Some one is try to use my apple account, my password is been reset for some one else, plese help me?
I been having some problem with my account, some one else is try to use my apple account, my password is been reset and is not me, please can helpl me.
http://www.apple.com/support/appleid/
http://www.apple.com/support/appleid/contact/
Similar Messages
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please help me to fix this problem1
evry time i try to used mu Apple ID and Paswored i recived an error massage how can fix that?Start here (below) and see if you can log in. You will be given the opportunity to reset your password. If you can't fix things online using this link you may need to call customer support. They generally do not charge for fixing this problem.
http://appleid.apple.com -
ipad 4
ALmost every few days I get an email from Apple saying your password has been changed.... if you didn't change please go to Apple and change your id password
I have had to do this for the 7th time in 4 weeksIf you are receiving e-mail messages that indicate that someone is trying to reset your Apple ID password, they may be phishing scams. Do not click any links in those e-mail messages, and if you make the mistake of doing so, do not provide your current Apple ID password on the page you are directed to.
Unfortunately, in this case, there's nothing to be done except treat those messages the same way you would any other spam.
The other possibility is that someone is actually trying to reset your Apple ID password. This may be due to a malicious attack, but more likely, it's just someone who thinks your Apple ID is actually theirs (due to a typo, faulty memory or something similar) and is trying to "regain" access. In any case, this is merely an annoyance, but you can put an end to it by enabling two-factor authentication on your Apple ID. This will require an additional piece of information that only you will possess in order to even start the password reset process.
If you are actually seeing your password getting changed, and are having to reset it yourself to regain access, you are being hacked. This could be because your password is not strong enough to withstand a brute-force attack by a botnet. It could also be because the attacker already has access to your e-mail address, and is able to intercept the reset e-mail and complete the reset process. Because of that danger, you should change the password for the e-mail account associated with your Apple ID. You should also change the password for your Apple ID, making sure that it is a strong password, and enable two-factor authentication as mentioned above. -
I forgot my security answers to my questions and cannot access or purchase anything. Please help
<Email Edited by Host>Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I want to use my apple TV as a second monitor not a mirrored one, in other words, I want to use my TV as a second screen not a copy of my first screen,other people have asked this question but have been given mirroring answers so I am spelling it out here very specifically. I want a second display. This should be possible and would be awesome. Anyone know how to do this?
Nevermind I just installed it to try it and it's awesome, so happy right now, Thanks. All the things I had read about it on third party sites led me to believe it could not do extended desk tops, thanks for your help!
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Can't download song purchased from Itunes from one computer to another using same Apple ID
Hi, I am operating itunes 11 at home, using Mac OS 10.7.5.. I purchased a song at work (also a Mac, I am not sure which version of OSM or itunes). I accessed the purchase of the song in the "Purchased" menu option in itunes on my home Mac. When I tried to download the song at home so I can include it in my Library, I got the following message:
This computer is already associated with an Apple ID. You can download past purchases on this computer with just one Apple ID every 90 days.
So: just to be clear:I can only buy something from itunes from one computer and save to another with the same Apple ID only every 90 days??? And if that is the case, I have not purchased anything from my work computer within 90 days of this recent song purchase. That just does not make sense to me, since the license covers 10 devices anyway, and I am using the same Apple ID.
Let me know if I am not understanding this correctly, or am doing something wrong. It just does make not sense to me that I can't download a purchase I made from one computer to another since I am paying Apple for the music and just accessing it elsewhere, using the same account.
Thanks so much.Thanks for the response. Yes, my husband logged on to our computer and rented a movie for us to view. That is how we use Itunes: I purchase the music, he may purchase a movie or a rental now and then. This is new, it never happend before.
Also, I contacted customer support, both by phone and email. Not only does someone else using the home computer under a different account trigger this, but so does simply activating my own user id from a different computer (one of the 5 I am allowed to under the service agreement.)
Customer support was very helpful and lifted the 90 day ban. I called them because I purchased a season pass of a TV show and could not download the first episode because it was a "past purchase" (the episode was not even available to download when I purchased the pass, so “past” is indeed relevant.)
But I don't see the point of purchasing content from Apple now. This feature limits the accessibility of legal purchases under the service agreement. Why allow 5 computers per Apple ID if activating one of them limits the ability to download content for 90 days??
I (used to) buy movies, rentals and TV shows all the time. I don’t have cable, so Apple was the source for all “must have” shows that I couldn’t wait for. Too bad. -
I received a 1st Gen IPad from a supplier as a gift to promote their products. They used their Apple account to load the apps. I am not able to load my own apps because their apple user is the one that pops up. How can I change it to mine?
Set it up as new device, explained in this article, without using the backup afterwards:
How to back up your data and set up as a new device -
Can I switch back and forth the same sim card between an old iPhone 4 and a new one never used in order to activate the latter? Should I use same Apple Account? Should I activate it via WiFi or iTunes? I am filtering on the MAC no and I cannot read that number from the new iPhone without having it activated??!!
All I want do is to have the new phone activated and then tested!
Ciao // MufftasYes, you can do that.
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I have an Iphone 4s. I noticed today that someone has been downloading music using my apple id and password. No one knows my id or password. Not even my children. How can I stop them from using it? How can I keep it from happening again?
Changing your password should be sufficient, that should be required to be entered to download anything from the store.
In case it's the new U2 album that you are referring to, then that was given to free to everyone last month - you can remove the album if you don't want it on your account : http://itunes.com/soi-remove
If not, and if you've been charged, then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
what is an smpt password? I have problems sending photos using the stamp at the bottom because it asks for some smpt password and I have no clue to find out what it is, how to set one of find one if I somehow put one in and don't know what it it.
It's the password for your outgoing mail in your Mail account. You need to set it up in your Preferences.
Regards
TD -
When i try to use my apple acocunt for the first time i get a prompt to put in my CC info but after i agree to the TOS the ipad only displays a black box no text, ive erased the ipad and still the same thing
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.
Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie -
Hi Apple, Is there a way to move some of my less frequently used music out of my iTunes Library to free up some space on my full hard drive but with the option to re-add it later?
Hi Apple, Is there a way to move some of my less frequently used music out of my iTunes Library to free up some space on my full hard drive but with the option to re-add it later?
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I have two apple accounts that I cannot get to merge as one.
I have two apple accounts that I cannot get to merge. One is a hotmail address and the other a gmail address as primary addresses in the two accounts. I would like to merge them into one account. I cannot verify the addresses of either accounts because when I do it will say that the address already exists. Therefore I can't get them to merge.
Also...
Me.com and hotmail are under the same account., but when I log into me.com some of the accounts turn into the hotmail account. I do not use hotmail anymore and use gmail regularly.
Any insight to these problems would be appreciated.If these are both used as Apple IDs, then they cannot be merged. If they are just two email accounts of which you only wish to use one, then you would need to transfer the data you want to save from one to the other. Since the data are just email you would need to look for a way to export it from one email address as a file compatible with what the other can import.
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When I try to set up family sharing I get "This account is already shared by another family member. Family sharing works best if every family member uses their own account." how do I reset? I can't find who it is being shared by.
Hi jmeckoll1,
It sounds as if you are trying to set up family sharing starting with an Apple ID which someone has already used to start a family group. Presumably this person is within the family group you want to share with. One solution to this issue would be to ask to join this family group. See this article -
OS X Yosemite: Join a family
If this is not the desired result, you will need to set up your own family group using an unused Apple ID that is in use for iCloud. See this article -
OS X Yosemite: Set up Family Sharing
Thanks for using Apple Support Communities.
Best,
Brett L
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