Some websites such as yahoo are loading as a list instead of normal view. Page style is set too basic. internet explorer works fine, and i have uninstalled and reinstalled mozilla, but still no difference. any ideas on how to fix this? thanks
Sorry not very computer savvy so technical information is minimal
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
See also:
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Similar Messages
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I cannot unlock my phone. When I hit the number the key is highlighted but the "dot" does not show in the passcode box. Have shut it off and restarted nothing. Held on/off and "square" key to reset but still nothing. Any ideas on how to resolve this issue
Connect to iTunes and try to reset it from there.
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I am having problems with the Preview application. When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it. Any ideas on how to resolve this problem? Thanks for any help
Can you open the Preview program without loading a file, like by itself?
If it doesn't load then I suspect a corrupt Preview preference file.
Deleting the System Preference or other .plist file
Can you open other files with Preview, like jpg's and images?
How about other PDFs? or is it just that one you have downloaded?
Run through this list of fixes
Step by Step to fix your Mac -
I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
I had Acrobat Standard 9.5 on a laptop that broke. Adobe Acrobat Standard is paid for and all I need. I had to get a new PC (Windows 8.1) and I did downloaded Standard 9.5 but when I went to install it the installer gave me an “Error applying transforms please ensure specified transform paths are valid”. Any ideas on how to fix this?
Rahul,
No error numbers other than the message I mentioned previously.
I tried the transforms repair and it reported no Acrobat product (correct, none yet installed) or no administrative privileges (I am the administrator and have done previous administrative actions).
When I unzip the Acrobat file this is what is in the setup ini file:
[Startup]
RequireOS=Windows XP
RequireMSI=3.0
RequireIE=6.0.2600.0
[Product]
msi=AcroStan.msi
Languages=1033;1031;1036
1033=English (United States)
1031=German (Germany)
1036=French (France)
CmdLine=TRANSFORMS="AcroStan.mst"
[Windows XP]
PlatformID=2
MajorVersion=5
MinorVersion=1
ServicePackMajor=2
[MSI Updater]
Path=WindowsInstaller-KB893803-v2-x86.exe
Thoughts?
Thanks again,
Tom -
My Iphone 4 has been stuck on a loading symbol for a week now, I've plugged it into the computer but can't do anything still because it says I need to put my pass-code in, but I can't the screen is on loading still! Any ideas on how to fix this problem?
On the new laptop, launch iTunes. From the menu bar click Store / Authorize This Computer.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer -
My iphone (ios 7.1) is not showing the apple tv icon from my pull up control center? They are both running on the same wifi network... Any ideas on how to fix this problem?
Was it working before? Is your Apple TV enabled for airplay?
See
http://support.apple.com/kb/TS4215?viewlocale=en_US&locale=en_US -
My primary keyboard is English UK and secondary one Spanish. Until now when switching keyboards languages the spell check would automatically change to the desired language. Somehow it does not happen anymore. Any ideas on how to fix this?
The keyboard doesn't normally play any role in Apple apps regarding spellcheck. That is determined by system prefs/keyboard/text/spelling. Go the setup item at the bottom of the list and make sure that British English and Spanish are the only two boxes checked, and then set it to Automatic. How well it works varies a lot. You may also need to check Edit > Spelling and Grammar > Show Spelling and Grammar.
If you are still using Pages 4, spellcheck is determined by Inspector > Text > More > Language. Make sure that is set to the right thing for what you want to do. -
I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
selected from my iphone "Buy more ringtones"and it has dowloaded as a music file and is now in itunes on my laptop and in music on my iphone. How do i get it to be a ring tone which is what should have happened in the first place. Any ideas on how to fix this? As in itunes I cannot see how to a) change it to a ring or b) drag across to the right area...
I simply followed the prompts on my iphone 4s and would have expected it to end up as a ring tone.. any help, guidance, advice welcome...selected from my iphone "Buy more ringtones"and it has dowloaded as a music file and is now in itunes on my laptop and in music on my iphone. How do i get it to be a ring tone which is what should have happened in the first place. Any ideas on how to fix this? As in itunes I cannot see how to a) change it to a ring or b) drag across to the right area...
I simply followed the prompts on my iphone 4s and would have expected it to end up as a ring tone.. any help, guidance, advice welcome... -
AirPlay not working on any of my apple devices after iOS 6 update. Any ideas on how to fix this?
AirPlay not working on any of my apple devices after iOS 6 update. Any ideas on how to fix this?
If You are trying to watch content when you are downloading, it let it download then watch it this works for me as i had the same problem.
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Just connected apple tv. Everything works perfectly but the screen is not in color. I have tried reversing the HDMI cable and changing the output in settings and restarting. The screen is still black and white. Any ideas of how to fix this?
Hi im,
Thanks for using Apple Support Communities. This article has a few troubleshooting ideas for issues with color on your TV when using Apple TV:
Apple TV (2nd and 3rd generation): Troubleshooting video issues
http://support.apple.com/kb/TS5148
Cheers,
- Ari -
I am running cs4 suite in Mountain Lion and when I make PDF's, Helvetica Neue regular and bold both appear as squares. Any ideas on how to fix this??
Firstly you have to be very careful as these fonts are system fonts and are critical to the operating system.
I'm no expert I just followed the advice in this link.
http://indesignsecrets.com/removing-nonessential-system-fonts-in-leopard.php
It worked for me and now the font works in illustrator without converting to paths before creating pdfs.
Hope this helps... -
When I hold command R to restore at start up, my laptop just start normally instead of showing me options. Any ideas on how to fix this ?
Prepare Your Mac for Sale
Boot from the OS X Installer Disc One that came with the computer. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select the startup volume from the left side list then click on the Erase tab. Set the format type to Mac OS Extended (Journaled) then click on the Options button. Select the one pass Zero Data option and click on the OK button. Then click on the Erase button.
Note: You can skip the Zero Data option if you are not concerned about removing sensitive personal data from the hard drive. If you choose to skip this part of the process then it is possible for others to recover data from the hard drive. The Zero Data procedure will prevent others from getting access to your personal information.
This process will take 30 minutes to several hours depending upon the size of the hard drive. After formatting has completed quit DU and return to the installer. Now complete the OS X installation. At the completion of the installation do not restart the computer. Instead just shut it off. The next user will be presented with the Setup Assistant when they turn on the computer just as it would if new out of the box. -
my ipod touch 4th generation, is stuck on the apple turn-on screen where you turn it on, but all you see is the apple. Any ideas on how to fix this?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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