Some users can't see whiteboards

So here's a weird problem. Only some users in my meeting rooms can see the whiteboards. I've tried clearing the cache, cookies, Flash cookies, etc, but that doesn't resolve the problem. This has happened to me twice today. I'm running Adobe Connect 8.2.0.0 with Add-in 9.4.81.0 on a hosted server with Flash Player 11.1.102.63.
Below is a comparison of what two users see:

I think you would need to give more details on the problem,
as some users are not able to see some attributes.
Do they all share the same profile, what is the distinguishing thing among the some users who can see the attributes and the ones who cannot see the attributes.
Need to drill down further I guess.
Cheers
Anurag

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I think you would need to give more details on the problem,
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Hi Robert,
Please have a look into this document... It can help you..
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Some users can't see whiteboards

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