Some videos do not play when "Block all sites from storing information on this computer" is selected

I have CS5 installed on my i Mac, running OS X Lion 10.7.5. Using Firefox, I have been having trouble with Adobe TV and the other instructional video's, however some of the video's promoting the new products do work (not all), but when I right click the menu gives me an option that shows flash player 11. whatever is working. I have uninstalled and reinstalled the version that came with my CS5 Design Premium only to be told that to play the video's I have to update my flash player, when I do then the same nothing happens again.
I can however run the video's on my iPad2 with Safari, haven't set up yet with Firefox. This is becoming a real pain to make room on my desk to view both screens so that I can use the tutorials, video's and tips while working on the various programs. I have checked all of the forum questions that have anything close to my issue to solve the problem. Unfortuately none of the suggestions posted so far have helped.
If anyone has any other suggestions for me I would be truly grateful.
Thank you, Tess.

I know that you have to confirm some of these settings and the exact
versions Installed and Running  to troubleshoot an issue. Believe me that I
have been trying to resolve this issue for some time now using every
suggestion that I can find online (your forums and other site forums). I
have uninstalled and reinstalled some dozen times over the last couple of
months trying to correct whatever happened to cause this problem, I will
continue trying to look for other conflicts or blocks of some kind that may
have come from some update. I haven't updated my OS yet until some of the
issues are resolved by Apple, the college I attend updated the lab computers
and now we cannot scan directly into Photoshop CS4 anymore. I have CS5
Design Premium but just in case I will hold off for a while to upgrade.
If I find the issue on my own I will send the information to you so that if
anyone else has the same problem perhaps they won't have so many headaches
to fix the issue. See below and attached for all the screens and versions
that I am currently running for Flash Player, Firefox and the graphics card
information
Shows the versions installed and supposedly running on my systemŠ
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
From my system reportŠ
Firefox:
  Version: 16.0.1
  Last Modified: 10/12/12 10:46 PM
  Kind: Intel
  64-Bit (Intel): Yes
  App Store: No
  Get Info String: Firefox 16.0.1
  Location: /Applications/Firefox.app
Adobe Flash Player Install Manager:
  Version: 11.4.402.287
  Last Modified: 10/15/12 10:36 PM
  Kind: Intel
  64-Bit (Intel): No
  App Store: No
  Location: /Applications/Utilities/Adobe Flash Player Install Manager.app
ATI Radeon HD 5670:
  Chipset Model: ATI Radeon HD 5670
  Type: GPU
  Bus: PCIe
  PCIe Lane Width: x16
VRAM (Total): 512 MB
  Vendor: ATI (0x1002)
  Device ID: 0x68c0
  ROM Revision: 113-B9850H-133
  EFI Driver Version: 01.00.416
Displays:
iMac:
  Display Type: LCD
  Resolution: 1920 x 1080
  Pixel Depth: 32-Bit Color (ARGB8888)
  Main Display: Yes
  Mirror: Off
  Online: Yes
  Built-In: Yes
  Connection Type: DisplayPort
Thank you,
Theresa Morgan, [email protected]

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