Somehow created two apple ids on the same email

Hi there,
I recently gave my other half my old iPad, however she went to sign into her apple id/ iCloud account and in the process somehow changed my iCloud settings such as my password.
I tried signing in today and was prompted to enter the new password, which I had, however it seems to have created a brand new apple id, using the same email address as before. I'm unable to access my app purchases and the extra space I bought on the iCloud.
Some (metaphorical) wires seemed to have been crossed somewhere, I was just wondering if someone could help me out with this.

UPDATE:
I've found the email address my other half has changed my apple id to. However when I try to access the icloud it asks me to set it up. All the files I had such as photos and contacts appear to have disappeared, so has the extra storage.
I've spoken to someone at Apple and they said they can still seem the extra content and all the files, however I'm still unable to sign into the account with the amended email address.

Similar Messages

  • How do I create two iTunes accounts under the same email address?

    I've got my account duplicated -and charged for apps I already own- by using my email address as login instead of apple ID, but I've been told it's my fault so…
    I'm trying to figure out
    *How do I do to create two iTunes accounts under the same email and having different IDs?*
    I mean, two accounts with different purchase history. It doesn't matter if billing address, or credit card are the same (or different) because none of them flag apps as "purchased"
    I tried today from iTunes, but it tells me the email is taken.
    Do you know any way a user can do it from our end? (website, iTunes, iPhone)
    If you've got charged by apps twice, please don't say it here. I don't want my post being deleted again. Thanks.

    Beavis2084:
    Expired .mac accounts HAVE NO EMAIL. You own the id (which iTunes requests to be spelled in form of an email)
    Also, FREE .mac accounts have no email either.
    What you see in the screenshots is what I'm saying:
    There's been a change in the way iTunes wants you to login. The iTunes reps see at their end what you see at the top of the window, which probably is the "migration" of the new login: Old login system, using ID (in form of email for iTunes)
    BELOW you clearly see where says "ID" and both have the email as login.
    (again, that .mac email doesn't exist and NEVER DID)
    That's the NEW login: your EMAIL.
    I'm sorry I didn't explain it better the first time. I wrote about this so many times to iTunes support reps to prevent them to "read" what their system says that I gave it for settled. (not to mention that my first post was removed because "it lacks of interest for others"
    I own an apple ID, given away with the purchase of a new computer (nothing small by the way) and when that happens (and never subscribe for a paid membership), you use ANOTHER email to be related to your account.
    Now that AGAIN apple asks you for using your EMAIL (non-apple in our case) instead of your ID (which you can't use or you will never get a notification again!) the system believes there are two accounts.
    It's like your credit card bank changing the address for sending the payments. You are STILL paying, but getting a higher rate because their CHANGED the address and the check never arrives.
    In this case, signing in with a different string, makes the system believe there are two accounts. And that probably is under the policy which probably states purchases are not charged twice for SAME ID, and SAME iPhone… and you used a different ID, so it must be fair (sarcasm). Who told you to do so? Bad boy!

  • ITunes Match - Two Apple IDs but the Same Person

    So before the days of iCloud, I originally used my AOL email as my Apple ID. Then when I signed up for iCloud, I started using my .Mac email as my new Apple ID. Today, I just signed up for iTunes Match using my .Mac Apple ID. Somehow throughout this process my iPhone stayed under my AOL Apple ID. Now my phone is telling me I have to wait 90 days before the "new" Apple ID takes affect and I will then be able to use Match. I have just spent $25 for something I can't even use for 90 days?!?! Really?
    As you can imagine, I'm very frustrated because I know this is a simple mistake. I'm worried I just spent $25 for a full year and the first 3 months of that year will go to waste. Can anyone help me? A number I can call? Anything? I'm the same person, paying for music and apps with the same bank account! My Apple IDs just got mixed up.
    Thanks!

    Thanks for the link, but no luck.
    They told me that there is absolutely no way to waive the 90 day waiting period regardless if am the same person or not. The only reason I have a new Apple ID was because I assumed I had to make a new Apple ID when I signed up for iCloud. At the end of day, it was my fault but I wish I knew I never had to make a new Apple ID. I would have just stayed with my “old” AOL Apple ID.
    With that said, I still think it is ridiculous they can’t waive the 90 day waiting period. I’m the same person! I just have two Apple IDs, and the only reason I have two Apple IDs to begin with was because I felt mislead by Apple’s iCloud. It’s not like I’m trying to share my music illegally with my friends or another person. Its all the same money coming from the same person...me!
    Being a die-hard Apple consumer for almost 10 years and convincing my entire family to switch to Mac, today I feel very disappointed in Apple.

  • HT4436 Can I have two apple IDs with the same iCloud?

    Is it possible to sync data from multiple apple IDs to the same cloud account?

    So, how do we as a family have more than one device ( 3 iphones, 1 ipad, 1 imac) and each person be able to sync their own contacts, etc..?  My son just backed his up and it confused my iphone - ie, my husband's name now is under 'Dad' and I have all his college friends...  I am so confused.....

  • How can i create multiple apple ids from the same mac

    There seems to be a limit on how many apple ids can be created from the same cpu. Trying to create 100 apple ids for a client to use on ipads distributed to employees i found i could only create three or four before i got the message account cannot be created, contact itunes support. Had the same problem creating multiple itunes accounts through the App Store.

    I found this discussion because I need to create dozens of Apple IDs for the faculty and staff of the school for which I'm the IT Director.
    This is weak.
    Apple, PLEASE upgrade the Apple ID system so it represents the current needs and paradigm.
    What am I thinking, Apple (like Google) don't follow user discussion forums, except by accident when an employee sees something and is motivated enough to carry the water for users in need.

  • Two Apple ID with the same email address.

    Hello,
    I have 2 Apple ID's using the same email address.
    When I sign in with my Apple ID in the Apple Support Communities web he request me to "Choose your Apple Support Communities username.", So I write a user name and click continue - and this error message is shown: "account utilizing this email address already exists. Only one account per email address is allowed on Apple Support Communities."
    I know which Apple ID user using this email address but I can't change to different email address (this option in "Edit Profile" is impossible).
    What I can do?!

    This advice is not proper for the issue at hand.
    Your advise lets you reset the Apple ID not verify your current ID.
    In either case the recommended link does not work at this time - nor gives any response as to why you do not recieve the email they promise!!

  • Can two apple IDs share the same library?

    Mac newbie here needs some advice...
    I just got a new iMac and have created separate accounts for my husband and me on it.  We used to share an apple ID for music, but now I'd like for us to have our own apple IDs especially with the iCloud capabilities I don't want my iPhone stuff going to his Mac account, etc.  Problem is that all his music is in my library and he doesn't want to have to re-buy it again.  So I figured out that I can share my music library with his account on the iMac, and I have him signed in to iTunes with his separate Apple ID... good so far... but what's going to happen when he buys something?  Will it go into my library (as some sort of combined one), or into a separate one?
    The other issue I encountered is that when I went to enable automatic synchronization across devices for him, I got a message saying that it was already logged in with another apple ID (I'm assuming it was referring to mine?).  That's not good. 
    I want us both to have totally separate IDs etc, especially for iCloud backups etc, but I wanted to be able to share music libraries.  Is that possible?  Am I doing something wrong?
    Thanks!

    If you want to share a single AppleID with a single iTunes Library, then simply sync both devices to that iTunes library using the same user account.
    If you want to sync two AppleIDs to one iTunes library, in iTunes on the computer, login and authorize each AppleID, then sync the devices to that common iTunes library in the same user account.
    You do not do anything on the device being sync'd itself - it all has to do with how iTunes that you are syncing to is set up and what AppleIDs are authorized there.  You can sync multiple devices to iTunes, just be sure that each device gets a unique device name in the iTunes sidebar.
    To then use unique AppleIDs for iCloud and iMessage on a iOS device, first, make an iCloud account with the AppleID you want to use (go to http://www.iCloud.com), then set up that iCloud account on the device with that ID and password.  In iMessage, just log out with whatever AppleID you are using now, log in with the new AppleID and it will reauthorize, now linking that device with the new iMessage account just created with that AppleID (your iMessage primary account ID is always the AppleID used to initially create and verify the iMessage account).

  • HT202213 can two apple ids use the same itunes account?

    I'm pretty new to apple products and have an itunes question. My husband and I just bought iPhones and have separate apple id's. We will also using an iPod. Is it possible to use itunes with both id's? Is there any way to share the files between both of us?

    If you want to share a single AppleID with a single iTunes Library, then simply sync both devices to that iTunes library using the same user account.
    If you want to sync two AppleIDs to one iTunes library, in iTunes on the computer, login and authorize each AppleID, then sync the devices to that common iTunes library in the same user account.
    You do not do anything on the device being sync'd itself - it all has to do with how iTunes that you are syncing to is set up and what AppleIDs are authorized there.  You can sync multiple devices to iTunes, just be sure that each device gets a unique device name in the iTunes sidebar.
    To then use unique AppleIDs for iCloud and iMessage on a iOS device, first, make an iCloud account with the AppleID you want to use (go to http://www.iCloud.com), then set up that iCloud account on the device with that ID and password.  In iMessage, just log out with whatever AppleID you are using now, log in with the new AppleID and it will reauthorize, now linking that device with the new iMessage account just created with that AppleID (your iMessage primary account ID is always the AppleID used to initially create and verify the iMessage account).

  • Two Apple IDs, receive the same iMessages?

    Hello Everyone,
    So I've been using the same Apple ID for a long time now (lets call it A), and that's the one shared with few family members. About 5 months ago I started Using a different account (lets call it B) but still on the same iphone (both accounts use same bank card & same information). I was aware of privacy issues regarding iMessages when I was using account A, however, now that I'm using account B, I recently found out that my iMessages still reach some family members. How is this possible?
    Could it be an iCloud issue? but still, I use account B for iCloud backup, not A
    Now I checked the iMessage settings and the only "send and receive from" are my phone number and the email i have for account B, so i'm baffled at the moment, any suggestion would be appreciated

    iCloud has nothing to do with iMessage.  iMessage is a separate service that doesn't use or require an iCloud account so that isn't the issue.
    Your iMessage identity is determined by the Apple ID you are using for iMessage in Settings>Messages>Send & Receive.  If your other family members are using a different ID for iMessage they shouldn't be getting your messages.  If they are, try going to Settings>Messages>Send & Receive, tap the ID and sign out.  Then do the same thing in Settings>FaceTime.  Then go back and sign back into both services.  This will unlink your phone number from any devices that may have had your number listed for these services.  If it doesn't, you may need to have the other family members that are receiving your messages do the same thing.

  • Can 2 people set up apple id with the same email address

    My husband and I share the same email address can we set up our apple ids with the same email and different passwords?

    No. You can share the same Apple ID for iTunes content, but for everything else...FaceTime, iMessage, iCloud, etc., you really need separate Apple ID's & these iD's must be verifiable email addresses. If you don't set things up that way, you'll have a mess on your hands.

  • HT204053 If I have set up my Mac with two different users,  can I use two different Apple IDs on the same Mac?

    If I have set up my Mac with two different users,  can I use two different Apple IDs on the same Mac?

    Each user account may have its own Apple ID.

  • Can apple ids of the same user be combined?

    My husband has created two apple ids. He created the second when he got a new phone and was activating it. Is it possible to combine these two accounts into one??

    Has he made purchases with the second AppleID?  If not, then do not do so, and just use the previous one so all your purchases stay with that one AppleID.
    He may actually find the second AppleID useful, if you want to create a second iCloud or iMessage account that is not the same as the ones tied to the previous AppleID.
    If not, just stop using it and keep using the old one.

  • Can multiple apple IDs have the same billing address??

    So yea is it possible for multiple or more than one apple IDs to have the same billing address, like those created for use by members restrictively within a specific family for example??

    It is possible but no more than 3 different Apple IDs for the same credit card. If you need more than three (more members of the family or a small business with 4 or more people who need individual Apple IDs) you can use one or more iTunes gift cards instead of a regular credit or debit card.

  • HT3819 Can I authorize mulitple apple ids on the same device so that what is purchased on either account will be loaded in both devices without having to use the same ID?

    Can I authorize mulitple apple ids on the same device so that what is purchased on either account will be loaded in both devices without having to use the same ID?
    My wife has a laptop and an iphone 4s, I have a laptop and and iphone 4s, our two sons have our old iphone 3s, we have an old laptop for our sons to use.  Our old iphones for our sons are deactivated as phones - so they are used as i-touches for songs, pictures and aps.  I want to use icloud (which I'm new to) to hopefully have all four iphones and all three computers stay synced with at least music - if not aps and pictures.  My wife has an apple ID and I have one.  I'd like to authorize all three laptops for both apple IDs so that we will still have our own accounts, but everything either of us buys will be automatically loaded into all three laptops and all four iphones.  Can this be done?
    Thanks,
    sstultzcostello

    Each person in your home can have their own Apple ID provided it is tied the their own separate email address.
    iTunes permits up to five authorized computers connected to a single Apple ID: iTunes Store- About authorization and deauthorization.
    For this all to work well, however, each user in your household should have a separate user account on the computer they commonly use.

  • Can i have 2 Apple IDs using the same playlist from the same pc?

    can i have 2 Apple IDs using the same playlist from the same pc?

    Easiest way is to create separate computer logins with all your own info including your own iTunes library.
    I recommend each individual not have more than one AppleID because you will have purchases on multiple accounts 
    You can use more than one AppleID in an iTunes library.
    AppleID/iTunes =used for purchases.
    iTunes library = iTunes and all media on your computer.

Maybe you are looking for