Some of my purchases are either not available or showing up as purchased tracks...

I had a problem with this most recent update and had to re-download all my purchased music again which is fine, those tracks are playing fine now... However, some of my tracks were not available for re-download or just didn't show as purchased music... Those selections are still hosed, they'll either play the first 27 seconds then skip to the next selection or the last 15 or so seconds will not play at the end of the song...
Anybody have any suggestions? Is there a support email address that i can use to contact someone over there at Apple? or am I SOL?

You can Google for a file format converter.
If yo go to the iTunes store are the songs available there? If songs (and all other purchases) are no longer available they they are also not available for redownload.
To contact iTunes:
Apple - Support - iTunes - Contact Us

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