Some users on 8.1 Pro can't right click desktop

When on desktop, some users cannot right click on start and get menu, nor right click on anything, yet others can. This is on same desktop since I have roaming users. However, they can on other pc's. All are new Lenovo all-in-one machines with all updates.

Hi,
This issue may be caused by the user profile corrupted.
Please check the following location to see if all the shortcuts exist in the Groups.
%localappdata%\microsoft\windows\winx
Also,I suggest you use ShellExview to remove the third-party shell extension.
http://www.nirsoft.net/utils/shexview.html
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Regards,
Kelvin hsu
TechNet Community Support

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