Some required files are missing - Windows XP SP3

Hi,
I've got a big problem with the itunes software (latest version) on my girlfriends notebook.
Everytime I want to start itunes I get the message "some required files are missing - please reinstall"
I've reinstalled the software nearly 6-8 times but it still doesn't work.
I've tried older Versions up to itunes 9 but the problem still exists.
Maybe the Communitie can help me.
We need to make an backup of her iphone because I think it will not loger work very well.
So thanks for your help!!!

Hi Guggi2k,
If you are still having issues after a reinstall, you may want to make sure that you are completely removing all the iTunes files before reinstalling. You may find the following article helpful:
Apple Support: Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Regards,
- Brenden

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