Some unusual (�) characters in messages i send when received by others

i occasionally get my own emails returned to me littered with � characters (little diamonds with question marks, in case this doesn't post!).
i think this is how they're arriving at the recipient's end ( i.e. the characters are there in the email they receive, they're not 'made' when they click reply)
i think they're most frequently seen in a returned signature for some reason, though they do appear in the body text also so the following paragraph may not be terribly relevant ...
i've been through the process of saving my signature as plain text and converting back to .rtf before pasting it into the signature in the Mail.app preferences - what i call a sort of 'footbath' procedure - to no avail. the funny thing is that it's far from every email. i can't see a pattern to their appearance - they always replace a <space> but sometimes it's the second of two in a row, sometimes it's one on its own, sometimes preceding a link, +etc. etc.+
i send my messages in Rich Text format in Helvetica 11. the signature is also in Helvetica 11 (with some colour and bold elements). there is an embedded .gif as well. 'Always match my default message font' is not selected
anyone seen this? know how to help?

thanks.
(it isn't helvetica nueue actually but it can't hurt to try another) any particular sans-serif font you know of that has less problems reported? shame not to be able to use helvetica (who doesn't like helvetica?).
can't say i understand the header question completely but i can investigate - do you mean the header of my outgoing email or the incoming reply?

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