Some of my songs are not activated.
A couple of albums worth of my songs are 'not authorised to play on this machine'. These are songs I purchased about a month or two ago. A user name and password dialog box pops up and it has an old email adress in it. I change it to the correct email and enter my password and then it tells me I am authorised to play the song and that this is my first authorization. However when I hit play, the dialog box pops up again and It starts all over. After entering my name and password it tells me again that this is my first authorization. So it seems that the info is just getting tossed. I don't know why it's opening up and why it's using an old email address. I've not had that email address for 3 years and again I purchased these songs a couple of months ago. I am assuming that a file in the preferences got hosed. I don't know which one it would be.
How do I listen to these songs.
-Thanks-
-Cash
Thanks....I played one of them in iTunes and that seems to be doing the trick....
I did get a message that says authorization was successful and the 5 out of 5 machines have been authorized.
Two of the machines are defunct...one of theose being non-recoverable.
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I have purchased many songs on itunes and never had problems. Recently I purchased an album and even though the downloads are complete and nothing unusual or any problems happened while it was downloading, the songs are not complete. The album plays on my itunes, but each song gets cut off after a minute or two. Is there a way I can redownload the album without having to purchase it again?
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
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johnjeangreen wrote:
I wiped my hard drive
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Hi,
Sometimes the text fields automatically get locked. please check whether the fields are locked, if so unlock the text fields.
Hope its should work. -
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I downloaded this album but some of the songs are not complete they get cut off at the end what can i do?
If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519). See tips on downloading in https://discussions.apple.com/message/19097773
If you cannot download a second time, contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
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So I am unclear, did you purchase these songs or import them from a cd?
If you imported them and still have the CD try importing them again and see if they work the delete the others.
Or if you purchased from itunes re-dowwnload and see if they work. Maybe they are corrupted files and this should resove it. -
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I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
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Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
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Are you sure you aren't looking at the tracks in your iPhone/iPod?
That greyed out and perforated circle thing happens when your iPhone is plugged in, you are looking at the music in it and some songs are physically in your phone (ready to play) and some are in the cloud (you can download to your phone whenever you want).
I hope this helps -
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I have noticed these songs are not completed songs. Can you guys check if your songs that post on itunes store are good ripped. After i redownloaded and listened to these songs are still not completed songs.
Thank YouWere the songs in question downloaded directly on the device or synced from iTunes on the computer?
Content does not magically appear on the device. -
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