Some websites don't recognize Flash Player update

When I go to certain game websites to play games, they keep telling to update my Flash Player.  When I do, it still doesn't recognize that I've done so.  I'm running Windows 7, WP Professional - and according to everything I've checked, Flash Player is installed and running fine.  It works fine on Google Chrome, but the sound is missing, even though my sound checks out fine on IE8.  Can anyone tell me how to fix?

What is your installed Flash Player version?  See http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_ Player_version_installed_on_your_machine

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    Additional Information 1:          0a9e
    Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
    Additional Information 3:          0a9e
    Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
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    Date: Tue, 9 Apr 2013 23:42:40 -0700
    From: [email protected]
    To: [email protected]
    Subject: Adobe Flash Player Update Service 11.6 r602 stopped working and was closed?
        Re: Adobe Flash Player Update Service 11.6 r602 stopped working and was closed?
        created by Prabhuram R in Using Flash Player - View the full discussion
    Hi, It would have been good if you had added your OS information. However, if it is Windows, please read the following: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html. For Mac, check in the following article: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-mac.html Hope the above links helps. With regards,Prabhu
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5221727#5221727
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