Some movies/categories won't connect to the itunes store.

Some movies/categories won't connect to the itunes store.  When we try to access kids/family genre it says it can't connect.  But we can see some kids/family movies from top movies, but others not? For instance when I search on a movie it finds the movie, but when I try to access it, it doesn't work.  We can see the same movie and access it ok on our mac mini and the ipad, what is wrong?  It is very frustrating. 

Hi Belliefromvic,
Welcome to the Apple Support Communities!
What I would recommend in this situation would be first restarting the Apple TV by following the instructions in the attached article. If the issue continues, I suggest reading and working through the Resolve network or streaming issues section of the article.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/HT200197
Have a great day,
Joe

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