Some updates to applications will not download

The following will not update on the original IPad:
Kindle and the Bible.
I have tried repeatably to update and it doesn't work.  I spoke with customer service got some assistance but the rep sounded snotty. 

Do you have the relevant iOS version on the iPad needed for the updates?
Are you signed into the correct account for these apps?
Do the downloads start and then stall?
Maybe some more details would help ...

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