Some songs are grayed out in Itunes with ICloud/Download symbol, why and how do I fix it?

A random variety of my songs are grayed out so they won't play and it shows the ICloud download symbol next to them. In the top left hand corner, it shows the cloud symbol with horizontal lines moving, as if it's in the process of downloading, but it has been on all day and there is no movement to shift the grayed out songs to functioning songs as if they have been downloaded.
Does anyone have any suggestions??
Thanks!!

Delete the incomplete tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
Are the incomplete tracks ones that you had previewed before purchasing the album? If so there may be a bug that needs reporting. See this recent post which explains why I ask the question...
tt2

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My old computer crashed so I got a new computer and installed Itunes but some songs are grayed out.

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What actions, if any, did you take to transfer your iTunes Library from your old computer to your new one? Unless you do so, the only songs that will automatically be available to you are your previous iTunes Store purchases - and even then this is dependent on both where you are (not all regional versions of the Store provide this facility) and whether the songs you've purchased are still available from the Store.
As leofanti points out, iTunes Match is not a backup service for your library.

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I got a new itouch. I used my cousin's itunes to sync songs and videos (since i was spending christmas/news years there) now that im home, i "erased and sync" and even restored it so i can sync with MY itunes. The problem is now that some of my songs are on my ipod, in itunes they are grayed-out (as in i cant click on it). Can anyone tell me why and how i can fix it? Do i have to restore my ipod as new or something?

H Again: OK, new things to try. I see you are on Windows, so it may look a little different than what I see. With your iPod Touch (IPT) connected, click on the IPT name in the left pane, you should now see several tabs, click the "summary" tab, one of the options at he lower part of this pane is "Manually manage music and videos". Now click on the "music" in the left pane, under your IPT. Are the songs accessible now? It did change on mine when I made this change.
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Here's an odd problem . . . iTunes, on my iPad, is graying out songs. For instance, when in any playlist, if I select one of the songs, iTunes runs through the list and grays out all the songs in the list. If that playlist was an album, then selecting the album afterward brings a screen that says: "has no content", or words to that effect.
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I've seen the same thing reported in the itunes for Windows forum as well: http://discussions.apple.com/thread.jspa?threadID=1707050&tstart=0
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Is the headphones plug pushed in completely?
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Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
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I've noticed more of these missing library posts of late and a common factor since I started asking is AVG Anti-Virus. It seems it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any real-time scanning process.
tt2

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Hey xxCreepyFiaxx,
First, I would try the following suggested steps for when you don't see content in iTunes after updating:
Quit iTunes.
Download and install the latest version of iTunes.
Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\
Drag the iTunes Library file from the above location to the Desktop.
Open the Previous iTunes Libraries folder in the iTunes folder.
Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
Drag this file to the iTunes folder (the enclosing folder).
Rename this file to iTunes Library.
Open iTunes.
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via: No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
If that doesn't resolve the issue, then I'd go through the steps in here:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Have a good one,
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Thanks for using Apple Support Communities.
For more information on this, take a look at:
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http://support.apple.com/kb/ht2519
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Some songs are grayed out in Itunes with ICloud/Download symbol, why and how do I fix it?

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