Some of the keys on my keyboard do not work. I've run through the trouble shooting tips and still no solution.

Wireless keyboard - Not all Keys work. For example: the top F1 through F12 and the right side shift key do not work.
Any thoughts?
Thank you in advance.

Fast answers:
1. Try resetting NVRAM/PRAM and SMC. Doesn't usually 'cure' keyboard problems you report, but it costs nothing and only takes a few minutes.
https://discussions.apple.com/thread/3819550?start=0&tstart=0
2. Try plugging in a USB keyboard. Doesn't absolutely have to be a Mac keyboard. A PC keyboard will work for a test. If the typing problem does not occur with the USB keyboard, you have a temporary solution until you can arrange to visit a repair facility.
3. If your MacBook is older and has a user-removable battery, shut down the computer, remove the battery, and examine it for signs of 'bulging' or swelling. Then connect the computer to the Magsafe power supply, without reinstalling the battery, and turn it back on. If the keyboard problem has gone away, it was likely caused by a swelling battery.

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SOME OF THE KEYS ON MY KEYBOARD WILL NOT WORK PROPERLY. HOW DO I FIX THIS? I NEED MY COMPUTER ASAP AND APPLE WILL NOT TALK TO ME ON THE PHONE UNLESS I PURCHASE APPLE CARE WHICH I CANNOT AFFORD.(SORRY FOR CAPS ONLY WAY I CAN USE ALL KEYS)

can anyone help me? my a key, z key, q key, anf backapace key do not work for some reason and when they do it just types out a bunch if random letters and symbols. im not sure how to fix this but apple wont talk to me unless i lirchase something and i can afford to do that. need this comp to work for achool isnthwre a way tonremive keys ans see whats wrong?

Fast answers:
1. Try resetting NVRAM/PRAM and SMC. Doesn't usually 'cure' keyboard problems you report, but it costs nothing and only takes a few minutes.
https://discussions.apple.com/thread/3819550?start=0&tstart=0
2. Try plugging in a USB keyboard. Doesn't absolutely have to be a Mac keyboard. A PC keyboard will work for a test. If the typing problem does not occur with the USB keyboard, you have a temporary solution until you can arrange to visit a repair facility.
3. If your MacBook is older and has a user-removable battery, shut down the computer, remove the battery, and examine it for signs of 'bulging' or swelling. Then connect the computer to the Magsafe power supply, without reinstalling the battery, and turn it back on. If the keyboard problem has gone away, it was likely caused by a swelling battery.

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Fast answers:
1. Try resetting NVRAM/PRAM and SMC. Doesn't usually 'cure' keyboard problems you report, but it costs nothing and only takes a few minutes.
https://discussions.apple.com/thread/3819550?start=0&tstart=0
2. Try plugging in a USB keyboard. Doesn't absolutely have to be a Mac keyboard. A PC keyboard will work for a test. If the typing problem does not occur with the USB keyboard, you have a temporary solution until you can arrange to visit a repair facility.
3. If your MacBook is older and has a user-removable battery, shut down the computer, remove the battery, and examine it for signs of 'bulging' or swelling. Then connect the computer to the Magsafe power supply, without reinstalling the battery, and turn it back on. If the keyboard problem has gone away, it was likely caused by a swelling battery.

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How do I fix

Fast answers:
1. Try resetting NVRAM/PRAM and SMC. Doesn't usually 'cure' keyboard problems you report, but it costs nothing and only takes a few minutes.
https://discussions.apple.com/thread/3819550?start=0&tstart=0
2. Try plugging in a USB keyboard. Doesn't absolutely have to be a Mac keyboard. A PC keyboard will work for a test. If the typing problem does not occur with the USB keyboard, you have a temporary solution until you can arrange to visit a repair facility.
3. If your MacBook is older and has a user-removable battery, shut down the computer, remove the battery, and examine it for signs of 'bulging' or swelling. Then connect the computer to the Magsafe power supply, without reinstalling the battery, and turn it back on. If the keyboard problem has gone away, it was likely caused by a swelling battery.

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Some of the keys on my keyboard do not work. I've run through the trouble shooting tips and still no solution.

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