Some updates failed to install

I have CS5 and when I try to update, I get "Some updates failed to install." If I click on Contact Customer support, it comes up with "Error "This serial number is not for a qualifying product..." when installing an upgrade or upsell. I have had this software for 4 years and until 2 weeks ago not had a problem with updating. Any suggestions? I tried everything I found on Adobe short of deactivating and reinstalling the software. Thank you!

These questions are best asked in the Downloading, Installing and Setting Up forum where the techies and technical staff reside:
Downloading, Installing, Setting Up

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Bought a new iMac 27" yesterday. Attempting to download Adobe Creative Suite 5 Design Premium. Loaded software from discs. When I check for updates they fail to install. A window comes up saying "Some updates failed to install." Then under each applicati

I bought a new iMac 27" yesterday, running with Mavericks OS. Attempting to download Adobe Creative Suite 5 Design Premium. Loaded software from discs. When I check for updates they fail to install. A window comes up saying "Some updates failed to install." Then under each applications it says "There was an error downloading this update. Please quit and try again later." Have done this several times. Suggestions?

update manually,: http://www.adobe.com/downloads/updates/

Hello i have ps elements 9 and im trying to update it so that i can open and edit my raw images but it says that some updates failed to install like 9.0.3 camera raw 6.5 and premier elements 9.0.1

hello i have ps elements 9 and im trying to update it so that i can open and edit my raw images but it says that some updates failed to install like 9.0.3 camera raw 6.5 and premier elements 9.0.1

Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Some Updates Failed to Install (Adobe Master Collection CS5 on OS X Yosemite)

After reformatted MacBook Air hard drive then installed OS X Yosemite. I have received “Some updates failed to install” message on Adobe Application Manager: “There was an error downloading this update. Please quit and try again later.”
However, I surfing on Adobe Product Updates website Product updates but cannot find these three affected [error] messages updates: Adobe After Effects CS5 10.0.2, Adobe Pixel Bender Toolkit 2.5 update and Adobe Premiere Pro CS5 version 5.0.4 update.
Please advise. Many thanks!
All the best,
James

Thank you so much! Also, I have download other updates manually from http://www.adobe.com/ca/downloads/updates.html
Your help will immensely.

I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for furth

I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for further assistance. It doesn't take me to customer support, but does take me to a screen which states. "Error "This serial number is not for a qualifying product." I've checked my account and the product serial number is associated with my account., so I don't see any problem. I have not been able to find a resolution to this problem, so I hope that someone can point me in the right direction. Thank you!

update directly, Product updates

Adobe CS5 Design Standard - Some updates failed to install

I am tying to find a solution to this problem, and am unable to find a way to contact Adobe directly for customer assistance. When I click on the Customer Support link at the bottom, the page that loads says, "Error 'This serial number is not for a qualifying product...' when installing an upgrade or upsell." I didn't install an upgrade version of CS5, and I didn't have it on more than one computer. My hard drive crashed at the end of 2013, and I had to replace it with a new one. I wasn't able to deactivate the product on the old hard drive, but it installed just fine on the new one. Now the updates will not work.
Does anyone know how to fix this or how to contact Adobe directly for help? Thanks.

I am also experiencing this same issue. I purchased the CS5 Master Collection in 2011 and it is now failing to install updates. My Adobe Application Manager is giving me the same error messages that you are getting. The Customer Support link takes me to the same website. Adobe Support just told me to come on here to find the answers that I seek because CS5 is no longer supported by support specialists. It's pretty discouraging to see that nobody has answered you since you posted this in July.

Some update failed to install question

The error message is:
Photoshop 12.0.4 update for Photoshop CS5
Installation failed
What am I supposed to do next? I have tried reboot my Window 7 PC and this has not resolved this issue.
No other error message.

Can you locate the update log files and post them here; see http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

Updates CS5, some updates failed to install

Photoshop camera raw 6.3 and 6.4.1 updates installation failed on Mac OS X Version 10.6.8
Is there an authoritative response avalable in plain English please?
Regards
Terry Nicholas

Hi Deliapussy,
could you please provide us the installation log summary.
However, you can try manually download and install of Photoshop Camera Raw 6.3 from following download link.
Windows:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4917
Mac:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4925
Please refer following download link for Photoshop Camera Raw 6.4.1
Windows:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5105
Mac:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5104
Please let me know in case of any problem.
Regards,
Sumit Singh

"Some Updates Failed to Install" when trying to update PhotoShop CS5 on MacBook Pro Retina laptop

Is there a way to make the update install?

I too am having the same problem. How is this question not answered? Why is there no explanation for why there was an error downloading the update? MAJOR PROBLEM.

PSE9 on iMac running Mavericks "some updates failed to install"

Yet again Adobe is convoluted, unintuitive and troublesome! Every other app on my iMac updates and installs faultlessly yet Adobe again presents problems.
Has anyone else had this problem updating PSE9? Why don't Adobe provide an error code that I can look up?

You should be able to download and install the updates from here:
Adobe - Photoshop Elements : For Macintosh
In older versions of photoshop elements, the updater never worked, even when the applications were brand new.
I think the problem is that the Adobe Application Manager needs to be updated to a newer version, but since there will be no more updates for pse 9, it may just be better to install the two updates
from the link above and leave well enough alone.
Anyway here's a link to the newest Adobe Application Manager
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

Some updates failed to install laptop on OSX 10.5.8

attempted to download updates from the "help" section and got a screen that reads
Adobe Bridge CS5 4.0.5 Update
There was an error downloading this update. Please quit and try again later.
Photoshop 12.0.4 update for Photoshop CS5
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update
There was an error downloading this update. Please quit and try again later.

on the Adobe Application Manager, there is a link that reads "CONTACT SUPPORT"
when I click on that, a window opens that reads:
Creative Cloud Help /
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
I have a full, legal version of CS5 that I bought from Amazon. I don't know why I would get this message.

Trying to download the In Design CS5 patch 7_5_3 patch-all, but I get error message "Some updates failed to install, update is not applicable." CS5 is the only version of the Creative Suite that I have on my MacBook.

How can I get it to download the patch?

Terminate the process in task manager or turn off Minibridge in the PS prefs and restart your system.
Mylenium

CS5 updates fail to install

In the process of updating to Windows 8.1, I've started with a fresh install of CS5 and LR. CS5 installs without problems, but fails to update. It appears to be downloading the updates, but gives the error : "Some updates failed to install", providing a list of all components of CS5. Each component reports "There was an error downloading this update. Please quit and try again later". Having tried several times, each with the same result, I contacted adobe customer support using the link provided: Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5"
Adobe support confirmed that there was no problem with the serial or license, and referred me to the forum. The forums do not appear to have a clear solution to this issue. Some updates are available for manual download, but it appears not all of them. I'm not sure why the product update installer is included in CS5 if it is not functional. This seems like a possible case of a broken link for the installer, but there does not seem to be a way to update the installer itself.

I was just referred to the forum as well for the same issue. My serial numbers are verified and registered. I see here that this is the place to go for unanswered questions. I think the main issue here is that Adobe doesn't want to offer support for older products. Likely, Adobe is trying to force us into purchasing the upgraded software. If anyone has found a solution, please feel free to share it with me as well as I have an identical situation.
Adobe offered that I call tech support. Last time I tried to contact adobe via telephone, it took more than a half an hour just to get a rep on the phone and of course their solution was to buy cs6.
Best of luck to ya.

Updates failed to install

After I have installed Creative Suite CS5 Master Collection and checked for updates, the Adobe Application Manager runs and appears to download the updates ok - but it then fails with the message:
"Some updates failed to install"
This is followed by the same message for each update:
"There was an error downloading this update.Please quit and try again later."
This happens every time I try to install the updates.
I am running Norton Internet Security and have tried disabling the firewall to see if that helps - to no avail.
This occurs under both Windows XP Pro 32 bit and Windows 7 Pro 64 bit.
I followed Adobe's online advice and tried to download Adobe Support Advisor but just got a message saying it had been discontinued.
I also tried to find relevant logs in the Installer folder, but there didn't seem to be any of the current date.
Guidance would be appreciated.

update manually,: http://www.adobe.com/downloads/updates/

Adobe PSE Elements 9.0 Update of 9.0.3 Failed: "Some updates failed." "Patch cannot be applied."

Greetings, I appreciate your help. I am brand new with PSE but I am AMAZED Adobe Chat does NOT support when one of their own updates failed to install. Amazed! So, here I am.
I downloaded and installed the latest update, 9.0.3, just now on May 10, 2012. It failed saying Patch can not be installed. I have NOT a CLUE where to go from here. Can anyone PLEASE either help me directly OR direct me to someone or a resource who can?
Thank you.
Todd
Message was edited by: U. Toad

Barbara,
Thank you. My initial response to your comment was, "I don't have a clue what you mean by "floating windows." HOWEVER,I took your link and read your posted article. I now understand the context which is sufficient for now. I am truly a brand NEW user that has NOT used PSE 9.0 AT ALL. It came on my new Dell PC and I've done nothing beyond registering it UNTIL today when the update showed up. I figured my PC was "on the shelf" a few months between manufacture and delivery so I've been accepting updates for much of what came pre-installed. NOW, HOWEVER, THANKFULLY you have alerted me to some Tom Foolery going on with the product.
Question: since I got an error during install of 9.0.3 should I consider it INSTALLED or should I proceed and ignore this little charade even happened since it would not have installed? If I need to reinstall, I will wait for your advice, then I have a CD or DVD that Dell shipped with my PC. Should I use that? The link you give in your posted article, is the link to download to reinstall 9.0 or is that for something else, like support?
I am sorry I am so naive with Adobe 9.0. Yet, it is this naivete that makes me ever so much more grateful for your jumping to my situation.
Thank you,
Toad

Some updates failed to install

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