Some thoughts on Permissions Repair Failure and Software Update Failure

Here is what I am thinking about these issues. There are a few documented errors that are common when permissions repair is performed and the general consensus at this point is that these errors do not constitute a grave concern. But not being able to repair permissions at all is not good and having this process take an inordinate amount of time is also not good. Also, having the software update crash or fail to run sucessfully or cause additional problems is not good.
I believe these are indications of a low level corruption of the OS. Where this corruption resides or what caused it is open to speculation and may (will) vary from system to system. In any case, were these problems happening on my computer I would be concerned enough to consider backing up my system and performing a complete reformatting of the hard drive and reinstalling the OS "from scratch". Of course I would attempt all of the "known fixes" first but if these were not successful or were only partially successful, I would reinstall on a reformatted drive. When I say "reformatted" what I mean is that I would delete all partitions, "zero" the drive, create new partitions and go from there.

It's one of the permissions you can safely ignore without any problem. See > http://support.apple.com/kb/TS1448

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Some Of My Apps Like AppStore and Software Update won't open on my MacBook Pro

some of my major softwares like AppStore and SoftwareUpdate and ,,,, are not working!!!
please help
(I'm using Mavericks and Cant upgrade it!)

A.
You ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below. If you use any iWork applications, you may need to delete them and redownload them from the App Store.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.
B.
"Kerio Control" must be updated, reinstalled, or removed.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Can't repair disk permissions or run Mac Software update application

I tried repairing the disk permissions and received the following error message:
Error: The underlying task reported failure on exit
Got the same error message when verifying the disk permissions. The verify disk option also failed.
Whenever I run this application to check for updates, it just bounces in the dock and disappears. Then I get this error box that says "The application Software Update quit unexpectedly". It then gives me 3 options to "ignore, report, and relaunch".
Any ideas would be appreciated.

Thanks for the fast reply. I was able to run the disk utility using the disk. But I got the same errors when I booted back up and tried to run the "repair disk permissions". Plus the "Software Update" program still crashed.

My daughter has not used her ipod touch for 16 months and has forgotten her passcode. restore factory settings keeps failing due to a software update failure!

my daughter has not used her ipod touch for 16 months and has forgotten her passcode. restore factory settings keeps failing due to a software update failure!
how can i get this ipod reset. She now has an iphone so this is going to be used by someone else in the family and should be simple to do but itunes just keeps booting it out even though it recognises that it was previously connected to our itunes account as all of the children were on my account

That has nothing to do with an update server. Do the following:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes

Some issue with appstore and software update

Hi all,
I have some issues with app store and software update.
Sometime App Store report that it was available software update for Mac OS X ML. When I enter in App Store to upgrade something goes wrong and I cannot do anything.
If I close and open again App Store, it start to look for update and aftware 5-10 seconds App Store reports that there aren't update available.
I take a look in /var/log/install.log and I found this:
Jun 4 01:40:54 XXX.local Software Update[6741]: Can't load distribution from https://swdist.apple.com/content/downloads/03/60/041-5259/K4G5rj8jSCBBxxxLM2XHpjPJdGspgBHzFX/041-5259.English.dist.gz: Host cert invalid or otherwise insecure download
Jun 4 01:40:54 XXX.local Software Update[6741]: Failed Software Update - trust evaluation failed in SecTrustEvaluate with result: 5
Jun 4 01:40:54 XXX.local Software Update[6741]: Can't load distribution from https://swdist.apple.com/content/downloads/32/52/041-5688/9zts9cfPJssQJdHBjQ2TFM5yxSgqwrT6rM/041-5688.English.dist.gz: Host cert invalid or otherwise insecure downlo
Jun 4 01:40:54 XXX.local Software Update[6741]: Failed Software Update - trust evaluation failed in SecTrustEvaluate with result: 5
Jun 4 01:40:54 XXX.local Software Update[6741]: Can't load distribution from https://swdist.apple.com/content/downloads/21/24/041-5260/876hzpgDST2NBNK2LKmjpPBhDwrL94sJ9x/041-5260.English.dist.gz: Host cert invalid or otherwise insecure download
Jun 4 01:40:54 XXX.local Software Update[6741]: Removing package source SUContentLocatorPackageSource from manager
Any ideas?
Thanks
Regards

Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be an item named System. If not, select
File ▹ Add Keychain
from the menu bar and add the following item:
/Library/Keychains/System.keychain
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu at the top, select
When using this certificate: Use System Defaults
Close the inspection window. You'll be prompted for your administrator password to update the settings. Revert all the certificates with non-default trust settings.
From the menu bar, select
Keychain Access ▹ Preferences ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Log out, log back in, and test.

Internal camera failure after software updates...first skype couldn't......

Hello!
I am having internal camera failure after software updates...first skype couldn't find the camera, and now photo booth also says camera is not connected. Its a brand new MacBook Pro which has been working fine for a month, but after a software update (the blinking message said i had 13 new things to update...you know what I'm talking about right?) all of a sudden Skype couldnt find a camera, so i went to the skype community and tried some things (like trashing skype) but now photo booth says no camera detected, which is weird cause the camera is built into the computer..
Please help!
Thanks
O

First, reset the SMC:
http://support.apple.com/kb/HT3964
If that doesn't help, then take it to an Apple Store for examination.

Unable to connect to network with Safari and Software Update

A user I support has encountered a problem with networking. He is unable to connect to the network with Safari and Software Update, but IS able to connect and surf with Foxfire and some other programs. Another unusual symptom is that he actually can connect to one web site (which is in his Bookmarks Bar) with Safari, but can't connect to anything else. He's also unable to navigate off of that one site he connects to. When he runs Network Diagnostics, he gets all green lights (no problems). He has fixed permissions, deleted Safari Cache and .plist, rebooted - not fixed yet. He's using 10.4.8 on a PowerPC G4. Any ideas appreciated (this is the wierdest I've seen in a while!).

Here's what he did. After reading your post, he created another location in his network preferences, entering EXACTLY the same info that was in his old location (he even used the old DNS addresses), except using a new location name. Then he chose the new location and "everything worked". It's one of life's great mysteries. Thanks for your help - it is appreciated.

Software Update Failure (Curve 8520) using a Mac

Blackberry Website - http://uk.blackberry.com/software/smartphones/update/smartphone.html
says,
"Update on the web - On a Mac
• You will need to download BlackBerry® Desktop Software to update your smartphone software. Once installed, connect your smartphone to your computer and you will automatically be prompted to update."
- It DOESN'T automatically update
- We have to open BlackBerry Desktop Software file which has Import Media, Device Options buttons on the main screen, as well as Back Up, Restore, Applications and Sync buttons on the Tool Bar
- When we click on Applications, a box comes up with a list of apps (checked and unchecked boxes), Check for Updates, Cancel and Start. buttons If we click on Check for Updates we get "There are no updates available for your BlackBerry device". If we click on Start we get a message which reads:
"BlackBerry® Desktop Software failed to validate your BlackBerry® device update.
Aborting install due to validation failure. Some packages contained unsatisfied dependencies"
We tried to "Reload BBM" which resulted in loss of contacts and lots of tears, so we "Restored". Since doing this contacts have been restored BUT we now cannot connect to WiFi. Message reads, " This wireless router supports WiFi Protected Set-Up. To connect using a PIN (which your Blackberry will generate), click Next'. We are then asked to enter a PIN into the router - How are we supposed to do that if the router doesn't have a keyboard?
HELP!

Hey Ickleman,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the software update failure: www.blackberry.com/btsc/KB29289
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Mail, Safari and Software Update won't launch?

My Mail, Safari and Software Update apps don't launch after my last Software Update installed Quicktime 7.0.4 and iTunes 6.0.2. During that update (Jan 12, 06) I got the spinning ball and ended up restarting because nothing was happening...
That's when my apps stopped opening.
This is what Console says when I try:
dyld: /Applications/Mail.app/Contents/MacOS/Mail truncated or malformed library: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit (load command 0 fileoff plus filesize extends past end of the library)
dyld: /Applications/Safari.app/Contents/MacOS/Safari truncated or malformed library: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit (load command 0 fileoff plus filesize extends past end of the library)
dyld: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update truncated or malformed library: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit (load command 0 fileoff plus filesize extends past end of the library)
So it appears I have a "malformed library", what should I do?
Thanks.
Powermac g4, 400 mhz Mac OS X (10.3.9) Sonnet processor (1 GHz) and 1.5 GB RAM

Yes, it looks like something is not right with /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit. The message "filesize extends past end of the library" sounds like there might be some corruption of the filesystem, although I certainly could be wrong about this. (The filesystem is the operating system's mechanism for determining where files actually start and stop on the harddrive.)
The first thing to try would be to attempt to repair the filesystem. This can be accomplished by booting of your Panther Install CD and using Disk Utility to do a Repair Disk. There are good instructions for that at Resolving Disk, Permission, and Cache Corruption. See the section on Repair Disk.
If that does not work, I suggest that you try to replace /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit. If you have another computer with the same operating system, you could connect via target disk mode and copy over the good folder to replace the bad one. Alternatively, you could do an Archive and Install.

Safari, Mail, and Software Update won't launch

I've tried downloading Safari 3 but my iMac needed to be 10.4+. As a result my Safari, Mail , and Software Update will not launch. When I click either one it will just do 1 or 2 bounces and will not open. No error message pops up.My Firefox browser does work so it can't be a internet problem.
This is what comes up on Console when I try to open Safari.
Safari can't open library: /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI (No such file or directory, errno = 2)
Does anyone know a solution?
Thank you.

That's probably because Safari 3.1 introduced a webkit that your Panther applications can't use.
Go to HD/Library/Packages, and delete the package for Safari 3.
Then go to HD/Library/Receipts and delete any reference to Safari 3.
Then go to Home/Library/Preferences and delete
com.apple.Safari.plist
Now re-install your previous version of Safari from your install disk (the one that came with your Mac).
Repair permissions and reboot.

IChat won't connect and Software Update will not run.

Hi, all,
Sorry if something like this has already come up, and I apologise if this is the incorrect forum to post this in. I searched and didn't see anything identical to my issue (I didn't search very hard, but I did search), so I figured posting a topic might be the best way to go. I know this is two problems, but I decided to post it in the iChat forum in case the two were related.
I bought this computer and received it yesterday. It's a 15 inch MacBook Pro, i5, 10.6.4. It worked fine this morning, software update ran, ichat worked fine.
Now, when I try to connect to iChat, it takes a good ten minutes to try to connect, and then it sends me an error that says "You have been disconnected from iChat services. An internal error occurred that disconnected you from all iChat services. To resume using iChat, log in again to your instant messaging account." So, I quit iChat, and restarted it, but now it won't even show me my buddy list saying "connecting....". It just starts and sits there, and all the options are greyed out. I tried going into the security settings and changing the port to 443, but that's greyed out, too.
So I thought I would try to run software update, and software update opens, but it doesn't ... go. It shows the little blue bar, and it's not frozen, but it doesn't advance at all, and it never gives me the option to go to the "install updates" screen because it doesn't check. I went into my network settings to check my connection, and I'm definitely connected to the internet (I mean, I'm typing this ON the MacBook Pro right now), but the panel says I'm not. I can hit "cancel" and quit software update.
I already reinstalled the OS and the update to 10.6.4, and it's still the same issue.
Help, anyone? This computer is brand new and I really don't want to have to erase and reinstall.
Thanks

Hi,
Welcome to the  Discussions
On the changing the port front stop off on the Account Info tab on the way a deselect "Use this Account" to take it Off Line. (you can get half way states)
You should then find the port 5190 is dark text so it can be edited.
You should press the Enter key to "Set" the port change (this is different to earlier versions of iChat)
Also try it with the SSL option disabled.
If this is an AIM Login (AIM or Apple Name) their SSL server is more prone to "Falling over". iChat should default to using an Non SSL Login on a reconnection front it can be subject to a time frame issue.
Next check the Mac Firewall (System Preferences > Security > Firewall tab)
If this is On in Snow Leopard you have to go to the Advanced Button and Allow Signed Apps and Add iChat to the list.
I favour the last suggestion as this may also block Software Update (Although I nm not sure how you got to 10.6.4 although it is a separate Download you can get).
I would also check you have DNS servers listed in System Preferences > Network > Advanced Button > DNS tab
9:14 PM Saturday; September 25, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

I can not uninstall or repair my Apple Software Update. Can someone please help?

I am having problem installiny the latest Itunes. I have tryed repairing my apple software update, i have also tryed unistalling and reinstalling itunes. i keep getting a message that a fatal error has occured. Can someone pleez help?

I have tryed repairing my apple software update,
Can you walk us through what happens when you try to repair ASU? (If you get an error message, let us know what it says. Precise text, please.)

Safari, iTunes and Software update can't connect, firefox can

Hi all!
Since upgrading to Leopard I've been unable to get my macbook to connect using Safari, Software Update or iTunes. I get unknown error messages from iTunes and Software Update and a message that the server can't be found or times out from safari.
Strangely Firefox works perfectly and the other Macs on my network (some 10.4, some 10.5) are fine.
I have tried checking the proxy settings and creating an new user account but both times the problem persists.
The only thing I can think it could be is that someone configured proxy settings through firefox a while ago (pre 10.5) when they used it at their office. could that affect safari etc?
All help gratefully received.
Adam

Hi. Sorry this will not help, more of an observation. I posted a while back that I was having much the same problem at work when connecting through a proxy. Any Apple app that needs an internet connection did not work, ie Safari, Widgets, Software Update etc. But iChat works, as does Mail although not the RSS function. Firefox on the other hand works fine. I am absolutely certain my setting are correct and when I revert to using my 10.4.10 boot disk that all works fine. I think Apple has some how changed the way user info and password is sent when making a net connection through a proxy and now with 10.5 it does not work.
I also spoke with a mate yesterday he has just upgraded to 10.4.11 which means he now has Safari 3. He now is also experiencing the same problems I have with 10.5 and proxy connections.

"Software Update Failure - an error occurred installing i0S6."

I tried to update my iphone 4 through my settings and got the error "Software Update Failure - an error occurred installing i0S6." This is not the first time that happens. I got the same error in the last 3 ios updates. The only way that I found to solve was to update by itunes, but as we have the option to update through iphone, I want to do that.
Any suggestions on how to solve this problem will be most appreciated.

In the last 3 ios updates I had to use itunes because through the settings I always get the same error message. The point is that I don't want to use the itunes. I want apple to fix the problem (as I can see I'm not the only one having problem). I have 2 friends that did the update in the same time that I was trying to do, and for both them it worked.

After logic board replacement and software update, MacBook Pro is spontaneously shutting down and preventing restart. Inconsistent ability to restart after multiple tries. What is going on?

After logic board replacement and software update, MacBook Pro is spontaneously shutting down and preventing restart. Inconsistent ability to restart after multiple tries. What is going on?

Hard drive sensor or logic board failure.
Try a SMC Reset, only thing I can help.
http://support.apple.com/kb/ht3964
Check your tones with this sounds like it's not recognizing the RAM, perhaps it's not seated well or making a bad connection or it's defective.
http://support.apple.com/kb/ht1547
Take it back. three times a charm

Some thoughts on Permissions Repair Failure and Software Update Failure

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