Some users on network unable to access a website

I am not sure on the root of the problem with this on, so I don't really know where to post, but thought I would start here.
We are a 12 person office on a small network. Someone here was trying to access a website (http://www.shutterstock.com), and the site would just spin and spin and eventually time out. We tried on some of the other machines, and they could not access it either, with the exception of one machine, which can access the site with no problem. All of us are running the same version of everything, same security settings, etc. Anyone have any thoughts on why 1 person on the network can access the site, and the rest of us cannot?

kristin apel wrote:
All of us are running the same version of everything, same security settings, etc. Anyone have any thoughts on why 1 person on the network can access the site, and the rest of us cannot?
One possibility is that the one person who can access it is using custom DNS settings (or everyone else is and that person is not). Compare your settings in System Preferences > Network , click on the connection you're using in the left pane, and click the Advanced button. Then click on the "DNS" section and compare your settings in the DNS pane.

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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
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tt2

HT1338 unable to access certain websites

Unable to access certain websites using safari browser. any ideas!!!!

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Since downloading os x I have been unable to access certain websites is there a fix please

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What version of OS X is running on your MBP?
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Some users cannot "see" broadcast Public Access SSID but can all others...

I've had 4 users in the last 3 days who've reported not being able to see our broadcast "public access" wifi SSID. Numerous users (even in same area, attached to same AP) can see it - however some cannot. The do see all of the other broadcast SSIDs, just not the public. The public is open and broadcast with security enabled. Does anyone know if this is a client issue - possible with a recent AV or MS security update? ("protecting" clients from unsecured networks by not displaying them?)

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I am unable to access schiffradio.com

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
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Did this fix your problems? Please report back to us!

I AM UNABLE TO ACCESS FEW WEBSITES

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The connection has timed out
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*The site could be temporarily unavailable or too busy. Try again in a
few moments.
* If you are unable to load any pages, check your computer's network
connection.
* If your computer or network is protected by a firewall or proxy, make
sure that Firefox is permitted to access the Web

On your Mac, using *System Preferences* > Network click on the interface you're using (probably either Airport or Ethernet), then click on the Advanced button. If you haven't done any explicit configuration for your network then under the TCP/IP tab you should have configure IPv4 set to use DHCP. Under the DNS tab there should be just one gray entry (auto populated) with the IP address of your router.
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Unable to access certain websites

for the past week or so I've been unable to access a number of websites. they're timing out halfway through the connection. other sites hosted by the same companies work fine. looking through the archives i found a similar issue from a year ago in MD. I'm in MA. a group ticket was opened for that MD issue and the problem ultimately was resolved, although i'm not sure what the problem or the solution were.
traceroutes are below.
traceroute to twitpic.com (174.36.58.233), 64 hops max, 52 byte packets
1 wireless_broadband_router (192.168.1.1) 2.902 ms 1.878 ms 1.433 ms
2 l100.bstnma-vfttp-144.verizon-gni.net (71.184.194.1) 9.141 ms 23.041 ms 7.338 ms
3 g14-0-7-1644.bstnma-lcr-06.verizon-gni.net (130.81.49.82) 8.115 ms 8.843 ms 7.066 ms
4 so-7-2-0-0.bos-bb-rtr2.verizon-gni.net (130.81.29.174) 7.642 ms 8.831 ms 10.219 ms
5 0.so-0-2-0.xl4.bos4.alter.net (152.63.16.141) 20.263 ms 18.529 ms 19.981 ms
6 0.so-4-1-0.xl4.dfw7.alter.net (152.63.103.58) 61.535 ms 61.975 ms 60.011 ms
7 tengige0-7-0-0.gw4.dfw13.alter.net (152.63.101.9) 67.275 ms * 65.177 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 po1.fcr04.sr05.dal01.networklayer.com (66.228.118.214) 64.798 ms 81.764 ms 92.380 ms
13 174.36.58.233-static.reverse.softlayer.com (174.36.58.233) 64.785 ms 70.376 ms 65.155 ms
traceroute to tumblr.com (174.120.238.130), 64 hops max, 52 byte packets
1 wireless_broadband_router (192.168.1.1) 2.317 ms 1.148 ms 0.927 ms
2 l100.bstnma-vfttp-144.verizon-gni.net (71.184.194.1) 8.967 ms 9.794 ms 22.609 ms
3 g14-0-7-1544.bstnma-lcr-05.verizon-gni.net (130.81.49.80) 7.639 ms 10.893 ms 8.386 ms
4 so-7-2-0-0.bos-bb-rtr1.verizon-gni.net (130.81.29.172) 15.036 ms 10.146 ms 7.169 ms
5 * * *
6 0.ae1.br2.nyc4.alter.net (152.63.18.37) 16.425 ms 15.997 ms 15.082 ms
7 204.255.168.26 (204.255.168.26) 14.592 ms 19.407 ms 14.453 ms
8 xe-1-1-0.cr1.lga5.us.above.net (64.125.26.161) 35.631 ms 16.836 ms 15.364 ms
9 xe-2-2-0.cr1.dca2.us.above.net (64.125.26.97) 52.478 ms 54.231 ms 52.020 ms
10 xe-2-2-0.cr1.iah1.us.above.net (64.125.29.37) 60.437 ms 60.762 ms 60.101 ms
11 xe-1-2-0.cr1.dfw2.us.above.net (64.125.26.129) 59.777 ms 64.259 ms 60.330 ms
12 xe-1-1-0.er1.dfw2.us.above.net (64.125.26.210) 59.773 ms 62.499 ms 59.858 ms
13 * * *
14 te9-1.dsr01.dllstx3.networklayer.com (70.87.253.6) 60.315 ms * *
15 te3-1.dsr02.dllstx2.networklayer.com (70.87.255.130) 62.490 ms * *
16 te6-1.car12.dllstx6.networklayer.com (70.87.254.230) 63.498 ms
    te5-1.car12.dllstx6.networklayer.com (70.87.254.226) 60.873 ms 58.153 ms
17 82.ee.78ae.static.theplanet.com (174.120.238.130) 60.580 ms 58.942 ms 59.762 ms
traceroute to tweetgrid.com (174.143.233.65), 64 hops max, 52 byte packets
1 wireless_broadband_router (192.168.1.1) 1.711 ms 0.909 ms 2.226 ms
2 l100.bstnma-vfttp-144.verizon-gni.net (71.184.194.1) 8.547 ms 8.179 ms 8.963 ms
3 g14-0-7-1644.bstnma-lcr-06.verizon-gni.net (130.81.49.82) 9.275 ms 10.212 ms 13.182 ms
4 so-7-2-0-0.bos-bb-rtr2.verizon-gni.net (130.81.29.174) 11.268 ms 9.629 ms 9.012 ms
5 0.so-0-2-0.xl4.bos4.alter.net (152.63.16.141) 18.944 ms 18.658 ms 18.453 ms
6 0.xe-4-1-0.xl4.nyc4.alter.net (152.63.3.102) 18.879 ms 17.754 ms 17.349 ms
7 gigabitethernet5-0-0.gw1.nyc4.alter.net (152.63.20.101) 17.818 ms 18.298 ms
    gigabitethernet7-0-0.gw1.nyc4.alter.net (152.63.20.53) 19.984 ms
8 teliasonera-test.customer.alter.net (157.130.255.206) 18.123 ms 18.891 ms 18.311 ms
9 nyk-bb1-link.telia.net (80.91.248.145) 22.293 ms 20.642 ms
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10 * * *
11 rackspace-ic-127247-dls-bb1.c.telia.net (213.248.88.174) 64.094 ms 62.772 ms 64.733 ms
12 core7-edge3-vlan3307.dfw1.rackspace.net (174.143.123.114) 63.308 ms 61.301 ms 60.134 ms
13 aggr511a-1-core7.dfw1.rackspace.net (98.129.84.149) 59.766 ms 61.259 ms 59.765 ms
14 174-143-233-65.slicehost.net (174.143.233.65) 65.405 ms 63.891 ms 64.786 ms

this has nothing to do with verizon
cjacobs001

WRT320N Ver 1 - UNABLE TO ACCESS 1 WEBSITE I have been accessing for a year.

As of two days ago, I am unable to access www.rolexforums.com
Now, this website ONLY (to my knowledge) is being blocked by the wireless router. No one has made any changes to the settings. I have reset the router back to factory specs, and upgraded to the latest firmware. I have reset everything multiple times, and looked to see if somehow that site was added to my blocked list, which was never set up, and remains empty. That whole section has always been disabled and remains disabled. I worked with Cisco Tech Support and they could not resolve the issue.
Cannot ping the site.
Traceroute:
1 8.289 ms 6.898 ms 7.728 ms 10.135.40.1 (10.135.40.1)
2 9.157 ms 10.588 ms 6.989 ms visthbrc01-gex0915.sd.sd.cox.net (68.6.11.90)
3 12.074 ms 10.587 ms 12.370 ms fed1dsrj01-ge704.rd.sd.cox.net (68.6.8.210)
4 11.679 ms 11.060 ms 11.873 ms fed1sysc10-get0300.sd.sd.cox.net (68.6.8.52)
5 10.824 ms 11.052 ms 11.906 ms 68.6.8.121 (68.6.8.121)
6 69.729 ms 67.941 ms 68.901 ms te0-0-0-3.ccr21.ord01.atlas.cogentco.com (154.54.2.218)
7 182.767 ms 172.632 ms 171.322 ms te0-3-0-6.ccr22.bos01.atlas.cogentco.com (154.54.43.198)
8 * 174.078 ms 171.751 ms te0-1-0-1.ccr22.lpl01.atlas.cogentco.com (154.54.42.106)
9 178.339 ms 178.736 ms 180.831 ms te0-2-0-7.mpd22.ams03.atlas.cogentco.com (154.54.37.109)
10 182.759 ms 184.250 ms 182.360 ms te0-0-0-1.mpd22.fra03.atlas.cogentco.com (130.117.0.134)
11 185.745 ms * 185.966 ms te1-7.ccr01.str01.atlas.cogentco.com (130.117.3.82)
12 187.892 ms 187.672 ms 189.827 ms te1-2.ccr01.zrh01.atlas.cogentco.com (130.117.3.14)
13 353.244 ms * 335.103 ms te1-3.ccr01.zrh02.atlas.cogentco.com (130.117.48.210)
14 * * * te1-3.ccr01.zrh02.atlas.cogentco.com (130.117.48.210) Request timed out.
15 * * * te1-3.ccr01.zrh02.atlas.cogentco.com (130.117.48.210) Request timed out.
16 * * * te1-3.ccr01.zrh02.atlas.cogentco.com (130.117.48.210) Request timed out.
17 * * * te1-3.ccr01.zrh02.atlas.cogentco.com (130.117.48.210) Request timed out.
18 * * * te1-3.ccr01.zrh02.atlas.cogentco.com (130.117.48.210) Request timed out.
19 *
Then I stopped it.....
I have been accessing this site for months with this wireless router and all the same computers without any issues. When I try now, I get:
Safari can’t open the page.
Safari can’t open the page “http://www.rolexforums.com/” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again.
When I try with a PC laptop and the PC that is directly cabled to the WRT320N I get the windows equivalent message.
When I connect any computer directly to the cable modem, I have no connectivity problems....
Has anyone else ever experienced such an issue, and if so, how was it resolved, if it was resolved.
Thank you!

In the router lower the MTU to 1365, save settings and try again.

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I've been having a strange intermitent problem with my E1500 wireless router. When we first bought and installed it everything was working well with no known problems. After several months no one using the router was able to access certain websites as well as a game server that we play on. No one had made any changes to the router settings and I assumed at first that it was an ISP problem. After talking with our ISP tech support they finally suggested plugging my PC directly into the modem rather then the router. I did and found that the websites and servers that previously wouldn't connect while using the router were now reachable. As I said not myself or anyone else had made any changes to the router settings since installation. I decided that just in case someone unauthorized had made changes to simply revert the router to factory settings and reinstall the software. After doing this I found that I could again reach the websites and servers that I previously could not. So time went on with no problems until a few months later when the same websites and servers were again unreachable by anyone on our router. I again reset the router to factory settings and changed passwords as a precaution, but this time the websites and servers were unreachable even though I had just reset the router. I'm a little confounded as to what could possibly be causing this. I have had family and friends who live elsewhere use the websites and servers during all of my troubles, so I'm certain that they were not simply down. I'd greatly appreciate any and all help.
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http://www.project1999.org
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Cascaded network unable to access default gateway att 5031nv

Hello -  I have a Cisco 3750 sitting behind an ATT 5031 NV. The Cisco device has the following networks 'living' on it: 10.1.1.1 /2410.1.2.1 /2410.1.3.1 /24 All of these have DHCP pools living on the Cisco device. The default gateway they had out is the IP of the SVI (mentioned above). I am using OSPF between those networks - and they can all talk fine. I am using the 'default-information originate' command to obtain default route information. I have port Gi1/0/3 on the cisco device plugged into LAN port 4 on the ATT 5031 NV. Port Gi 1/0/3 is configured with a static IP in the 192.168.1.x network as follows:
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no switchport
ip address 192.168.1.2 255.255.255.0!interface Vlan1
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description MANAGEMENT
ip address 10.1.1.1 255.255.255.0
interface Vlan120
description xxxx WIFI
ip address 10.1.2.1 255.255.255.0
interface Vlan130
description xxxx DATA
ip address 10.1.3.1 255.255.255.0!router ospf 1
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Hi ,
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Hi there,
I'm wondering if BT is blocking access to a particular website. It's www.hostingreborn.com. If I try to browse, I get 'request timed out'. If I connect to the same website through my work VPN (using the VPN as default gateway) it works fine. I've also tried multiple computers in my house (various Linux & Windows boxes) with the same results.
I'm on BT Infinity using a Home Hub 3.
A ping to www.hostingreborn.com just times out. Again, ping response is fine from work (and anywhere else I try). This has been like this for at least week, perhaps more.
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StormB wrote:
Hi there,
I'm wondering if BT is blocking access to a particular website. It's www.hostingreborn.com. If I try to browse, I get 'request timed out'. If I connect to the same website through my work VPN (using the VPN as default gateway) it works fine. I've also tried multiple computers in my house (various Linux & Windows boxes) with the same results.
I'm on BT Infinity using a Home Hub 3.
A ping to www.hostingreborn.com just times out. Again, ping response is fine from work (and anywhere else I try). This has been like this for at least week, perhaps more.
Any ideas?
Will
Hi Will. Welcome to the forums.
Is this still a problem for you ? I can access the site without difficulty.
In these sorts of situations, especially as all your connected computers are the same, I recommend that you power cycle the router and equipment to get a new IP address. I.e. disconnect the broadband, remove all power and wait for a few minutes before connecting.
You can chek what IP address you have with something like :-
http://www.whatismyip.com/
to make sure that after you've reconnected you've got a different one.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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Hi, I'm currently on a MacBook Pro running OS X Mountain Lion and Safari v6.0.4.
As per the title, I'm unable to access particular websites, namely abduzeedo.com and fromupnorth.com, using my home network but when I try to access using my school network, I can access it freely.
The error message I get is: "Safari can't open the page [website] because the server where this page is located isn't responding"
I've tried clearing my cache, resetting my IP, deleting the library file (or whatever it was that some people suggested in forums) but it still doesn't work ):
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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Some users on network unable to access a website

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