Some time in the last week or so a particular pair of word (doc) files won't open.

I get the following msgs when I try to open a pair of word (doc)s - "Filename.doc" is being used by "another user". Do you want to make a copy - Y/N
Response of Y gets Word cannot open this document. The document might be in use or might not be a valid word document. I've tried to restore it from time machine created feb 24, but get same result.
Any clues as to how to (a) resolve and (b) what I did to cause this. It is a real PITA!!  - Thanks Q

Since your question is related to Microsoft products, I suggest you post your question on their own forums for their Mac software:
http://answers.microsoft.com/en-us/mac

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    Path:            /usr/libexec/syspolicyd
    Identifier:      syspolicyd
    Version:         55120.7
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [1]
    User ID:         0
    Date/Time:       2012-12-28 08:16:06.122 -0700
    OS Version:      Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Crashed Thread:  2  Dispatch queue: com.apple.security.syspolicy.peer.0x7f9b0c0004c0.xpcq
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 000000010bd4a000-000000010bd4d000 [   12K] r-x/rwx SM=COW  /usr/libexec/syspolicyd
    Thread 0:
    0   libsystem_kernel.dylib            0x00007fff8f0d339a __semwait_signal_nocancel + 10
    1   libsystem_c.dylib             0x00007fff89897dbb nanosleep$NOCANCEL + 138
    2   libsystem_c.dylib             0x00007fff898f7e52 sleep$NOCANCEL + 61
    3   libdispatch.dylib             0x00007fff8f82ac9a _dispatch_queue_cleanup2 + 85
    4   libsystem_c.dylib             0x00007fff898a94fe _pthread_tsd_cleanup + 240
    5   libsystem_c.dylib             0x00007fff898a29a2 _pthread_exit + 146
    6   libsystem_c.dylib             0x00007fff898a3d01 pthread_exit + 30
    7   libdispatch.dylib             0x00007fff8f82ac26 dispatch_main + 45
    8   syspolicyd                        0x000000010bd4b49a 0x10bd4a000 + 5274
    9   libdyld.dylib                 0x00007fff8f7897e1 start + 1
    Thread 1:: Dispatch queue: com.apple.root.default-overcommit-priority
    0   libsystem_kernel.dylib            0x00007fff8f0d3566 __sigsuspend_nocancel + 10
    1   libdispatch.dylib             0x00007fff8f82ada1 _dispatch_sigsuspend + 28
    2   libdispatch.dylib             0x00007fff8f82ad85 _dispatch_sig_thread + 45
    Thread 2 Crashed:: Dispatch queue: com.apple.security.syspolicy.peer.0x7f9b0c0004c0.xpcq
    0   com.apple.CoreFoundation          0x00007fff87ab9abc CFDictionaryAddValue + 28
    1   com.apple.security                0x00007fff89d68d75 Security::CodeSigning::PolicyEngine::evaluateDocOpen(__CFURL const*, unsigned long long, __CFDictionary const*, __CFDictionary*) + 555
    2   com.apple.security                0x00007fff89d612ac SecAssessmentCreate + 438
    3   syspolicyd                        0x000000010bd4b73c 0x10bd4a000 + 5948
    4   syspolicyd                        0x000000010bd4b654 0x10bd4a000 + 5716
    5   libxpc.dylib                      0x00007fff904604a2 _xpc_connection_recv_message + 699
    6   libxpc.dylib                      0x00007fff9046016d _xpc_connection_wakeup_recv + 165
    7   libxpc.dylib                      0x00007fff9045e8b4 _xpc_connection_wakeup2 + 1799
    8   libxpc.dylib                      0x00007fff9045e17c _xpc_connection_wakeup + 145
    9   libdispatch.dylib             0x00007fff8f82b0b6 _dispatch_client_callout + 8
    10  libdispatch.dylib             0x00007fff8f82d29b _dispatch_source_invoke + 691
    11  libdispatch.dylib             0x00007fff8f82c305 _dispatch_queue_invoke + 72
    12  libdispatch.dylib             0x00007fff8f82c448 _dispatch_queue_drain + 180
    13  libdispatch.dylib             0x00007fff8f82c2f1 _dispatch_queue_invoke + 52
    14  libdispatch.dylib             0x00007fff8f82c1c3 _dispatch_worker_thread2 + 249
    15  libsystem_c.dylib             0x00007fff898a4cab _pthread_wqthread + 404
    16  libsystem_c.dylib             0x00007fff8988f171 start_wqthread + 13
    Thread 3:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib            0x00007fff8f0d3d16 kevent + 10
    1   libdispatch.dylib             0x00007fff8f82ddea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib             0x00007fff8f82d9ee _dispatch_mgr_thread + 54
    Thread 4:
    0   libsystem_kernel.dylib            0x00007fff8f0d36d6 __workq_kernreturn + 10
    1   libsystem_c.dylib             0x00007fff898a4eec _pthread_workq_return + 25
    2   libsystem_c.dylib             0x00007fff898a4cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib             0x00007fff8988f171 start_wqthread + 13
    Thread 2 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x000000010beb6640  rdx: 0x00007f9b0c0020e0
      rdi: 0x0000000000000000  rsi: 0x00007fff755c5e90  rbp: 0x000000010beb6660  rsp: 0x000000010beb6640
       r8: 0x0000000000000003   r9: 0x00000000558b39d4  r10: 0x0000000000000000  r11: 0x00000000558b39d4
      r12: 0x00007f9b0c002040  r13: 0x00007f9b0c001f40  r14: 0x00007fff755c5e90  r15: 0x00007f9b0c0020e0
      rip: 0x00007fff87ab9abc  rfl: 0x0000000000010246  cr2: 0x0000000000000000
    Logical CPU: 0
    Binary Images:
           0x10bd4a000 -        0x10bd4cff7  syspolicyd (55120.7) <3C222523-5068-3AC3-890D-2071263E6E90> /usr/libexec/syspolicyd
        0x7fff6b94a000 -     0x7fff6b97e93f  dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
        0x7fff85744000 -     0x7fff85772ff7  libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
        0x7fff86dec000 -     0x7fff86df2ff7  libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
        0x7fff86e30000 -     0x7fff86e31fff  libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
        0x7fff86e49000 -     0x7fff86e4bff7  libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
        0x7fff87aa6000 -     0x7fff87c8ffff  com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff8805c000 -     0x7fff8806eff7  libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
        0x7fff896b5000 -     0x7fff896c3ff7  libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
        0x7fff8988e000 -     0x7fff8995afe7  libsystem_c.dylib (825.25) <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
        0x7fff89c76000 -     0x7fff89f46fff  com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff8a0a4000 -     0x7fff8a1a1fff  libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
        0x7fff8a1c4000 -     0x7fff8a22cff7  libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
        0x7fff8a53f000 -     0x7fff8a58bff7  libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
        0x7fff8b77f000 -     0x7fff8b77ffff  libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
        0x7fff8b780000 -     0x7fff8b78fff7  libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
        0x7fff8b88a000 -     0x7fff8b8afff7  libc++abi.dylib (24.4) <E7BD9363-1D25-3551-A68A-2E2FF6ABECD7> /usr/lib/libc++abi.dylib
        0x7fff8c1bf000 -     0x7fff8c2d792f  libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
        0x7fff8c32f000 -     0x7fff8c330ff7  libremovefile.dylib (23.1) <DBBFAF35-AC78-3856-92F6-6E4FD9DF14A2> /usr/lib/system/libremovefile.dylib
        0x7fff8d068000 -     0x7fff8d07bff7  libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
        0x7fff8d2cb000 -     0x7fff8d2d1fff  libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
        0x7fff8d3cd000 -     0x7fff8d3d8fff  libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
        0x7fff8d3e5000 -     0x7fff8d3e6fff  libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
        0x7fff8d437000 -     0x7fff8d43cfff  libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
        0x7fff8d4e5000 -     0x7fff8d4e6ff7  libdnsinfo.dylib (453.18) <E7595861-ECF9-336E-9901-BED2620FAA80> /usr/lib/system/libdnsinfo.dylib
        0x7fff8da0c000 -     0x7fff8da10fff  libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
        0x7fff8da11000 -     0x7fff8da12ff7  libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib
        0x7fff8de40000 -     0x7fff8e040fff  libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
        0x7fff8e468000 -     0x7fff8e49efff  libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
        0x7fff8ed45000 -     0x7fff8ed4dff7  libsystem_dnssd.dylib (379.32.1) <62AA0B84-188A-348B-8F9E-3E2DB08DB93C> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff8f089000 -     0x7fff8f090fff  libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
        0x7fff8f0c1000 -     0x7fff8f0dcff7  libsystem_kernel.dylib (2050.18.24) <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
        0x7fff8f674000 -     0x7fff8f675ff7  libsystem_sandbox.dylib (220) <3C3B03CF-C525-3CB3-8557-62E91B93AC95> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff8f75e000 -     0x7fff8f766fff  liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
        0x7fff8f787000 -     0x7fff8f78aff7  libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
        0x7fff8f7be000 -     0x7fff8f7ccfff  libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib
        0x7fff8f829000 -     0x7fff8f83eff7  libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
        0x7fff8f912000 -     0x7fff8f912fff  libOpenScriptingUtil.dylib (148.2) <B8061D13-C1B2-38D5-A723-9A98D64E67AC> /usr/lib/libOpenScriptingUtil.dylib
        0x7fff90454000 -     0x7fff90476ff7  libxpc.dylib (140.41) <FAC04D8B-680E-325F-8F0C-DD69859D0E01> /usr/lib/system/libxpc.dylib
        0x7fff90477000 -     0x7fff90479fff  libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
        0x7fff904c4000 -     0x7fff904c9fff  libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
        0x7fff90bd7000 -     0x7fff90cd4ff7  libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
        0x7fff90cda000 -     0x7fff90d29ff7  libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
        0x7fff90d96000 -     0x7fff90da3fff  libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
        0x7fff917e6000 -     0x7fff9184ffff  libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 4700
        thread_create: 1
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=67.0M resident=25.9M(39%) swapped_out_or_unallocated=41.1M(61%)
    Writable regions: Total=31.0M written=1212K(4%) resident=1368K(4%) swapped_out=0K(0%) unallocated=29.6M(96%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    MALLOC                             20.6M
    MALLOC guard page                    32K
    SQLite page cache                    96K
    STACK GUARD                        56.0M
    Stack                              10.0M
    VM_ALLOCATE                           4K
    __DATA                             1404K
    __LINKEDIT                         53.1M
    __TEXT                             13.9M
    __UNICODE                           544K
    shared memory                        12K
    ===========                      =======
    TOTAL                             155.7M

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    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • My Computer has been freezing all of a sudden in the last week and i have to keep doing force shut downs!!!

    My dad usually helps me fix this stuff, well go figure he is on vacation and a day after he leaves, the computer starts giving me problems. im so angry with it right now i might throw it off my balcony...
    The loading icon randomly starts spinning sometimes and wont stop, requiring me to do force shut downs in order to make the computer usable again.  sometimes it does it right away, sometimes it does it after ive been using the computer for a bit... for a while i can switch windows until it completely freezes.  i cant click anything, cant force quit any programs or anything, and i the spinning beachball never goes away!  the computer isn't hot either when it crashes! SO FRUSTRATING! it was perfectly fine until the last week or so. im anything but a computer genious, but i ran the disc utility and it says the drives are fine.  things ive done in the last week.  done the updates that the app store was pestering me with, updated corel painter 12 with the most current patches because that started randomly crashing. well now painter works and its the computer crashing X.x
    I dont have extensions on my safari aside from adblock. and i only have 2 apps downloaded and corel painter is the only software on the mac side of the computer.  parallels has an adobe suite on it but Corel is the only thing that has gone through changes recently... 
    i dont know what to do... i need to work on projects and the computer keeps making me lose progress and keeps giving me frustration. please help if you can...
    I've never used the forums before so i don't know the right category, but if its wrong im sorry.  if you can just move it into the right one...

    Back up all data immediately, if you haven't already done it.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after  you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • Getting screen junk for the last week or so...

    For the last week or so, I've been getting screen junk on my Mac Pro, on both my 30" monitor Apple Cinema Display and my 20" Apple Cinema Display. Not at the same time. Not in the same app all the time. I'll either get a black line going through the active window, or some funky thing going on with the text getting all junky. At first it was happening just in Microsoft Office (junky text) or Firefox (latest build)(black line). Today I saw the black line in Dreamweaver! And junky text in mail, which went away when I closed the item and reopened it.
    I am running Intego VirusBarrier on my Mac (let's not go into how foolish anyone thinks I am for using an antivirus program. I also have a smoke detector in my house, even though I've never had a fire). I've been running VirusBarrier for at least a year, and haven't had any problems.
    I've tried repairing permissions, and it doesn't help.
    Any thoughts?

    read this thread sounds like the same issues the rest of us are having
    http://discussions.apple.com/thread.jspa?threadID=1246649&tstart=0

  • What has changed over the last weeks? ichat now does not work anymore

    Hi,
    I could use your help on the following issue I have:
    I have been using iChat in a three-way ichat video session for some months now.
    Setup: Intel iMac Tiger to initiate the conferencing. My mom and sister have both a macmini Tiger.
    I had some issues when I started back then, but with the help of Ralph Jones' webpages I had it working perfectly.
    Since two weeks I have the following issues:
    When on a simple 2-way videochat with my mom I found that my video did NOT work anymore. I could see her, but my video froze so she could not see me. ( I couls see my video froze as well)
    So to check I did use an apple test account, it worked just fine. Same from my mom's mac min (I use ARD to control her mac mini so I also can test remotely)
    To test more, I then setup a threeway videochat (using two apple test accounts) and then my own video froze.
    I did do all the apple software updates the last weeks and I also had skype installed(which does not show video now either) and one thing that could be an issue is iGlasses (which I have removed to no avail)
    Any ideas where to look and what to do?
    Thanx
    Pascal
    p.s. my powerbook now has leopard, but i do not use it to do iChat

    OK - This is starting to be a real pain. I can't video conference with anyone on AIM. iChat is supposed to work with Video AIM. I can instant message, but no video. Attached is the error log I continue to get.
    Someone give me a hand and speak non-tech terms. Thanks in advance.
    Date/Time: 2007-12-20 13:27:35.812 -0600
    OS Version: 10.5.1 (Build 9B18)
    Report Version: 4
    iChat Connection Log:
    2007-12-20 13:27:01 -0600: AVChat started with ID 3631164552.
    2007-12-20 13:27:01 -0600: [email protected]: State change from AVChatNoState to AVChatStateWaiting.
    2007-12-20 13:27:01 -0600: 0x124d430: State change from AVChatNoState to AVChatStateInvited.
    2007-12-20 13:27:07 -0600: 0x124d430: State change from AVChatStateInvited to AVChatStateConnecting.
    2007-12-20 13:27:07 -0600: [email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
    2007-12-20 13:27:17 -0600: 0x124d430: State change from AVChatStateConnecting to AVChatStateEnded.
    2007-12-20 13:27:17 -0600: 0x124d430: Error -8 (Did not receive a response from 0x124d430.)
    2007-12-20 13:27:17 -0600: [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
    2007-12-20 13:27:17 -0600: [email protected]: Error -8 (Did not receive a response from 0x124d430.)
    Video Conference Error Report:
    Video Conference Support Report:
    Video Conference User Report:
    0.000000 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.270889 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 0 bytes (0 entries).
    6.025434 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 80 bytes (2 entries).
    Binary Images Description for "iChat":
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  • I am using OS 10.7.5.  During the last week, it has started running very slow.Any ideas?, I am using OS 10.7.5.  During the last week, it has started running very slow.Any ideas?

    I am using Mac OS 10.7.5.  During the last week, it has started running very slow.  Any thoughts?

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
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              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
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        requires a backup drive that is at least twice the capacity of the
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    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
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      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
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    Check for applications that may be hogging the CPU:
    Pre-Mavericks
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    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

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