Some projects not loading, Premiere Elements 4

In the beginning, my projects were working fine. I was in the middle of working on a particular project before I decided, "hey, let's upgrade the computer!"
Now, some projects simply will not load. I click the project, and all I get is a blacked out window with the text "initializing user interface" in the bottom left. It never initializes.
That's when I'm lucky. Sometimes, the whole thing just crashes with some "Premiere has encountered a serious error." It doesn't freeze, cause the program is able to create a backup save before it closes, so I'm thinking there's some kind of conflict. But for the life of me, I can't figure it out.
The only thing that's changed from then to now is I now have 64 bit version of windows instead of 32 bit. Graphics card is the same, memory is the same, everything is the same. It's just simply a fresh install of windows.
It can't be just a general incompatibility, because some of the projects load up just fine. It's completely random which ones too, although they tend to be small. (some small projects wouldn't load either)
I did have to reinstall Premiere but that usually solves problems not create them.
Some things I've tried:
Deleting the cache
Deleting preferences
Reinstalling
Disable hardware acceleration
turn off my anti virus programs (AVG and Spybot 2.0)
Compatibility mode for Windows XP service pack 2 AND 3
Give it Administrative privileges
It's the only application open
asked politely
This software has been my companion editing software for years. I need to figure out what's gotten it so wierd since the 64bit update.
Computer specs:
Radeon 6670
8gb memory
Windows 7 64bit
Intel i5 3401 processor
Asus Micro ATX Motherboard
All my drivers are up to date. Quick time is up to date. Flash is up to date. The program screams open when the project actualy loads, and works like a charm. So what gives?

Red Truck inc.
I have Premiere Elements 4 in Window 7, 8, and 8.1 64 bit. No problems. In Properties/Compatibility Tab, I leave "run this program in compatibility mode for" unchecked. I do right click the Premiere Elements 4, select Run As Administrator even if I am working from a User Account with Administrative Privileges. So, look into the permissions angle a bit more.
With the thought of possible leftovers from incomplete installs or reinstall, have you done any uninstall, ccleaner run through (regular and registry parts of cleaner), reinstall?
Is that Radeon 6670 video card the only video card that the computer has? Are you on any network? Do you run a single or dual monitor system on your Windows 7 64 bit?
Just some thoughts for now.
More later.
ATR

Similar Messages

Saved files will not load Premiere Elements 8

I have a Sony Vaio laptop I purchased in 2011, running Windows 7. Preinstalled on the computer was Premiere Elements 8 so I have been editing a video I recorded using this software, December 31, 2014 was the last time I edited the video until yesterday. Yesterday I booted up my computer, started Adobe Premiere Elements 8, Opened my project, watched as the loading meter went to 100%, the loading meter went off and nothing...I was looking at the Premiere Elements 8 screen with nothing, just a grey background with all my headings at the top like I had not opened a project, I have tried this many times with the same results

Randy_Q
Thanks for the update. Sorry the solution was not found yet.
I do not see an avenue from Adobe for a fresh download since this was a pre-install from a computer manufacturer. You might be able to get the serial number for this pre-install. If this version got registered at Adobe somehow, there might be a listing for it under "My Products" after you sign into Adobe web site (http://www.adobe.com) with your Adobe ID and Password. Type in My Products in the Search field and follow it to your products. If you see Adobe Premiere Elements 8.0 listed, click on that to reveal the serial number.
But still no replacement installation files.
Let us recap
1. Adobe Premiere Elements Prefs file and 8.0 Folder deleted
2. You have been through my check list in post numbered 3.
3. You have done general computer maintenance.
4. Can you get into Elements Organizer 9? If so, please go to Edit Menu/Preferences/AutoAnalzyer Options and disable everything under AutoAnalzyer Options.
Did that impact the issue in anyway?
5. We cannot uninstall reinstall or create a new User Account with Administrative Privileges since we do not have access to installation files and probably serial number.
Are we at a stage when System Restore to about December 31, 2014 becomes an option? Or rolling back the Windows Updates to December 32, 2014?
You have ruled out that the problem exists with or without the antivirus and firewall(s) disabled. Is that correct?
ATR

Can I have two projects open on Premiere Elements at the same time? (Elements 13 for Windows)

Hi there.
Can I have two projects open on Premiere Elements at the same time?
The reason I wanna do this is because I've trimmed many hours of clips in one project (One timeline) and I want to start a new project where I have a "clean" timeline and can add clips from the
first project (Cut and paste). Or how do I bring a trimmed clip from one project into another in a easy way?
Thanks
-Dan-

Your question is in the Photoshop Elements forum. There is another forum for Premier Elements and this will probably be moved.
That said, the answer is that Premier Elements has not be designed with the ability to cut and paste from one project to another. The only "work around" is to "Publish&Share" to a best quality format that matches your project settings. You can control the output clips with the "work area bars". You can then add the new clip to the second project. The output rendering process can, at least in theory, reduce the picture quality. Depending on formats, settings and footage, it may not be noticeable.
There is a third party product called Clipmate that some say works, but not always with good results.

Importing project files into Premiere Elements 7

I have created a new project, imported several video clips and then created a video. It was only at the point of creating the video that I reliased that I had not created the project with the correct settings.
Although the video looked fine in the editing window, the final video had black bars at the sides, and above above and below the video, and fairly think black bars. I've tried exporting as different formats, and changing the aspect ratio, but this has not helped. I've attached a jpeg of what the video looks like in Quicktime.
Other video editing software I have used, has the ability to change the project settings after it has been created, and give a warning to the user about possible problems they may encounter by doing so.
This does not appear to be the case with Adobe Premiere Elements 7, and it is extremely frustrating!!
One thing which appears to be possible with Premiere Pro, and was also available on other editing software I have used, is the ability to import projects.
So... does anyone know if it is possible to import a Premiere Elements 7 project file into Premiere Elements 7? The aim here is to create a project with the correct settings, and then import the existing project file into the timeline.
I've tried hacking the project file, which has improved the video slightly, but still not what I was expecting.
Cheers
Paul

This problem should have been picked up by Adobe's test analyst during testing of the product.
I am sorry, but I am not following you on this. There are Presets to match many media types. I am not at all sure how Adobe could anticipate that a user would choose the wrong one.
As I said, PrPro CS4 will both allow you to Import your .PREL (with the caveats mentioned), and work on the Project with Sequence settings to match. Unfortunately, PrE is a much less sophisticated and expensive program, than is PrPro CS4.
I'd be happy to Import your file, in PrPro with the proper Presets, but the rub would be that PrE cannot Open .PRPROJ files, so you still could not edit it.
Sorry, but the first rule of any NLE is to establish Presets that match one's Assets. PrPro CS4 (not before that version) allows one to cover their mistakes a bit, but there is still some work getting the improperly set Sequence's material into a new, properly set Sequence.
If you have access to PrPro CS4, and can finish your Project there, that would be the best. Next would be to create a New Project with the proper Presets and chalk up the lost time as a learning experience.
Sorry ot bear the bad news.
Good luck,
Hunt

Problem opening my project on adobe premiere element 10.

When I try to open it it says: Cannot open project because some file are damged or are obsolete. Does someone have any advice on what I could do?

Thank you, problem solved. A corrupted photo , thanks
Envoyé de mon iPad
Le 2014-04-17 à 21:08, "A.T. Romano" <[email protected]> a écrit :
Re: Problem opening my project on adobe premiere element 10.
created by A.T. Romano in Premiere Elements - View the full discussion
berthiaumes
What computer operating system is your Premiere Elements 10 running on?
Please review the following Adobe document on damaged project, if you have not already.
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-proje cts-premiere-elements.html
We will be watching as your discussion with SB moves forward.
Thanks.
ATR
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I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.

I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.

goldstein
Please define what you mean by
I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.
Can you not install the program? If you cannot, how are you installing it, from an installation disc or installation files from Adobe? Are you looking at the tryout or a purchased product? At what stage of the installation are you blocked and with what messages? Do you have the anti-virus and firewalls turned off? Do you have another other computer protective software installed such as NetNanny?
If you are getting through the installation OK, are you able to Sign In after the installation and restart of the computer?
If you get into the opened project, when does the problem first manifest itself? Is the problem in a new project or in an existing one?
Is the problem in one of the editing features?
Is the problem in one of the export choices?
Other?
The answers will be in the details which allow us to help you.
Thanks.
ATR

Since update, various sites load very slowly and some do not load until "Reload Current Page" is clicked several times.

Since Firefox update (6.0.2) many sites load very slowly and some do not load at all (green circle rotates infinitely) until "Reload Current Page" is clicked on 2 to 12 times.
Returned to version 5. No more slow load.
Automatically re-updated me to 6.0.2 and now slow again.
Returned to FF 5 again and turned off automatic update.
Downloaded 7.0.1 and the problem seems to be solved.

Same here, only that updating to 7.0 or 7.0.1 doesn't seem to solve this issue. Seems to have something to do with loading images (e.g: adobe.com stops loading when "wwwimages.adobe.com" is being loaded. imdb.com, on the other hand, seems to load images very slowly and not all of them).
Safe-mode. disabling add-ons, clearing cache and cookies and checking for malware doesn't help.

On loading Premiere Elements 9 it won't move on from the disc menu screen

On loading Premiere Elements 9 it won't move on from the disc menu screen. Have downloaded the patch which sorted the problem for a time, but have locked up again.

Which "disc menu screen" are you talking about?
Are you talking about the installation menu screen that comes on when you first put the installation disc in your computer's disc drive?
What operating system are you working on? If Windows, have you manually gone to Windows Updates, set the option to download Microsoft Updates and downloaded all of the available updates, including the ones that don't download automatically?

Installed Elements 11, some graphics not loaded

I have installed Elements 11 on a windows7 64 computer , have already no 10 ,
the graphics , like background, frames , and graphics , did not load ,each one has to be clicked to install?
Shapes and text did install,
what did I do wrong? had no problem with version 10
Irene

Well you need internet connection now, for one time atleast, to use those backgrounds, graphics and frames.
In order to save the space on machines and reduce the download size of the software, Adobe has moved most of the content online. So if you have internet connected, just launch Editor, the thumbnails will start downloading in the background. So after some time you will see those items added in your Graphics panel.
But those are just the thumbnails (which will have a blue strip on the top right side). In order to use them you need to download each individually. Just double click on the one you want to use.and it will be downlaoded (Needless to say that you will need internet connection for this).
One Benefit - It save a lot of space on your system, because not use many use all the graphics.

'serious error' when creating a new project in adobe premiere elements 10

Hello,
I saw similar questions on the forums but not quite what is happening with me.
First off I should say i've never had this working however the copy of premiere elements 7 we had worked perfectly fine. I am a technician in a school and i'm trying to install the software for the students (we have lots of lisences). The software appears to install perfectly fine and the launcher works. I click to create a new project (or open an old one) premiere appears to load up correctly. It only crashes once I click to browse for a location to save the file.
The error message says, as i've noticed seems to be a generic message for any error on premiere: "Sorry, A serious error has occured that has caused Adobe Premiere Elements to shut down. We will attempt to save your current project"
At first I thought this was student user rights (as students do not have access to C:\) however I have since tried it with my own admin account which has full rights and effectively should be able to do anything and it still continues to crash.
The stations I am working with are:
Operating System
MS Windows XP Professional 32-bit SP3
CPU
Intel Pentium E5200 @ 2.50GHz
Wolfdale 45nm Technology
RAM
2.00 GB Dual-Channel DDR2 @ 400MHz (6-6-6-18)
Motherboard
Intel Corporation DQ43AP (CPU1)
Graphics
PLE2008HDS (1600x900@60Hz)
Intel(R) Q45/Q43 Express Chipset
Intel(R) Q45/Q43 Express Chipset
Hard Drives
156GB SAMSUNG SAMSUNG HD161GJ (SATA)
Thanks in advance to anyone who can provide some insight on this matter
~ Ash

These previous discussions are not necessarily about PreElements, but they are about problems with trying to run on a network (which no flavor of Premiere is designed to do)
http://forums.adobe.com/thread/851602?tstart=0
http://forums.adobe.com/thread/771151?tstart=0
http://forums.adobe.com/thread/858977?tstart=0

Answer to my question: Why can I not use Premiere Elements 12 on my PC with WIndows 8.1 when the video is done with the same software on a PC with Windows 7?

i got an answer to use archive function from Mr. Romano:
I did as you said, but it did not work, I get the dummy video with no real video.
I had no menu yet on the video.
What came in my mind when I read your e-mail, on one PC is WIndows 8.1 64 bit and on the other Windows 7 32 bit.
When I load the videos from the camrecorder (tape) with Premiere Elements without doing something, I can switch to the other PC and it works.
Regards
N. Singer

Vaihingen
How did you go about transferring the Premiere Elements 12 project on Windows 7 64 bit to Premiere Elements 12 on Windows 8.1 64 bit.
Therein is what I believe is your problem. You in all likelihood do not have a codec problem of any kind, rather Premiere Elements 12 project on Windows 8.1 64 bit with disconnect between it source media and the project file. Here is how it goes.
When you import a file into Premiere Elements project, what you have in Premiere Elements is a copy of the original which is still at its hard drive save location. But the project must trace back to that original on its hard drive save location.
You may have the project.prel (project file) opening in Premiere Elements 12 on the second computer, but what I suspect to be the case is that you do not have the project media on that second computer.
If so....On the first computer, archive the project with File Menu/Project Archiver and its Copy Project option. Transfer the resulting saved Copied Folder to a USB Flash Drive which will be used to transfer the Copied Folder to the second computer. In the second computer, open the Copied Folder, right click the project.prel file in the Copied Folder, select Open With, and then Premiere Elements 12.
Did you set up disc menu in the Premiere Elements 12 Windows 7 64 bit project?
Please review and consider the above and let us know if any or all of that applies to your situation.
Thank you.
ATR

How to change the default new project folder in Premiere Elements 13?

I keep all my projects on a different drive than the default My Documents folder. How can I change the default setting so that Premiere Elements does not try to create new projects in the My Documents\Pemiere Elements\13.0 folder? In fact, I do not want that folder to be used for anything (including layouts and styles).

steveb
Short version....
Referring to the 13.0 Folder in the Adobe Folder in documents, you wrote
In fact, I do not want that folder to be used for anything (including layouts and styles).
I do not believe that is possible.
For my best case scenario
Set the Scratch disks, not to Same As Project, but set for Custom with the set being the save location that you set for the project file.
Set the project save in, my preference, File Menu/Save As.
You are going to end up automatically with a 13.0 Folder in the Libraries/Documents/Adobe/Premiere Elements/13.0 Folder every time you open a Premiere Elements project. No matter how many times you try to delete the 13.0 Folder. And that 13.0 Folder will contain a Layout Folder and, if you applied a Style in the project, a Styles Folder.
Longer Version....
There is no problem directing your project file to the save location of choice. You can do that two way
1. After you open the project to the Expert workspace, go to File Menu/Save As to change the name of the project as well as the location for the save in order to avoid the defaults.
2. You can also do that through File Menu/New/Project.
That 13.0 Folder also gains its contents from the settings of the scratch discs in Edit Menu/Preferences/Scratch Disc - some examples preview files, disc encoding files, conformed audio files... Some Files/Folders are placed there automatically. So what to do to keep the Documents area clear of Premiere Elements files, project or otherwise after you have move all that you thought you could to a non Adobe default location? See above best case scenario.
Miscellaneous
1. If you set the save location of the project in either of the 2 ways, that setting will not hold from project to project. It will hold for that particular project.
3. If you set the Scratch disks in Edit Menu/Preferences/Scratch Disks, those settings seem to hold from project to project as well as for in the particular project.
Stevenb, please review and consider and verify. I have gone through several scenarios on what you would prefer. But, I do not see a way to make that happen with the programming that exists.
ATR

During app load, Premiere elements 11 stopped working all of a sudden. Why?

Premiere elements 11 stopped working all of a sudden. Says "A problem caused the program to stop working correctly" I re-installed it but still the same.
I haven't installed any other apps except adobe reader and there were a few Windows updates but that was it. Some history - I had defraged my hard drive when this started to happen. Wouldn't the re-install have fixed it if the de-frag caused this problem? What is causing elements to stop loading at the splash screen?

DFMA
Thanks for the follow up with the very helpful information.
If this is one of those Importer QuickTime type issues, the answers are few if any.
If you have not already tried
Have you attempted to delete the Adobe Premiere Elements Prefs file and, if necessary,
the whole 11.0 Folder in which it exists.
then, please try the following...
My expectations for the following are not high, but worth the time -
1 uninstall the usual Control Panel way - you might want to uninstall QuickTime at the same time.
2. free ccleaner run through (regular and registry parts)
CCleaner - Download
3. reinstall QuickTime and then Premiere Elements with anti-virus and firewall(s) disabled.
Others on the list...
1. Create a new User Account with Administrative Privileges and install and run Premiere Elements
from there.
2. Use a new set of installation files either from Adobe if you purchased the program from it as an online
download, or get tryout installation files for 11 into which you can insert your purchased serial number.
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
If the latter, read and carry out carefully the Note: Very Important Instructions in order to avoid an Access
Denied message.
We will be watching for your progress.
Thanks.
ATR

Why video importer source not detected Premiere Elements 13

Trying to import videos from file but getting a "No supported device has been detected." error. Have not been able to import media since software has been installed. Here's the screen.

Soubysanh
Thanks for the reply. I suspect that we are mis-communicating on some of critical areas. So let us go over the details.
You say
Trying to add media from file in an external drive.
Is this an external drive attached to the computer using a USB connection?
What is the media that is on that external drive - where is it coming from - brand/model/settings of the camera that recorded the video?
If you had video on a disc and inserted that disc into a burner tray, one would expect to see the message that you got in
your latest screenshot (see post 5).
But, if you had a file stored on an external hard drive, you would use Add Media Files and Folders as I described before.
By any chance do you have a memory card with video that you are inserting into a memory card slot of your computer.
In that case, you would use the Video Importer route. You should be seeing that slot as a drive.
Earlier you wrote
Have not been able to import media since software has been installed.
Do you have any photos stored in My Pictures on your computer hard drive? In Premiere Elements Expert workspace, select Add Media/Files
and Folder and navigate to those photos to bring them into the project. Do they import? Do you have any videos in My Videos on your computer
hard drive? If so, please try to import them into a project with Add Media/Files and Folders. Do they import?
Once we confirm the nature of this external drive, I think that we will begin to get to the solution.
Thanks for the follow ups.
ATR

Why can I not use Premiere Elements 12 on PC with Windows 8.1 when the vidio is done with the same software on a PC with Windows 7?

I have made a Video on one PC with Premiere Emements 12 and want to continue on a PC with the same Premiere Elements 12 on and Windows 8.1. The systen wants other Codec.
What can I do?
By the way with Magix is it possible to work on both PC.

Vaihingen
How did you go about transferring the Premiere Elements 12 project on Windows 7 64 bit to Premiere Elements 12 on Windows 8.1 64 bit.
Therein is what I believe is your problem. You in all likelihood do not have a codec problem of any kind, rather Premiere Elements 12 project on Windows 8.1 64 bit with disconnect between it source media and the project file. Here is how it goes.
When you import a file into Premiere Elements project, what you have in Premiere Elements is a copy of the original which is still at its hard drive save location. But the project must trace back to that original on its hard drive save location.
You may have the project.prel (project file) opening in Premiere Elements 12 on the second computer, but what I suspect to be the case is that you do not have the project media on that second computer.
If so....On the first computer, archive the project with File Menu/Project Archiver and its Copy Project option. Transfer the resulting saved Copied Folder to a USB Flash Drive which will be used to transfer the Copied Folder to the second computer. In the second computer, open the Copied Folder, right click the project.prel file in the Copied Folder, select Open With, and then Premiere Elements 12.
Did you set up disc menu in the Premiere Elements 12 Windows 7 64 bit project?
Please review and consider the above and let us know if any or all of that applies to your situation.
Thank you.
ATR

Some projects not loading, Premiere Elements 4

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