Some problem facing use blackberry z10

Dear Sir/Madam
 I PURCHASES YOUR BLACKBERRY Z10 MODEL. BUT I AM FACING MANY PROBLEM . EXAMPLE :- DOWNLOAD APPS,RUN SOFTWARE, USING INTTRNET. PLEASE SOLVE PROBLEM.
THANKS & REGARD
SAROJ KUMAR SAHU
CELL {REMOVED}
Mod Edit: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Welcome to the forums.
No-one is going to help you with a posting like that.
If searching first on the forums for the problems you have doesn't yield any results then...
Without capital letters please clearly state each of the problems you are having, as a cogent description of what's happening, along with your desired result.
Doing this will illicit a more targeted response from the volunteers here.
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences.

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