Some users can't see EVS icons

We used the extended value selector EVS in a custom Web Dynpro application. It was deployed to our portal. Some users are able to see and use the EVS icons and others see no field help icon.
Any thoughts on what would cause this? Are there certain permissions needed for the EVS components?
It's not a desktop issue because I've seen it work and not work on the same machine. There difference is always the user signed on.

Hi Robert,
Please have a look into this document... It can help you..
<a href="https://www.sdn.sap.comhttp://www.sdn.sap.comhttp://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/2833ce90-0201-0010-f1af-d3cfe1155b16">Value Help in Web Dynpro Applications</a>
Thanks and Regards
Avijit

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