that, I post below my results. I also tried restoring from the device, but with the restrictions code in place I can not do so. And everytime I am dowloading the software update before the restore it comes up with 'Make sure your network settings are correct and your network connection is active, or try again later'. I have been using google for ages and am not sure what I have missed.
    I am using Windows 7 with an Acer Notebook.
    DIAGNOSTICS:
    Microsoft Windows 7 Enterprise Edition Service Pack 1 (Build 7601)
    Acer Aspire One 753
    iTunes 11.0.2.26
    QuickTime 7.7.3
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 00BCBEE0093E4EF0
    Current user is not an administrator.
    The current local date and time is 2013-04-05 19:32:36.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:     {E1CB97AA-CDFF-4C43-8F63-658D7E70A39F}
    Description:     Intel(R) Centrino(R) Advanced-N 6205
    IP Address:     172.16.42.14
    Subnet Mask:     255.255.255.0
    Default Gateway:     172.16.42.1
    DHCP Enabled:     Yes
    DHCP Server:     172.16.42.1
    Lease Obtained:     Fri Apr 05 19:01:59 2013
    Lease Expires:     Fri Apr 05 20:01:59 2013
    DNS Servers:     172.16.42.1
    Adapter Name:     {44D6CC7B-1F1E-4F26-BBB8-18F98A868E2B}
    Description:     Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
    IP Address:     0.0.0.0
    Subnet Mask:     0.0.0.0
    Default Gateway:     0.0.0.0
    DHCP Enabled:     Yes
    DHCP Server:
    Lease Obtained:     Thu Jan 01 11:00:00 1970
    Lease Expires:     Thu Jan 01 11:00:00 1970
    DNS Servers:
    Active Connection:     LAN Connection
    Connected:     Yes
    Online:          Yes
    Using Modem:     No
    Using LAN:     Yes
    Using Proxy:     No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-02-14 17:34:33.
    **** Device Connectivity Tests ****
    iPodService 11.0.2.26 is currently running.
    iTunesHelper 11.0.2.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34.  Device is working properly.
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Connected Device Information:
    Daniel Pugh's Ipod, iPod touch (4th generation) running firmware version 6.1.3
    Serial Number:     C3XDN3C5DCP7
    Most Recent Devices Not Currently Connected:
    iPhone 4S running firmware version 5.0.1
    Serial Number:     C38GKQWZDT9Y
    **** Device Sync Tests ****
    Sync tests completed successfully.
    Kindest Regards
    Daniel (Puggy858)

    Hi Diesel vdub,
    Did that and I tried again, download stops halfway through and comes up with same message I have already quoted. Wifi Signal is 5/5, network is working, just not letting me download via iTunes.

  • After Hard Reset My Social Network is not working....

    Due to Some problem I did Hard Reset to my C7 but now My Social network is not working.
    I had reinstall the nokia software but still its not working properly.
    In the Social network all the graphics are coming like picture with a cross.

    Something is wrong because a hard reset will never leave the TC with green LED.
    What version TC.. what firmware??
    What OS on the computer?

Maybe you are looking for

  • WPC - XSLT helpers

    Hi Is there anyone who has got experience in creating an own xslt helper? I created an own xslt helper (just took the standard XsltHelperRuntimeLight and uploaded it under an own package). I did the mapping in config. (System admin - System Config -

  • How to place multiple images?

    Hi, How to place multiple images? Regards, Learner

  • Gift card not credit card

    My daughter is trying to set up an apple account to cash in her itunes gift card. the help site says

  • Which user actually makes the deployment from J2EE engine?

    What's up ? I keep getting this error when I try to deploy an ear file: Settings SDM host : vm2003server SDM port : 50018 URL to deploy : file:/C:/DOCUME1/JOS1/CONFIG~1/Temp/temp17955JSP_teste_EAR.ear Result => deployment aborted : file:/C:/DOCUME1/J

  • 10.5.2 upgrade Macbook Pro won't boot now.

    I upgraded to 10.5.2 last night on a new Macbook Pro that i bought a couple of months ago. When it boots up, i get the blue scree with the spinning indicator like its trying to do something. I left it on the screen all night, and nothing! What do i d