Some Positive News on Apple and iPhone Dealings Today

Howdy. I have a good news story from my dealings with Apple and I felt the urge to send some positive news to the masses.
I bought an iPhone 3GS 16gb a month ago and had to make an appt at the Genuis Bar to get some help as battery life was woeful and had a few glitches to report.
The really friendly dude simply gave me a "new" (ie: Replacement) unit and I went away happy. That unit however had someone else's gremlins and did some freaky stuff (such as take a photo of the home screen on its own, rearranged icons literally before my eyes, and shut off and turned back on with reduced life!!).
I returned to the store in Doncaster (Melbourne) today and they provided me a FULL refund of outright costs and Apple plan on an Apple giftcard, then got me a NEW unit, no questions asked and out of the store in 20 minutes all set up and grinning again (coz I seriously love this phone, after being a Nokia and Blakberry Bold fan).
The staff (of 16 in store!!!!), were brilliant and provided Customer Service the way it should be done.
Nice Work Apple.....I tip my hat to you all.

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After some advice, I am new to Apple and looking to purchase either the MacBook Air 13inch with 256GB and 8GB mem or the MacBook Pro 13inch with retina 256Gb and 8GB mem. I am an assistant principal in a primary school and also studying my masters

After some advice, I am new to Apple and looking to purchase either the MacBook Air 13inch with 256GB and 8GB mem or the MacBook Pro 13inch with retina 256Gb and 8GB mem. I am an assistant principal in a primary school and also studying my masters at university. I don't play computer games and I don't watch movies. I do store photos and videos of my kids and music on iTunes. I also like browsing the net with numerous windows open, check email etc. I am really wanting long battery life as I do a lot of my work on the couch - not close to a PowerPoint. Would the air do the trick or will it soon be outdated as Apple move towards retina display? Both air and pro seem very thin - almost the same? And not much difference in weight either so both very portable which is also a necessary requirement. Just can't help dreaming about that 12 hour claimed battery life. Any helpful advice/opinions, very much appreciated. Thanks

It's not likely that you'll get 12 hours in reql life. Those benchmarks are set under very strict controlled conditions. Kind of like mileage per gallon claims on cars. If 16GB of ram is an option at all I'd highly recommend you get that. As far as storage 256GB isn't alot, consider storing some things on an external thunderbolt real

I'm new to Apple and have a new Ipad. I can't view some images because I need a flash plugin like addobe. What App do I need?

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D

Flash is not supported on the iPad, and probably never will be as Apple don't want it, and Adobe have never managed to create a version of their flash player that works on iOS devices - and Adobe have recently announced that they are stopping development on all mobile versions of it.
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I am new to Apple and just got an iPad Air. Any suggestions on migrating my Windows Vista Contacts and IE Favorites to the iPad? The suggested method of using iCloud is restricted to Windows 7 and 8. Thanks.

I am new to Apple and just got my iPad Air. Does anyone have a suggestion on how I can migrate Contacts from Windows Mail and Favorites from IE that are on a Windows Vista desktop ? The recommendation that I have seen are via using iCloud but that does not appear to work for Windows Vista, just Windows 7 and 8. Thanks.

You could try putting your contacts in through Gmail and then signing in with that Gmail on your iPad. You could also try searching for some kind of app that will transfer data easily (I'll look into it and update it if I find anything). I don't have any Microsoft products so I'm not sure if I'm much help but I'll definitely try. You'll definitely love coming to Apple it's much simpler and easier!

TS1314 I locked my phone and all i care about are my photos and so i am trying to see if they were successfully backed up to my icloud acount but i am new to apple and so it is a whole new language. Anybody have any advice?

Hello, i have locked myself out of my iphone 4s, i am new to apple and so i have no idea what is happening....but i don't mind resetting the phone, i just need to check and see if my photos were successfully backed up especially cause my whole system has been hacked and so much stuff has been blocked/changed ??? Any ideas?

Whether your music purchases will be in the cloud will depend upon what country that you are in, and whether it is still in the store (record companies occasionally remove their music) - you can't add music to the cloud without subscribing to iTunes Match.
You should be able to copy your library over from your existing computer : http://support.apple.com/kb/HT4527

Hi, please help with the installation of Lightroom 4, I bought a new Mac (Apple) and I want to install a software that I have on the album cd. My new computer does not have the drives. Can I download software from Adobe? Is my license number just to be ab

Hi, please help with the installation of Lightroom 4, I bought a new Mac (Apple) and I want to install a software that I have on the album cd. My new computer does not have the drives. Can I download software from Adobe? Is my license number just to be able to download the srtony adobe.

Adobe - Lightroom : For Macintosh
Hal

Screen freezes and popup message says I need to do a shutdown and then restart. It does it sometimes 2 times a day. Im new to apple and need help.

My screen freezes and popup message says I need to do a shutdown and then restart. It does it sometimes 2 times a day. Im new to apple and need help.

Bad or incompatible RAM is, more often then not, the cause of most Kernel Panics. It could also just need to be reset.
Here's the most used site for Resolving Kernel Panics. Please do all the steps in order, even if you don't think you need to do a certain step.
Here is a great MacFixIt article.
 Good Luck!
DALE

My Apple ID won't process because my bank information isn't matching what to do I'm new to Apple and can't download anything?

My Apple ID won't process because my bank information isn't matching what to do I'm new to Apple and can't download anything?

You've checked the name and address on your iTunes account and it's in exactly the same format (including spacing and layout) as the credit card that you are trying to use is registered to ? And the card was issued by a bank in the country where you and your iTunes account are ?
From http://support.apple.com/kb/TS1646
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Or do you have a different card that you could try, or do you get the 'none' option on your account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.

How can I sync my Iphone to a new iTunes account on a new Mac Book as no longer have the old Mac Book and im unable to use the same Apple ID, I want to sync music to my Iphone from my new Mac Book, new Mac Book and iphone in same Apple ID???

Basically, my iphone has been in the same apple ID as my dads iphone and mac book, so my iphone has always been synced to his macbook. I bought myself a mac book the other day and want to sync my iphone to it. However i have obviously put my mac book in a different apple id as i know pay for things i download myself, how can I sync my iphone to my mac book without losing all the music and pictures on it? ive now put my iphone into my new apple id thinking this might help? ive also tried clicking 'manually manage music and video' but this doesnt seem to work, it basically says you have to erase your iphone to sync to a new itunes!
HELPPPPPPPP!!!!!!!!!!!!!!!!!!!!!

" how can I sync my iphone to my mac book without losing all the music and pictures on it?"
You cannot. Copy everything you want form the old computer to the new one, then sync it.
it basically says you have to erase your iphone to sync to a new itunes!
Correct Iphone will sync, or manually manage, with one and only one computer/library at a time. Syncing, or manually managing, to another will indeed erase the current content.

New Hard Drive and Iphone Backups

Hi I am migrating to Windows 7 from Windows XP next week and I have purchased a new hard drive to install the new OS. My Itunes and Iphone backups are on the old windows XP hard drive which I want to wipe clean for future storage. How can I move to Win 7 without losing all of my contacts, music, apps etc that are currently on my Iphone 3G? Is there a way to move the iphone backup file to another location( ie: flash drive) before I install the new OS? Or is there a way to get the data that's on my Iphone to download to the newly installed Itunes/Windows 7 hard drive? Thanks I

The iPhone's backup does not include all content available on the iPhone. The backup does not include any iTunes content including 3rd party apps, and it doesn't include any photos transferred from your computer to your iPhone via the iTunes sync process.
All iTunes content including 3rd party apps is stored in an iTunes folder. You can copy the iTunes folder to your backup drive.
Contacts are designed to be synced with a supported application on your computer. This can be with Outlook 2003 or 2007 along with calendar events, or with the address book used by Outlook Express call Windows Contacts for contact info only.
If you copy the iTunes folder to a backup drive and place the iTunes folder in the same location after installing Windows 7, your iPhone should not be erased of all iTunes content with the first sync. All iPhone data is not erased regardless including contact info and calendar events. You also need to place all photos on your computer's hard drive on your backup drive especially any photos that were transferred to your iPhone via the iTunes sync process.

New mac, iTunes and iPhone ipad sync

I have an iphone which i used to sync with my old imac, i have recently bought a macbook pro and it seems there is no way to sync my iphone with my new computer without deleting everything on the phone.
Also there is no way to put audiobooks on my ipad which is synced with my new mac book without deleting all music and movies. this makes absolutely no sesnse to me what so ever
I click sync audio books - Are you sure you want to sync audiobooks? All existing songs, movies and TV shows on the iPad “iPad” will be removed.

Ipad and iphone will sync with one aqnd only one comptuer at a time. Syncing to a new computer will indeed erase the contents from the device.
Just copy the entire itunes folder form the old comptuer to the new one.

I'm new to apple and have just put a mini cd in my imac and it wont eject....please help

i'm newt to apple and have just put a mini cd in my imac and it wont eject.....help

As you've already found, you can't use mini cds in slot-loading drives (which is what Apple uses, as well as many PCs now).
Here's a link to another message board thread that might help you.
http://forums.macrumors.com/showthread.php?t=406613

Email for my new iPad Air and iPhone 6 is impossible to get. My email is yahoo with att.

I Have the original I pad and now I am trying to set my email for my iPad Air and iPhone 6. Please help!

Hi Go to settings Email Accounts set up your Email Accounts. Enter Email Address & password. Cheers Brian

I search a website who's on to the latest news about Apple and his products.

can anybody help me? I want to be up to date with the latest Apple news! I search something like a gaming website but in stead they post news about games they post news about Apple.
Thank you!
Kind regards,
Eli

Click here.
Regards.

New Airport Extreme and iPhone Issues

I've had the networking day from ****. I previously had a 3rd Gen Time Capsule at our restaurant, connected to a Cisco 26port gigabit POE switch and Comcast digital voice and internet. Over the past few days, employees have reported trouble accessing the the Wifi network. After several restarts and firmware upgrades (including the dreaded "firmware problem" to fine update), nothing worked. I changed channels, back to auto, back to specific channels, back to auto. Made open guest networks. Nothing worked consistently. My iPhone might connect and my friend's might not. Nor his laptop consistently. Our Axis network cameras might take a bit extra time to connect. All quite random and quite frustrating.
So I swap out an older Airport Extreme (4th gen I believe) using the same configuration as the TC (Time Capsule). It works fine, except for the last port not working as expected. No matter, I plug the mac mini into the Cisco switch and off we go. Nevertheless, I'm still told we are suffering random Wifi issues. So I buy a brand new AE (5th gen) today to replace that one. Should work like a charm I thought. Right....
Several hours later, I finally have the new AE working, but only after doing several hard resets/factory restores, the works. For some reason, the mac mini could not successfully update any of the connected AEs - whether connected directly into the same AE, or if the Mini was connected to the switch. Nothing worked. Every time I tried to update the AE, it would hang and force me to unplug and plug it back in. It would also never save setting changes. I finally resorted to a friend's macbook to be able to restore it successfully. And once that worked, the mini was able to update the AE flawlessly. Our Point of Sales (POS) machines connect fine, our cameras connect fine, wifi printer connects, and the mini connects, and everything has internet.
Except my iPhone 5. Of course. It gets a signal fine (full bars). It gets an IP address. But I can't surf the web. Or download email. Or iMessages. Anything. No internet access. I try hard restarts on my iphone. I try assigning IP addresses by MAC address. I try resetting the AE. I try renaming the WiFi name. Nothing. I can make a guest network that works (on a different IP table, btw - 172, not 192.) But other than that, no access. Grrrr.
So I have a "working" AE router where some devices successfully connect (through wifi and ethernet) and some dont' (wifi iPhone). My iPhone connects fine to my home TC. So shouldn't be anything to do with that. But I'm at a loss. I'm going to go back and restore everything and power cycle everything tonight or tomorrow night. I don't know if that will help, but it's worth a try. Lord knows it feels like I've tried everything else.
Anyone have any good ideas of where to start besides voodoo dolls and baseball bats?

I took mine back, because I was having these very same issues. We use contivity too. I was able to connect only to one of three of the servers we manage (in Europe). I couldn't connect to the servers in Asia or here in the USA.
Replaced the Airport Extreme with my trusty old d-link 624, and no issues connecting to any of the three hubs.
Otherwise, I liked the Airport Extreme, and I'll consider buying it again when and if they address this VPN issue. I work at home so its obviously a "deal breaker" for me.

Some Positive News on Apple and iPhone Dealings Today

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