...Some unknown error...

No clue what's going on, everything installs correctly but when I try to open it. I get some error and it closes....doesn't even tell me what's going on. Says that Windows is closing the program to protect my computer, then the "iTunes has encountered a problem and needs to close." message. This has been going on for a while now, lost count of how many time I've tried uninstalling and reinstalling the program. Nothing seems to work, help me please...

Interesting. No trouble about not seeing the ModName and ModVer there, Bell. They only show up if the event type for iTunes is an AppCrash, and you were getting a BEX (like your QuickTime player error).
The BEX for iTunes (rather than an AppCrash) is a little unusual in this context, but that P4: unknown (in the context of all the other symptoms) is suggesting we've got old versions of QuickTime componentry lurking in unorthodox locations on the PC So we'll start investigating that possibility.
You'll need to make sure you are set up to view hidden files and folders in XP.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.

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