Some of My app updates have frozen....waiting

I've tried re booting. When I touch and hold the app nothing happens. The frozen apps can't even be deleted

You already tried rebooting and you said that didn't work, so just skip that suggestion. These have worked for others in the past. YMMV.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

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I have 2 apps that have been waiting to update for a week. I don't really care about the update, I would just like to use them, but the are stuck waiting. I have tried powering down, syncing with my computer...all fails. Any ideas?

I have 2 apps that have been waiting to update for a week. I don't really care about the update, I would just like to use them, but the are stuck waiting. I have tried powering down, syncing with my computer...all fails. Any ideas?

At this point you have no choice but to update the or delete them and reinstall them since you wont be able to use them until they update - or come out of the "waiting" loop.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

HT204266 App update is frozen.

App update is frozen. Icon is greyed out and "waiting...."

I have got the same problem with my Facebook icon on iPad. I think something went wrong when I tried to do an update the last time. The icon (as described above) has been faded out for some days and is showing the word "waiting". I have tired everything I can think of (trying to delete the icon (will not work as, while the icon 'shakes', no "x" appears to left for it to be deleted). Any help welcome.
Charles Rothwell

App update froze in waiting mode won't let me do anything with app, what now?

kindle app update froze in waiting mode and will not allow me to do anything with app?

Jmills702 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application?

App Updates are Stuck Waiting

All of my app updates are in waiting mode with no progress in days. I touch one (Keynote) and the phone shows "Waiting..." and then the message comes up "Unable to Download Application." "Keynote" could not be downloaded at this time.
1) I am on WiFi, browsing works fine, have confirmed connected.
2) Does the same thing on all apps.
3) I hit update all over a week ago, and every app is not not accessible because it thinks it is being updated, even though stuck
4) Power Off/On many times
5) Hard Reset (lock button + home button until Apple logo)
I had this problem on my iPad 2 recently as well. I reset:
1) Reset All Settings -- did not fix
2) Erase All Content and Settings -- this did fix it.
The problem is that "Erase All Content and Settings" forces me to re-download all my apps (200 or so), and none of my folders are preserved. I have to then spend hours re-building all my folders, or have my apps randomly on 7 or 8 screens. I would really prefer a solution where I do not have to go to this length to get it fixed.
Any better ideas?

Any other ideas?
If I backup my phone, then "Erase All Content and Settings," will a retored backup put all of my apps back into their folders?

New software update still not downloading. Apps updates have all downloaded since iTunes issue resolved. Is the software issue also related to this, or is there another problem? This is on my iPhone 6, not my Mac.

Trying to download the iOS 8.2 software update on my iPhone 6, but it won't update. All app updates have resolved since the iTunes issue was resolved. Is the software update issue related to this as well, or is it another problem entirely?
I've synced it to iTunes, turned it off/on, etc., but still not downloading.
Any help is appreciated.
Thanks.

Hi DebC64,
So is the iOS 8.2 update not downloading to your iPhone, computer or both?
You have synced it to iTunes, that is an option to update if it's not updating wirelessly. Please see if other steps help.
Resolve iOS update and restore errors in iTunes - Apple Support
Regards,
Nubz

After restoring my device from backup, some of the apps I have purchased are missing in the purchase list

Hi,
i have backed up my device on iCloud and my computer.
After restoring my device from backup, some of the apps I have purchased are missing in the purchase list.
It seems that i need to pay for them again in order to purchase.
Can you please help?
Thanks,
Shirley

Welcome to the Apple Community.
Have you checked they are still available in the App store.
Did you purchase them all from the same account.

App updates stuck on "waiting"

I have tried to update multiple apps on my ipod touch, but every time it goes to start downloading it just stay on "waiting." No matter how long it is on the app still just stays on waiting. I restarted my device, but I do not believe that the app actually updated correctly, and it does not show up anymore in my available updates. How do I get the updates to stop stalling on waiting forever?

No, that is not the case. These are apps that I have updated before. There is no reason for the update to stay on waiting for 5 or more minutes. Installing is what takes the longest and I'm not talking about that. I click "update", put in my password, then the app just goes to waiting. It is just sitting there on my device doing nothing. This is a new problem I have found that many other users are also experiencing. I am not letting my device disconnect, these apps are not downloading, they are just freaking WAITING!

App updates in a waiting state for 3 days....!!!

Since upgrading to IO 6, I have several App updates and all have been in a waiting state for multiple days. Not one has loaded.

The credit card on my accoutn has expired , so I have to enter another credit card information in the Settings>General > Store .
Now I am able to install the apps , my compalin is that I should have got a message about the credit card while trying to install the apps , rather than that apps just disappearing without any message .
Thasnk
Bari

App updates have wrong info - cause problems in iTunes & iPhones

If you are having all or any of these issues please add to this topic so we can make sure Apple is aware of this. If you have found any solutions to these issues please post them!!
My biggest problem with my iPhone is the amount of problems there are with updating Apps. There are issues whether you update via the iPhone, or via iTunes. Plus, you get different messages from the iPhone, the iTunes "Library" column, and the iTunes main window!! It feels like a no-win situation when it comes to App updates. Here's what I've found so far:
If I use iTunes to download the updates I end up with multiple copies of the apps taking up space on my hard drive (see [this discussion with screen shot|http://discussions.apple.com/message.jspa?messageID=7808993#7808993|App Store duplicate apps in iTunes]). Also when updating via iTunes I frequently have to sync twice due to app installation errors.
If I use the iPhone to update the Apps I run into the problem of possibly losing use of my iPhone as happened to me this past week. While updating an app the iPhone went into the Apple Logo of Death screen and no matter how long I waited or what I did (reseting, etc) I ended up having to put it into recovery mode THREE TIMES and restoring the firmware TWICE and trying to restore from backup FOUR TIMES none of which were ever 100% successful because the restore from backup would freeze at about the 95% progress indicator!! UGH!
And to top it all off, how can you tell what updates are actually there? For the last two days the iTunes Library entry for "Applications" has a "3" next to it, supposedly showing that I have 3 updates available (screen shot below). But when I click on "3 Updates Available" at the bottom of the main applications screen, it takes me to an iTunes store page that says I have no updates available!
In the meantime, my iPhone App store says I have 1 update available (screen shot below).
So the issue becomes do I dare update the app using the iPhone and risk having to go through the restore from backup dance again? Or do I wait for iTunes to figure out what it's doing? And what about those three mystery apps that iTunes says need updating?
This overall experience is very non-Apple. These are the kinds of issues I used to see all the time when I used another Operating System. I became an Apple fan because things like this rarely, if ever, happens with their software and hardware.
Please add to this post if you are having the same problems. Also any suggested solutions would be great to hear - such as how to get iTunes to show the correct number of App updates, how to safely update via the iPhone app store, etc.

It isn't just thos enu,mbers and the updates.. Those DEFINITELY will tank the phone as it did AGAIN to mine last night.
I just got done putting back every app from a NEW download. I thought maybe reloading them was putting a problem back each time I had to reset my phone.
I checked by disconnected and cold booting hte phone everyt now and then to see if the ipod/apps not working bug hit.
It was FINR until I got the the last few apps.. which are games and stuff....
It took a longer time at the first "syncing iphone" nbanner which I notice dusually means "I am tanking you phone:.
I just removed the last batch of apps but have no hope that this is going to fix the phone.
<Edited by Moderator>
I hafd the phone a month no problem WITh 7.7.1.. This all started when I wentr to 2.02 but others were having issues before that.
This is horribly frustrating. The best that can be done is NEVER sync with itunes.. which means you cant put thing son the phone.. What a mess

My updates have frozen. I had 7 aps to update and pressed up date all the bars below each started to move but the no further progress I have rebooted a few times but no luck and I cannot open any of them now.

My updates appeared in the list yesterday. As usual I pressed the update all request. But all have frozen, I have rebooted and deleted memory space but this has not made any difference. The updates included Dropbox, cloud on, hidden objects,calculator, twitter, box for iPod and iPad, the smurfs? Can any one help me please. I now cannot use any of them!
Thank you :(

Thank you all for trying to help.
I have tried all the suggestions, I am unable to view itunes on my IPAD they do not look the same. However I have solved the problem by taking them out of the groups I had them in they updated! Never happended before but hey - i'm not complaining!
Best wishes
lesley

Do app updates have a logical order

Is there any logic to the sequence that app updates appear in the AppStore? It clearly isn't most recent first or in alphabetical order. Thanks.

I never asked myself that question, but maybe it's in the order of how large the update is. so, the update with the most megabytes first, and then smaller updates.

Am trying to update 16 apps, all have frozen, what do I do

Have been trying to update 16 apps on iPad 1, all saying updating, all faded out and frozen, nothing happening, have tried shutting down and restarting, deleted some apps to free up space, still nothing, do not want to delete the apps, what do I do?

Try resetting the iPad by holding the home and power keys down until the Apple logo appears.
If that corrects the freeze, do the updates ONE at a time.
Barry

Apps update has frozen, how do I fix? Have tried all suggested apple solutions.

My iphone 3gs was updating apps and froze part way through. I cannot delete or use the frozen ones. Rest of phone working fine. Have tried the fixes apple suggest to no avail.

Go to the App Store app, click on Updates. Can you see the "frozen" apps? Is the Update button enabled?
If that does not resolve the problem open iTunes on your computer, click on Apps and check for updates. The updates should be downloaded to iTunes. Then connect the phone to iTunes, click on its name, and click the Sync button.

TS1702 App updates are "frozen"

After updating an app and trying to install another, they are both "frozen" with a blank status bar. I cannot unintall them either so they are just sitting there in limbo. Thanks for any help.

In this order .... Try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.

Some of My app updates have frozen....waiting

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