Some questions from a new user of Inventory

Hi,
We have some issues with our Zenworks 7 Inventory services :
1) When we do quick report or data export, the number of object listed are not representative. Some WS are missing and other WS are in double (but not the same data associate).
2) I've try to set the removal policy but on the server each hour I have the message "No removal policy found".
3) What's the best way to starting from scratch ? I mean, flushing all DB entries, deleting WS object and force a full scan for everyone to be sure that we have an up to date inventory starting from now ?
Any help will be appreciated.
Patrick

Hi,
I follow all .ncf call starting from StartInv.ncf and everything looks fine.
I look in the properties of the server package of the Zenworks server, I see you can define rules (policies) to different level (General, Windows, Netware and Linux). The removal policy is defined at the Windows Level, is it the right place to be ?
Patrick
Originally Posted by mrosen
Hi,
ppellegr wrote:
>
> Hi,
>
> We have some issues with our Zenworks 7 Inventory services :
>
> 1) When we do quick report or data export, the number of object listed
> are not representative. Some WS are missing and other WS are in double
> (but not the same data associate).
>
> 2) I've try to set the removal policy but on the server each hour I
> have the message "No removal policy found".
>
> 3) What's the best way to starting from scratch ? I mean, flushing all
> DB entries, deleting WS object and force a full scan for everyone to be
> sure that we have an up to date inventory starting from now ?
>
Starting fresh of coure doesn't help you, as this does nothing to the
fact that your policies don't work, so we first need to get this fixed,
and *then* we can decide if it's still required or easier to start with
a new DB.
So, in the properties of the server running the removal service in
ConsoleOne, do you actualyl see the WS removal policy in assigned or
effective policies?
If it is there, and you still see the server claiming it can't find a
removal policy, then follow the trail of your startinv.ncf. It calls two
other .ncf files, look at them closely. They should contain your
servername and context as parameters in the program calls. Is there
something wrong with them? (E.G, did you by chance move or rename the
server since installing Zen)?
CU,
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
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joshdsalley wrote:
Hi Guys
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Thanks
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